Customer Service Sales Associate

YOLANDA PINGITORE

**** *** ******** *****, **********, Ontario L7L 6L7

Tel. 905-***-****

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CUSTOMER SERVICE

Results-oriented and highly motivated customer service professional; seeking employment opportunity where I may apply my skills and experiences to enhance your company goals. QUALIFICATIONS SUMMARY:

• 7+ years of retail, cashier and customer service experience

• Highly skilled in providing excellent customer service on continuous basis

• Knowledgeable of stocking and maintaining back stock areas

• Ensuring accuracy when using product scanner

• Able to work effectively as a team member and independently RELEVANT SKILLS:

• Advise customers on use and care of merchandise and provide advice concerning specialized products or services

• Operate cash register and computer for electronic commerce transactions

• Unpack products received by store and count, weigh or sort items; order stock

• Price items using stamp or stickers according to price list

• Attach protective devices to products to protect against shoplifting

• Stock shelves and display areas and keep stock clean and in order

• Obtain articles for customers from shelf or stockroom

• Direct customers to location of articles and assist with sizing

• Sweep aisles, dust display racks and perform other general cleaning duties EMPLOYMENT HISTORY:

Stock Clerk/Sales Associate; Walmart, Oakville, ON 2017 - 2019 Freelance Make-up Artist; Yolanda Make-up Service, Burlington, ON 2001 - 2016 Retail Associate; Genuine Sports, Toronto, ON 1998 - 2000 Receptionist; Metro Toronto Convention Centre, Toronto, ON 1992 - 1997 Retail Associate; Winners, Oakville, ON 2020-Present EDUCATION & TRAINING:

Theatrical Make-up Course: Medhurst Studios, Toronto, ON Grade 12 Diploma: York Humber High School, Toronto, ON References available upon request

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