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Jacqueline Schumaker
STRENGTHS
* 37 years’ experience serving customers in various capacities
* Excellent written and verbal communication skills
* Computer proficient
* Typing speed 98 words per minute with accuracy
* Organized, efficient, and detailed oriented
EDUCATION
* Typewell Certification - 2013
* Massage Therapy Certificate–Owens State Community College, 2012
* Medical terminology and life sciences, Owens State Community College, 1994
* Medical billing and legal assisting, University of Toledo, Toledo, OH 1989, 1992
* High School Diploma, Morrison R. Waite High School, Toledo, OH 1985
Professional WORK Experience
Speech-to-Text Provider, Float Pool
Speech-to-Text Provider (TypeWell), Vital Signs, LLC, August 2017-Current
Captioning educational courses live for individuals with hearing impairment and learning disabilities. Three months’ experience as an administrative assistant/scheduler.
Independent Contractor
Independent TypeWell Text Interpreter (Captionist), January 2014-Current
Contracting with various agencies to perform captioning services remotely for individuals with hearing impairment. Six months’ administrative experience performing scheduling, marketing, and miscellaneous tasks for Chicago-based communication service provider CaptionAccess.
The University of Toledo, Toledo, OH
Transcriber I, November 2012 – January 2014
Utilized TypeWell software to caption courses for students with hearing impairment inside the classroom and remotely. Proctored tests for students with vision and hearing impairments. Performed other tasks as assigned. .
St. Charles Mercy Medical Center, Oregon, OH
Medical Transcriptionist, May 2011 – November 2012
Contingent position in the Pathology Department transcribing pathology reports. Responsibilities included the addition of CPT billing codes to transcribed reports and general secretarial duties in support of medical professional staff.
University of Toledo Medical Center, Toledo, OH
Medical Transcriptionist, 2007- 2008
Transcription of operative notes, consultations, history & physicals, and discharge summaries covering a broad spectrum of medical specialties.
The University of Toledo Medical Center, Toledo, OH
Medical Secretary/Medical Transcriptionist, 2000-2002
Transcribed pathology reports and registered cytology specimens. Duties included coordination of pathology residency program providing secretarial support to 10+ faculty/management team members, supply management and travel and expense reimbursement.
Home-Based Independent Contractor
Medical Transcriptionist/Editor 2000-2010
Contracted accounts through various national transcription companies. Remotely transcribed multi-specialty clinic notes and acute care reports across a broad-spectrum of medical specialties. Additionally contracted accounts for remote editing of transcription errors of acute care and multi-specialty chart notes.
Pathology Laboratories, Toledo, OH
Pathology Secretary, 1999-2000
Transcribed pathology reports, accessioned specimens for Cytology Department and performed additional clerical duties.
St. Charles Mercy Medical Center, Oregon, OH
Medical Transcriptionist, 1998-1999
Transcribed occupational care chart notes while assisting with overflow inpatient acute care reports (history & physicals, consultations, discharge summaries).
St. Vincent Mercy Medical Center, Toledo, OH
Medical Transcriptionist, 1995-1998
From 1995-1996, preparation of hospital-affiliated physician office chart notes and stat ERs in the Medical Records Department. From 1996-1998, transcribed pathology reports in the Pathology Department. Additional clerical duties included faxing, phones, physician report inquiries, specimen accessioning, slide send-outs, slide numbering and slide filing.