Brook Fleniken
Port Allen, LA *****
*****************@*****.***
Authorized to work in the US for any employer
Work Experience
DSP
The Mentor Network
October 2019 to March 2020
Care for my clients and all their needs. Cooked, cleaned, assisted in using restroom and bath/shower, monitored while sleeping, and documentation.
Accounts Receivable Specialist
SALSBURY'S DODGE CITY - Baton Rouge, LA
June 2016 to June 2017
Accounts Receivable, Documentation, Temp Tags, Customer Service, and Organized workspace Customer Service Representative
Mangino Buick GMC - New Roads, LA
January 2011 to January 2014
• Set up client appointments
• Managed client records
• Performed customer service surveys
• Answered general questions
• Answered calls from customers
• Resolved customer information and complaints
• Handled online orders and credit card transactions
• Responsible for cashier duties
• Responsible for tracking and maintaining inventory
• Performed data entry for customer information and orders CMA
ENT Clinic - Baton Rouge, LA
January 2012 to January 2013
Vitals, Chief complaints, Instrument Sterilization, Assisted in minor office surgery, Injections, writing prescriptions, Triage, documentation, filing, customer service and On-call nurse. Customer Service Representative
Aesthetic Medicine Center - Baton Rouge, LA
January 2011 to January 2012
• Performed data entry for customer information
• Managed client records
• Set up client appointments
• Performed customer service surveys
• Assisted customers with a warm and professional attitude
• Answered general questions
• Answered calls from clients
• Resolved customer information and complaints
• Responsible for tracking and maintaining inventory
• Responsible for cashier duties
CMA
Mary Bird Perkins Cancer Center - Baton Rouge, LA
January 2010 to March 2010
Internship.
Vitals, Sterilization, Charts, Documentation, Medical Software, Filing, Triage, Assisted Doctor, Clean Workplace
Education
Medical Training College
High school diploma or GED
Skills
• Developmental Disabilities Experience
• Autism Experience
• Meal Preparation
• Home Care
• Medication Administration (10+ years)
• Caregiving (10+ years)
• Cooking (10+ years)
• Microsoft Office (10+ years)
• Microsoft Word (10+ years)
• Customer Service (10+ years)
• Accounting (10+ years)
• Triage (10+ years)
• Injections (10+ years)
• Documentation (10+ years)
• DocuSign (10+ years)
• Filing (10+ years)
• Assisted Living (10+ years)
• Organizational Skills (10+ years)
• Data Entry (10+ years)
• Front Desk (10+ years)
• Physical Examinations (10+ years)
• Warehouse Experience (3 years)
• Patient Care
• Medical Office Experience
• Vital Signs
• Computer skills
• Administrative experience
• Laboratory experience
• Phlebotomy
• Microsoft Excel (10+ years)
Certifications and Licenses
CPR/AED
First Aid Certification