Erica Stearns
Idaho Falls, ID *****
*************@*****.***
Detail oriented dedicated employee that is self motivated with excellent customer service background.
Authorized to work in the US for any employer
Work Experience
Production Worker
Goodwill Industries - Idaho Falls, ID
August 2020 to Present
• Sort through all donated items
• Fast paced decision making to determine quality and price
• Following safety policies while lifting and/or pushing 40+ lbs
• Encouraging other team members by setting the pace and good attitude
• End of the day clean up
• Assigning duties to co-workers to keep production moving
Room Attendant
Hilton - Knoxville, TN
April 2019 to April 2020
• Attention to detail and company policies
• Self time management
• Cleaning
Server/Shift Manager
Twister’s Diner - Knoxville, TN
May 2016 to August 2017
• Customer Service
• Supervision of Employees
• Assisted with daily deposits
• Server
Customer Service
Tom’s Gyro and Burgers - Idaho Falls, ID
August 2014 to August 2015
• Efficient cash handling
• Maintaining cleanliness
• Skills Customer Service - 10+ years
Education
High school diploma in General Studies
Plains High School - Plains, MT
August 1992 to May 1996
Skills
• 10+ years
• Cleaning
• Food service
• Hotel experience
• Retail sales
• Production
• Restaurant experience
• Serving
Assessments
Sales skills — Familiar
September 2021
Influencing and negotiating with customers
Full results: Familiar
Customer focus & orientation — Expert
September 2021
Responding to customer situations with sensitivity
Full results: Expert
Work motivation — Familiar
September 2021
Level of motivation and discipline applied toward work
Full results: Familiar
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued
development in any professional field.