PROFESSIONAL SUMMARY

SKILLS

EXPERIENCE

JULIE

COSTON

J

**** ********* **, ********, **** 43231, 614-***-****, adot3o@r.postjobfree.com In any profession, whether they're a customer or a client, they are my center of attention. I want customes to be pleased with my service and our product. I am up beat, with great communication skills and a dependable employee seeking opportunity to expand my skills and contribute to company success. I am competitive, hardworking, ethical, and detail-oriented. I care about the company I am a part of and the job that I can do. I am always willing to learn and adapt quickly.

Product sales Complaint resolution Multitasking

Critical thinking Key-holder experience Microsoft Word Self motivated and professional Excellent leadership and Relationship building

Payment processing and

balancing

Written communication Documentation and Accurate

Recordkeeping

Home Health Aide February 2019 - March 2020

Self Employed Columbus, Ohio

Kept spaces clean and inviting with regular cleaning, trash removal, and laundry assistance. Assisted clients with taking medication on time by arranging schedules and reminders. Document any needs,reminders red flags,any new pain and concerns Minimized safety hazards by arranging living spaces with patients' needs in mind. Interacted with client to support mental stimulation Light excercise or physical therapy

Server/Bartender March 2017 - March 2019

On The Border Cantina Columbus, Ohio

Supported team consistently, helping with hostess, food delivery and bussing needs in a fast paced setting. Helped customers pair beverages with food orders by offering knowledgeable advice on wine and liquors. Minimized complaints by keeping drinks full and delivering correct orders. Increased bill totals by suggesting drinks, desserts and other add-on purchases. Enhanced team efficiency with well-stocked stations and efficient side work. Managed billing and payments with POS system and accurate order input. Satisfied customers with fast, friendly and knowledgeable support. Consistently tried to upsell by offering bar drinks Server Shift Leader January 2015 - February 2017

O'Charley's Columbus, Ohio

Enhanced customer loyalty and captured repeat business by delivering expert service every time. C

EDUCATION

VOLUNTEER

Boosted per-ticket revenue by helping staff with selling and upselling techniques. Stayed on top of menu changes and upcoming area events to maintain readiness for customer demands. Satisfied guests by anticipating needs of routine tables, large groups, and special events. Detailed dining room, table settings, and floors to exact specifications each day. Sold high-profit items like desserts and alcoholic beverages with consistent success. Built positive relationships with regular guests, learning names, orders, and special preferences. Fast paced with little error

Oversaw server assignments and maintained balanced table numbers. Processed Donations and Store Cashier February 2013 - November 2014 Ohio Thrift Columbus, Ohio

Processed all donated items quickly

Organized merchandise into sections

Helped team handle high-volume work by prioritizing tasks and organizing supplies. Excellent sorting skills and strong attention to detail. Labeled tickets with pricing information.

Met physically-demanding performance targets, staying in shape to quickly cover long distances each day. Maintained accurate register totals by carefully counting and securing cash. Covered multiple store areas by cross-training in different roles. Completed all tasks promptly and with minimal oversight. Maintained a great attitude with customers and always helpful . Mental Health/Substance Abuse Studies

Columbus State Community College (Almost Complete), Columbus, Ohio Intern

YWCA Women's Residency Program Columbus, Ohio

Learned processes through training and job shadowing. Collaborated with both internal and external entities on assigned projects. HIPPA Compliance

Documentation

Linked clients with medical, mental health and substance abuse support group and community resources if needed.

Developed and maintained appropriate relationships with employees and client's. Volunteer July 2007 - November 2007

Community Connection Columbus, Ohio

Prepared classroom for job rediness classes.

Graded GED pretests.

Organized and updated office files for the night before classes Prepared intake packets.

I helped create and organize a clothing closet as donations were dropped off. Fitting clients with appropriate attire for interviews. AWARDS

Learned how to assist clients with appropriate resources. Thai Beta Kappa Honorary Society for Excellent GPA