Name: SHUBHAM SAXENA
Mobile: 766-***-****
Email ID: *************@*****.***
Punctual Deputy Manager looking to obtain a position where outstanding communication and problem solving skills can be fully used. Positive, ambitious and motivational. Proven background in providing supervision and development opportunities to associates.
Friendly Deputy Manager committed to creating a positive work environment through effective mentoring and coaching . Skilled in delegation and communication. Talented in leadership, staff development and training. Skills :
Operations Management Logistics Management
Financial Management Report Generation
Customer Relations Specialist Staff Management
Purchasing And Procurement Education Operations Oversight Work History :
2018-2020
Faridabad,
India
Deputy Manager/ Aakash Educational Services Ltd
Provided excellent customer care to maintain and improve customer relations, strengthen loyalty and increased product and service sales.
Met with parents and guardians to assist in understanding and supporting educational objectives, learning expectations and behavior standards.
Met with students, parents and administrators to address and resolve students’ behavioral and academic issues.
Created reports, analyzed and interpreted data, including expenses, competition information and revenues
Monthly Reconciliations of Cheque, Online receipts and card payments.
Maintain day to day record of bank GL, to different sub ledgers and insure Zero Balancing.
Maintain day book of branch and weekly report sent to corporate office.
Insuring compliance with accounting deadlines.
Worked with matrix management environment with oversight of division level managers, operations, sales, finance, human resource, safety and compliance.
Streamlined and enhanced corporate accounting and operations systems by initiating key workflows.
Maintained constructive client and vendor relationships.
Liaised with team members, stakeholders and vendors to coordinate activities, provision environment setup, risk mitigation and follow up.
Professional Summary:
2014-2017
Haridwar,
India
Branch Head/ Mahendra’s Educational Services Pvt Ltd
Met with parents and guardians to assist in understanding and supporting educational objectives, learning expectations and behavior standards.
Met with students, parents and administrators to address and resolve students’ behavioral and academic issues.
Reviewed teacher performance and suggested improvements
Developed teacher hiring and training program to inspire teachers and maintain performance levels.
Conducted conferences with parents and students to review progress, adjust academic plans and renew enrollments
Conducted counseling sessions and seminars to spread awareness among the students about their carrier in various public sectors.
Boosted the branch revenue by conducting various marketing activities.
Took motivational lectures to make the students familiar and comfortable with the teaching system.
Supported the technical team from corporate by using my deep understanding about networking and other technical issues.
In addition to the responsibility of being a branch head, also taught computers to all the aspirants of banking, insurance and other public sector examinations. Year Degree (or Examination) College (or School) University (or Board) % /CGPA 2013 B.TECH COMPUTER SCIENCE G.B.T.U. 61.5
2008 SSLC C.B.S.E 68
2006 HSC C.B.S.E 76.6
Lead a team of 10 persons at Mahendra Educational Services Pvt Ltd (Haridwar Branch)
Lead Operations Team at Aakash Educational Services Ltd (Faridabad Branch)
Held a position in the Students’ Council at school level.
Obtained 2nd prize in SCIENCE MODEL competition at D.M.A. Rampur
Obtained 100% Attendance in class 11th and 12th
Academic & Professional Qualifications
Leadership Skills
Academic Achievements
Participated in Debate Competition organized by Lions Club Rampur
Participated in Holistic Individual Development Program organized by Advait Life Education
Obtained a certificate of ETHICAL HACKING from CETPA Info Tech Pvt. Ltd.
Worked as an intern at Rosa Sugar Works, Shahjahanpur (U.P.) Technical Skills
Software Packages ERP, Salesforce, MS Office
Languages C, C++
Operating Systems Microsoft Windows, Macintosh
Personal Vitae
Date of Birth 28th November 1989
Father s Name Late Anil Kumar Saxena
Permanent Address H No 207, Gayatripuram Colony, Opposite Plaza Hotel, Diamond Road, Rampur, UP
Linguistic Abilities English, Hindi
Listening to music, playing chess, reading motivational books and cooking. I hereby declare that the above furnished information is correct to my knowledge and belief. Date Signature
Declaration
Extra Co-Curricular Achievements
Areas of Interest