Executive Secretary Administrative Assistant

CANDIDA YARANON ANALUPA

Mobile No. 971-**-*******

Email address: ******.****@*****.***

OBJECTIVE: To work in a prestigious company that offers opportunities and professional growth wherein I can utilize my work experience and skills to the fullest. CAREER SUMMARY: With over 10 years work experience as a Secretary and Administration Officer having develop the skills of proper handling of external and internal customers and proper telephone etiquette, Administrative and Secretarial duties likewise handles accounts and sales functions such as making Purchase order, Sales order, Updating prices (retail / wholesale) and Items creation.

WORK EXPERIENCE:

Administrator / Receptionist Quick Own Real Estate LLC Oct 2020 to Oct 2021 Al Khubaisi, Dubai

Drafting Receipts, Invoices and Quotation

Managing Reception, receiving calls and reply on emails

Putting up marketing ads in Dubizzle, Bayut, Property Finder and refreshing ads in Dubizzle.

Receiving Guest / Clients

Agent Coordination (getting properties directly from owner to agents)

Managing leads: receive and assign to agents

Verification of Ads in Dubizzle/Bayut/Property Finder

Maintaining Filing System / Records of Client / Transaction documents

Calling agents / Landlord in Dubizzle or system files. Since 01 May 2017 up to 16 January 2020

Been working as a Partime in some prestigious company like NTS Middle East FZCO, Arenco Real Estate LLC, Intouch Relocation, Golden Circles Management LLC and Al Mal Capital as PA to CEO, Administrative Assistant, Relocation Coordinator, Executive Secretary, Customer Service andReceptionist

Responsible for managing the residences owned by the Landlord. Preparing Debit Notes and Leases. Posting invoices and receipts in accounting system and handling Petty cash. Support to Account Managers in creating file in relotracker, creating physical folder and new label, prepare and send greetings email to the assignee copying the Account Manager, preparing welcome pack with vouchers, arrange welcome pack delivery, assisting with temporary accommodation bookings, assisting with checking school availabilities and organize school tours, perform cheque request/credit card request follow up on cheque issuance, contact DEWA for outstanding balance, registrations and requirements, contact developers (move in permits process, outstanding service charges, etc), preparing DEWA and Ejari packs and scanning and saving files on ReloClient. Assisting other administrative tasks like taking minutes from meetings, update Dubai and Abu Dhabi school lists, update Intouch Housing Report. Helps with time and daily management, scheduling of meetings, correspondence, and note-taking and answering phone calls, taking notes, scheduling meetings, emailing, texts etc. Executive Secretary Hadi Enterprises LLC

Nov 2006 to Dec 2016 Al Quoz, Dubai

Responsible for managing the flow of new business processes through the Sale Administration department, supervise all practices of both reception areas. Responsible for assisting in the maintenance of different tracking systems. Working closely with the Sales staff as well as operational department members to ensure all carrier requirements are met. Making Purchase Order, Sales Order, updating prices (Retail/Wholesale), Items Creation and posting invoices and receipts in accounting system.

Administrative Assistant Grand Hyatt Hotel Muscat

Feb 2006 to Nov 2006 Sultanate of Oman, Muscat

Provide administrative and clerical support for Spa Director and all Spa Departments, supervise all practices of both reception areas, provide uncompromised attention to guest service, respond to inquiries by phone and in person, providing complete details of all club aspects and control entry into all areas of facility by restricting all unauthorized individuals. Reservation Agent Grand Hyatt Hotel Muscat

Cross Training for 1 month Sultanate of Oman, Muscat

Answer incoming calls regarding guest questions about the hotel and schedule room reservations. Maintain current rate, room type and resort information and be aware of any immediate changes and assisting the guests for with their room booking.

Receptionist / Secretary Hadi Enterprises LLC–H.O. Mar 2004 to Jan 2006 Al Quoz, Dubai

Take charge of the office and administration and performs other duties that are assigned from time to time, maintains a very orderly filing system in the office, prepares quotations and purchase orders. Answering and screening telephone calls all the time and established business/professional relationship with the company’s clients.

Customer Service / Sales Staff / Cashier Hadi Enterprises LLC-Srm Jun 2003 to Mar 2004 Karama, Dubai

Responsible for promoting & selling all products in the showroom with absolute commitment to quality, customer relation and upholding superior standards and do inventory stock taking at the end of the year.

Call Center Agent cum Administrative Assistant Sun Life Inc. Oct 1998 to Jun 2003 Makati, Philippines

Answering calls and taking notes all the request, complains needed by the Clients and maintains a very orderly filing system in the office and performs other duties that are assigned from time to time. Encoding the new and existing file of clients in Data Base. EDUCATIONAL BACKGROUND:

1996To 2000 B.S.A. in MANAGEMENT INFORMATION SYSTEM AMA Computer College, Philippines

PERSONAL DATA:

Nationality : Filipino

Height : 5’4

Weight : 110 lbs.

QUALIFICATIONS:

Can easily establish a harmonious relation with clients and co-worker with strong values and hard work, perseverance and dedication. Possess basic computer skills on MS Office (Word, Excel and Power Point) with a typing speed of 80-90 WPM, Knowledge in Oracle 12.1 and able to communicate by phone, fax, e-mail with excellent command of English language both spoken and written SEMINAR ATTENDED:

Cross Training-Reservation 1 to 30 April 2006 Grand Hyatt Muscat Smart Selling 1 and 2 April 2006 Grand Hyatt Muscat Service Excellence I 12 February 2006 Grand Hyatt Muscat Tools and Techniques in Networking 17 April 1996 AMA Computer College

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