Bellevue Hospital Medical Office
Resume:
Margie Bryant
New Rochelle, NY **801
Summary of Qualifications:
● Proficient in PC Microsoft Applications including Word and Excel.
● Experienced in data entry, reports, monetary transactions and keyboarding.
● Detail oriented with effective interpersonal and communication skills.
Professional Experience:
Patient Rapid Response Agent 2016- 2020
Ent and Allergy Associates, Tarrytown, NY
●Answering phone calls and assisting patients, responding and following up on inquiries
●Providing accurate information for physicians including clear messages
●Scheduling patient appointments
●Verifying insurance coverage and eligibility
Call Center Agent
Scarsdale Medical Group, Harrison, NY 2014 - 2016
●Promptly answered telephone and triaged them to appropriate person/department
●Scheduled, rescheduled, canceled and confirmed appointments including radiology and diagnostic testing
●Verified patient insurance to make sure it’s up to date
●Registered new patients utilizing NextGen software
●Communicated with Doctors, Medical Assistants and other personnel regarding patient issues and inquiries
●Reviewed assigned Doctor’s schedules for scheduling errors
●Reviewed patient history for accuracy before making appointments
●Utilized EHR to look for patient communications, diagnostic orders, referrals and authorizations
Reservationist 2007- 2013
First Transit Long Island City, NY
●Confirmed customer eligibility for service
●Obtained and entered accurate customer information for trip reservations
●Processed and finalized reservations including provision of itineraries to customers
Clerical Associate 2004 - 2005
Bellevue Hospital New York, NY
●Assisted in preparing reports of expenditures for various health programs
●Retrieved information electronically to assist in preparation of spreadsheets
●Filed, copied and faxed documents
●Entered updated status on agency reports
Education:
FedCap Career Design School New York, NY
Office Skills Certification 2004
Queens Educational Center Jamaica, NY
Medical Office Skills Certification 1994
New York Urban League Jamaica, NY
Business Office Skills Certification 1991
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