Accounting Specialist Customer Service

KEISHA L. JONES

**** * ***** ***** # ****

TUCSON AZ 85730

520-***-****(Cell)

***************@*****.***

Objective Statement

Seeking a position that utilizes my qualifications, in customer service well as

administration & management skills

Summary Of Qualifications

Dedicated to and capable of learning new skills

highly skilled professional with dedication to excellence and success

Proficient communication skills, verbal and written and easily maintains positive working relationships

Competent to set and achieve all stated goals; Punctual, presentable, and reliable

Excellent customer service skills as demonstrated by courteous and trustworthy interaction with customers

Professional Work Experience

Clerical/Accounting

* Performed general office work, such as, mail handling, word processing, data entry, computer file maintenance, filing, faxing, copying, proofing, editing.

* appointments, calendars and meetings.

• Initiated responses to correspondence; handled inquiries/problems through direct interactions.

• Proficiently monitored accounts receivable and collection data, seeking out trends and patterns to identify ways to improve cash collections and reduce aging.

• Responsible for monitoring timesheets both manually and through the Internet for assigned approver groups to ensure timesheets are submitted and approved in a timely manner.

• Ensured that all assigned budget accounts are monitored, modified and meet year-end outcomes as needed

• Accurately processed payroll and benefits for all employees.

• Processed well over 1500-2000 invoices monthly; matched, batched, and coded invoices

• Coordinated garnishments and levies against wages.

• Solely responsible for companies over

• all accounts payable and receivable transactions.

• Responsible for the handling of all purchase orders

.Employment History

Freedom Mortgage 02/26/2021-08/25/2021

Remote Customer Service

Chamberlain Group LLC

Customer Service in the companies call center 04/20/2019-07/21/2020

Concentrix, Tucson AZ 01/2019-04/13/2019

Customer service in a call center environment

Autozone, Tucson, AZ 02/2017-11/2018

Commercial parts Delivery person

Southern Arizona V.A. Administration 12/2015-12/2016

Housekeeping

CWT(Compensated Work Therapy Program 08/201*-**-****

Worked in the Kitchen

American Driver Training 05/20014-08/2014

worked in the front office handling various

clerical jobs and filing and keeping track of

student records, untill the company went under

PCC 03/2013-04/2014

Attended Automotive training under the Vetrans

Rehabilitation Act program

Unemployed, various odd jobs, and Volanteering 07/2012-03/2013

volunteered with Anthony’s K9 working with mostly bully

breed dogs and rehabilitation of property dogs,

Tucson Property Executives, Tucson, AZ 07/2011 – 06/2012

Front Office Receptionist,

Living Word Bible Church, Tucson, AZ. 07/2010 – 06/2011

Volunteer

Ajilon Financing, Tucson, AZ. 08/2008 – 07/2010

Contract Accounting Specialist,

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