KENNETH ANDERSON
**** ***** ******, *****, ** ***17
Phone: 813-***-****
Email: *******@*****.***
Ability Summary
Eleven years experience providing excelent customer service, consistent top sales performance, abiliity to listen to customer's needs, analyze potential solutions, solve customer problems and communicate opportunities.
09/2013 - 04/2020 Sales Representative
One Touch Direct, LLC, Tampa, FL
Contacted current AT&T home phone and DSL customers to offer bundled service packages
Educated customers on available promotions
Consistently in top five sales performers in department Team Lead for supervising new trainees
Awarded Most Reliable for attendance two consecutive years Consistently led the team in "kudos" calls; customers asking to speak with supervisor to report exceptional customer service
Team Captain on company co-ed softball team (unpaid) 03/2010 - 09/2013 Sanitation Engineer, Supervisor
New St. Matthew M.B. Church, Tampa, FL
Directly supervise and coordinate work activities of cleaning personnel Coordinate activites with departments/staff to ensure services provided as needed
Responsible to ensuring health and safety standards are maintained Conduct and attend staff meetings
Conduct training for personel
04/2009 - 03/2010 Painters, Construction and Maintenance Lee Painting, Tampa, FL
Applied paint, stain, varnish, enamel and other finishes to buildings, bridges, other structures using brushes, sprays guns and rollers Calculated amounts of required materials and estimate costs based on surface measurements and/or work orders
Properly prepare and protect surfaces with clothes and tapes during painting Employment History
Business Administration
2 Years of College or a Technical or Vocational School Hillsborough Community College,
Education History
Volunteer: 10 years with Habitat for Humanity, Paint Your Heart Out Tampa Bay Fraternity Member: Kappa Alpha Psi
Freelance: Photographer
Additional Information