Ramya G

Senior QA Analyst / Manual Tester

Email: adosv4@r.postjobfree.com Contact : 469-***-****

PROFESSIONAL SUMMARY:

Over 7+ years of experience in software testing process which Test Planning, Test Cases Design, Test Environment Setup, Test Data Setup, Defect Management, Test log, Test results, Test Traceability Matrix and Test Metrics.

Over 4 years of experience as a Business Analyst, in Business Analysis, System Analysis, Design, Development, Business Re-engineering, Requirement Gathering/Analysis, internal control reviews, and financial statements and implementation of Business Applications, Project Team Management using the Systems Development Life Cycle (SDLC) principles of Rational Unified Process (RUP). Has extensive domain knowledge in diversified fields of Investment Banking, Retail and Technology

Experience in testing on Enterprise-wide applications with multiple databases like ORACLE, DB2, and MS ACCESS.

Involved in creation and implementation of Test Procedures, Test Plans and Test Scripts. Experience in writing Test Plans, defining Test Cases, developing, and maintaining test scripts, analyzing the results of scripts, interaction with team members in fixing the errors.

Maintaining the Traceability Matrix, Test Data Matrix and Status report related to project.

Highly proficient in working with users to gather requirements, analyze them and subsequently use the Microsoft Visio and design tools to model the requirements.

Performed feasibility, adaptability study and risk analysis to identify the business-critical areas from USER perspective and supported multi-tier applications.

Have experience in designing Test Conditions, Test cases and executing the Test cases in QC, Performing functional Testing, Regression Testing, Integration Testing and Smoke testing for the application.

Experienced in interactions with developers, managers, and team members to coordinate the project tasks.

Excellent understanding of Software Development Life Cycle and Test Methodologies from project definition to post-deployment documentation.

Ability to test backend applications by writing SQL and PL/SQL statements.

Experience in test management and defect tracking tools like Quality Center/Rally.

Highly proficient in working with users together requirements, analyze them and subsequently use the Microsoft Visio and design tools to model the requirements.

Well versed in analyzing Results, Bug Tracking & Reporting, Detailed status reporting

Excellent skills in gathering requirements and creating Business Requirements Document (BRD) and Functional Requirements Document (FRD), facilitating Joint Application Development (JAD) sessions, Rapid Application Development (RAD) sessions, Disaster Recovery Plan (DRP), developing Use Cases, Test Approach, User Acceptance Testing (UAT), and Requirements Traceability Matrix (RTM).

Expert knowledge of Business Analysis methodologies and iterative Systems Development Life Cycle (SDLC); Rational Unified Process (RUP), Agile, Scrum, Waterfall, etc.

Experience in test management and defect tracking tools like Quality Center, Test Director.

Ability to test backend applications by writing SQL and PL/SQL statements.

Extensive experience in developing Test Traceability Matrix and Gap Analysis.

Well versed in analyzing Results, Bug Tracking & Reporting, Detailed status reporting

Expert in Using Quality Center/Test Director as repository for maintaining test cases, execution and tracking the defects.

Developed Test scenarios and Test cases using Quality Center/Test Director.

Possess exceptional written and verbal communication skills.

TECHNICAL SKILLS:

Project Methodologies

Agile/Scrum, Waterfall, RUP, Iterative

Testing Tools

Quality Center, IBM ClearQuest, Rally, Soap UI, Test Project, ETL Testing using SSIS, Reports testing using SSRS.

Utilities

Firebug, Fire Path, Chrome Developer Tool.

Database

Microsoft SQL Server, MY SQL, Oracle

Test Methodologies

Waterfall, Iterative and Agile

Agile Tools

JIRA, Rally

Languages

C, C++, Java, HTML, SQL

Data Interchange Formats

XML, JSON.

Operating Systems

Windows XP/7/2008/10, Mac OS, Android, IOS, Citrix servers

Browsers

Internet Explorer, Mozilla Firefox, Google Chrome, Safari.

MS Office Tools

Excel, Outlook, PowerPoint, and Word.

PROFESSIONAL EXPERIENCE:

Client: Costco Wholesale - Seattle, WA Jan 2018 – Till Date

Role: QA Analyst / Manual tester

Description: Costco Wholesale is a multibillion-dollar global retailer with warehouse club operations in 11 countries. We are the recognized leader in our field, dedicated to quality in every area of our business and respected for our outstanding business ethics. Despite our large size and rapid international expansion, we continue to provide an atmosphere in which our employees thrive and succeed.

Responsibilities:

Responsible for gathering Business Requirements, Functional Requirements and Design Documents.

Performed Functional, Negative, Positive, Integration, Regression, End to End and User Acceptance Testing.

Extensively involved in writing and designing templates for the Test Plans and Test cases

Identified the Test Cases and documented them in Quality Center.

Worked with the Developers and the Test Led to verify the Test Cases.

Designed and Analyzed Test case design document basing on the Functional Requirement Specifications to implement through testing process.

Analyzed and Developed Test Plan, Test Cases, Test Scripts, Expected Test Results and Test Procedure from functional requirement for different modules in SAP

Involved in creating the Traceability matrix based on Functional requirement in each module.

Baseline and Regression tests were scheduled and performed on every Release and build.

Supported End-to-end testing for downstream systems.

Worked with batch jobs, monitoring and scheduling jobs using CNTRL-M

Creation of Test Data for Member data’s according to the scenarios.

Loaded the Test Data into the HPQC to prepare for the execution of Test Cases

Involved in Task Creation, Task Estimation, Task Distribution, Task Prioritization and Communication among Onsite and Offshore Team Members.

Regularly followed up with the development team to discuss the defects identified during Testing.

Involved with Test Coverage Metrics and Defect metrics such as Defect Density, Delivered Defect Density, Defects by Severity, Number of Defects, and Defects per build, Defect Fix Rate, Test Case Utility, Test Effort and various other measurements.

Interact with end users and investigate issues related to the QA.

Coordinated user acceptance testing with final users. Prepared end user documentation for the new system

Used Quality Center to store all testing results, metrics, implemented Test plan Document, created Test Cases, Defect Tracking & Reporting.

Participated in status meetings to report issues. Communicated with developers through all phases of testing to prioritize bug resolution using Quality Center

Prepared and presented weekly and monthly QA Defect and Status Reports to the different Stake holders of the project using Quality Center.

Expertise in generating the daily defect detailed report using Quality Center for the other project stake holders and the project Management

Maintained bug lists for critical issues using Quality Center.

Environments: Quality Center, SAP, HTML, MS Office, Microsoft Excel, MS Word, Internet Explorer, Microsoft outlook, PowerPoint, and Visio

Client: Symetra Insurance- Bellevue, WA May 2016 – Dec 2018

Role: QA Manual Tester

Description: Symetra is a financial services company offering annuities, life insurance and employee benefits that help people create secure retirements, protect their families, and get benefits at work. We are headquartered in Bellevue, Washington, and have offices in 20 cities across the country.

Responsibilities:

Organized Test Plan during initial phase of project, prepared test scripts, created Release note in Rally, setup/link Test Lab with release cycle, executed test cases and recorded results in Rally. Executed all test cases in different phases of testing like GUI Testing, Functional, Regression, Integration, System, Sanity and User Acceptance Testing.

Wrote Structured Query Language (SQL) queries to check proper data population in application table and for data verification to perform Backend Testing against Oracle Database.

Prepared meeting notes on daily execution/highlight of the project and send out the reports to managements.

Interact with Developers and Business Analysts to perform various types of testing throughout Software Testing Life Cycle (STLC) and Bug Life Cycle (BLC).

Involved with Trainer's training calls by presenting every project's new enhancement and functionality changes for the Branch Users.

Created Initial test plan, developed test cases, test scripts and Defect Management Templates manually. Used Rally to store all testing results, metrics, created Test Cases, and Reporting.

Reviewed Business requirements, IT Design documents and prepared Test Plans which involved various Test Cases for all assigned module/projects; Review Test Requirements, Creating Test Plans and Test Strategy documents. Prepared a Defects Tracking Log for the SharePoint Site to track defects while testing.

Involved in UAT testing, SIT Testing, Regression Testing and Functional testing.

Worked with the database administrator to migrate & maintain the applications.

Actively participated in all QA and testing activities during UAT and PROD SDLC.

Actively participated in smoke, functional and ad-hoc testing.

Prepared Test Reports and submitted the bug findings in Rally.

Involved in defect reporting, defect tracking and defect reproducing.

Developed detailed Test Plan for system Testing based on SRD and BRD.

Developed SQL queries to extract data from the source tables.

Involved in writing and implementation of the various Test cases and Test scripts.

Created Test Cases as per the business requirement and executed them.

Interacted with developers, Business & Management Teams and End Users.

Involved in cross browsing testing of the application on various browsers to ensure it functions.

Environment: Quality Center, SAP, HTML, MS Office, Microsoft Excel, MS Word, Internet Explorer, Microsoft outlook, PowerPoint, and Visio

Client: Emids Technologies / Influence Health - India Feb 2015– Mar 2016

Role: QA Engineer

Descriptions: The project aims at enhancing the insurance offering web-based applications of Influence Health. The application supports customers in buying new insurance or renew the existing insurance policy, also it allows customers to claim and track the status for the claim. Customers can also add or remove dependents.

Responsibilities:

Preparing of Test Approach, Test plan, Test Scenarios, Test cases, Test data, and Traceability Matrix and peer review of these.

Was Responsible in interacting with the Management to get the Requirements and allocation of work to the offshore team.

To track the issues to closure by following them up and communicating to the Business accordingly

Reviewing Daily Status Report, Execution Reports and Allocation of work.

Performed testing like Smoke, Functional, Regression, System, Integration and End to End.

Created various Test Summary and Defect Summary Reports.

Co-ordination with the Project Managers and Development team for resolution of any outstanding issues.

Tracked defects using Jira and generated defect summary reports

Used agile methodologies using Scrum and involved in scrum meetings as per requirements.

Performed walkthrough of Test cases with Clients and Business Analysts.

Preparing Status reports and attending regular Status meetings, Retrospective meetings, etc.

Used agile methodology with Scrum Process.

Involved in Writing Python Scripts to develop automated scripts and frame works.

Used BDD framework with Cucumber, Java and created future files with scenario and scenario outline files.

Experienced in load and performance testing tool JMeter.

Following-up with developers as to the status of JIRAs and ensuring that the issues are resolved.

Used Java language and Junit framework for scripting.

Responsible for creating automation scripts by using QTP with Data driven testing framework.

Created functional libraries with user defined functions and associated with the tests

Log defects using JIRA application and communicate the defect status updates to the responsible analysis and implementation teams.

Developed Data Driven Tests using SOAP UI and automated functional testing.

Responsible for documenting the Automated Test results using SOAP UI and QTP.

Designed, developed, and tested SOAP/RESTful Java web services in a Java environment.

Participate in all phases of the Software Development Lifecycle (SDLC) including documentation, code reviews, research, and support.

Executed and scheduled the automation test scripts from HP ALM/Quality Center.

Performed Smoke, Functionality, Integration, System, Regression tests based on Analysis, and understanding of the requirements, non-functional specifications, and end-user needs.

Used Git as code repository and Code Collaborator to manage code reviews

Managed Code reviews using GIT as code repository and code collaborator.

Used HP Quality Centre for Test Case management, Test Case executions, Defect Tracking and Reporting Test progress to the Project management teams.

Involved in writing SQL queries for backend/ETL testing

Prepared manual and functional test cases on mobile and web applications as per requirement

Participated in Weekly Status meetings with project manager, Business Analyst, Developers and other team members

Environment: Java, Appium, Selenium IDE, Firebug, SQL, IOS, Mobile Testing, Jira, Oracle10g, Jenkins, Microsoft Test Manager, JMeter, Cucumber, Agile Methodology, Jira, Postman, Test Rail.

Client: Emids Technologies / Arc - India Apr 2014- Mar 2015

Role: QA Analyst

Descriptions: It is an internal HR tool developed by Emids Technologies to track employee profile, company details, current projects, recruiting process, payroll.

Responsibilities:

Involved in analyzing user requirements for application enhancements and preparing testing specifications.

Analyzed test specifications and converted them into Manual Test Cases.

Involved in preparing the Test Plans and Test Cases based on the business and functional specifications.

Participated in Integration, System, Smoke Testing.

Learning and training on Testing concepts, OOPS concepts, Software Development life cycle.

Analyzing the Requirements and allocation for the project assigned to me by the Onsite coordinator.

Preparing of Test plan, Test Scenarios, Test cases, Test data, and Traceability Matrix.

Performing test execution and identifying defects.

To track the issues to closure by following them up and communicating to the Business accordingly.

Performed testing like Smoke, Functional, Regression, System, Integration and End to End.

Created various Test Summary and Defect Summary Reports.

Tracked defects using Jira and generated defect summary reports.

Used agile methodologies using Scrum and involved in scrum meetings as per requirements.

Performed walkthrough of Test cases with Clients and Business Analysts.

Preparing Status reports and attending regular Status meetings, Retrospective meetings, etc.

Prepared positive and negative test data for the functional test cases.

Performed Browser Compatibility testing, Usability testing.

Performed End to End Testing and involved in User Acceptance Testing.

Executed Test Scripts and analyzed the results based on the specifications.

End to end testing on validating the claims functionality including data validation from source to destination tables.

Developed Test Scripts using Quick Test professional (HP QTP) for extensive functionality and regression testing.

Generated Defect Reports and the summary and progress graphs for the application.

Developed custom QTP function libraries like Database Functions, Utilities which are application independent and platform independent that can be used across multiple projects.

Executed Regression scripts using QTP for each release to make sure that the overall functionality of the application is not broken.

Used SOAP UI tool to test SOA based architecture application to test SOAP services and REST API.

Defects were tracked, reviewed, analyzed using Test Director.

Ensure that all the test cases are updated in the Test Director along with Master test plan.

Attended Weekly Status Meetings, discussed and interacted with team members.

Used SQL queries extensively to validate and manipulate the data in the Oracle database.

Submitted Coverage Status Report of tests performed on weekly basis.

Environment: Manual Testing, Oracle, User Acceptance Test Cases (UAT), QTP 11.0, Agile Testing Methodology, UNIX, MS Excel, Windows XP, Test Director, Agile Methodology, Jira, Test Rail.

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