Customer Service Receptionist

OBJECTIVE

Seeking and Accounting or General Management Position

I am a very high-spirited worker: trustworthy, and dependable. Getting along with others, and being a team player is a priority. I have a strong foundation in accounting, marketing, insurance, finance, electronic commerce, and real estate. I have knowledge in business, economic concepts, and I understand how ethical responsibilities and accountability relate to business and social systems. This knowledge also includes planning, decision- making and other management and leadership functions, as well as the capacity to implement and adapt to change.

EXPERIENCE

The New Eastside Market – Cashier – Greeter – February 2019-Present

Assets customers with their groceries

Ring up the customers groceries and bag them

Welcome customers in to the store

Maintain customers satisfaction through great service

Double D Meats • Customer Service • May 2001 – August 2002

Recommended cuts of meat to customers based on their need

Arranged prices and sales to increase profit for the store

Processed orders over the phone based on customers’ needs and budget

Negotiated bulk pricing when needed

Assisted cashiers when needed

Korcian’s Meats • Customer Service • June 1998 – May 2001

Assessed the needs of customers’ during their shopping experience

Maintained customer satisfaction through great service

Inspected an maintained meat slicer to ensure quality of sliced meats and cheeses

Dave’s Super Market • Customer Service-Meat Counter • April 1992 – June 1997

Evaluated customers’ needs based on conversations about preferences.

Reconciled customer orders to be processed for shipment or pickup

VA Hospital • Receptionist • March 1990 – December 1990

Prepared patient files for more efficient processing

Managed patients as they arrived for appointments

Screened phone calls from prospective patients

Dispatched calls that needed different departments or emergency care

Recorded and scheduled appointments for patient care

EDUCATION

Independence University Graduated December 2016

Business Management and Accounting Associates Degree

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