Personal Information:
Conrad P. Reslock
Tujunga, CA 91042-2025
Phone: 818-***-**** / 818-***-****
E-mail:********@*****.***
Work Experience:
Allied-Barton & Allied Universal, posted to Glendale Galleria, Glendale, CA December 2014 – May 2021
Security Officer – Part Time (20 hr/wk)
• As Security Officer: Perform foot patrol of shopping mall common areas, access corridors, walkways, elevators, escalators and parking lots noting and reporting any safety hazards or adverse security situations to the Dispatch Officer. Operate radio equipment and vehicles while performing patrol activities. Maintain a professional appearance and demeanor. Assist patrons and tenants with directions and information on rules and regulations governing mall activities. Respond to emergency situations and assist professional emergency response and law enforcement personnel as directed. Prepare log entries and incident reports according to post requirements. Maintain California state Guard certification and driver license. Boeing IT, M&QS SW Region, Huntington Beach, California. November 2006 - May 2013
Manager, Manufacturing Systems
• As Manager, Manufacturing Systems: Managing a team of 24 in-house software developers and project managers engaged in maintaining, interfacing and integrating the company’s enterprise applications for manufacturing execution and shop-floor control. Since the reorganization of Boeing IT, the role is both a functional one, focusing on process and practice for software development, and a line one, including the project management responsibility for cost and schedule for both development and sustaining operations of the manufacturing applications. Conducted annual budget planning and review for both development and sustaining projects. Conducted phase (gate) reviews on development projects to insure adherence to schedule, cost, and process requirements consistent with CMMi, Level 3, requirements. Conducted annual performance evaluations, educational development counseling and provided salary and advancement recommendations for staff. The computing environment includes custom built and commercial web-based, client-server, server-based and desktop applications running on a variety of hardware.
Boeing Satellite Systems, El Segundo, California
February 2001 - November 2006
Software Process Analyst
Manager, Applications Development
• As Software Process Analyst, working with a contract consultant, developed processes and templates and coordinated deployment and training of Boeing IT’s new Application Development & Sustaining (AD&S) process across the IT groups supporting the El Segundo site in preparation for CMMi assessment for Level 3 (Defined) scheduled for 2007.
• As Manager, Applications Development: Managed a team of 25 in-house software engineers and as many as 25 contract developers creating, maintaining, interfacing and integrating the company’s enterprise applications for manufacturing, shop-floor control, engineering and finance. The role is a Functional one, focusing on process and practice for software development in a matrix-managed organization where cost and schedule responsibility is held by the project management function. Conducted annual performance evaluations, educational development counseling and provided salary and advancement recommendations. For most of 2005, lead the Configuration Management sub-team as part of a larger effort to prepare for a CMMI assessment which brought the organization to Level 2, Managed. The environment includes custom built and commercial web-based, client-server, server-based and desktop applications running on a variety of hardware.
iSearch.com, Los Angeles, California
April 2000 - January 2001
Manager, Applications Development
• As Manager, Applications Development: Managed a team of nine in-house software engineers and as many as eight consultants maintaining and enhancing company’s web-based recruiting software which was used by 150+ clients, many in the Fortune 500. Duties included project planning, resource scheduling, issue identification, tracking and resolution. Conducted performance reviews and budget planning. Formulated and implemented improvements in the company’s development process to improve quality and shorten time-to-market for new revisions of the software. Proposed and implemented organizational change within the engineering department to isolate developers from day-to-day operational issues. This change resulted in both more predictable development schedules and improved resolution time for the day-to-day issues. Interacted daily with other departments within the company to resolve problems, improve processes, and provide status information. Completed a major enhancement in several areas of the application to make the company’s product more competitive in order to generate both new sales and additional investment in the company. Project was completed within an extremely aggressive schedule. Environment included HTML, C/C++, Oracle 8i, Perl, PHP, CGI and UNIX shell scripts. Warner Elektra Atlantic Corp, Burbank, California
July 1991 – February 2000
Integration Team Lead
Senior Systems Analyst
• As Integration Team Lead: Supervised a team of consultants developing interfaces between the legacy (in-house) business system and new Oracle A/R application during gap analysis, conference room pilot, user acceptance, and implementation phases of the A/R project implementation. Oracle’s AIM methodology was used for documentation and project control. Developed transactions in a middleware product
(Constellar) to automate interface execution after A/R go-live.
• As Senior Systems Analyst: Participated as a team member during the evaluation and selection for software package to replace the in-house order management and accounts receivable system. Oracle’s Accounts Receivable and IMI’s System ESS (order management) were chosen from Oracle’s CPG product suite. Designed and implemented warehouse receiving system utilizing RF terminals interfaced to in-house, super mini- computer based, business system. Implemented X.12 EDI transactions for orders and invoices using TSI’s Trading Partner PC and Mercator mapping products. Performed initial assessment and project planning for Y2K remediation. Functioned as designer and development team lead for several enhancements to in-house business system. Designed and coded input/output subroutines to enable older FORTRAN based applications to access newer file-management software with minimal modification. Pleasant Hawaiian Holidays, Westlake Village, California April 1984 – July 1991
Director, Software Development
Manager, Systems & Programming
• As Director: Scheduled and reviewed work for programming staff of ten. Prepared annual budgets. Reported to Automation Steering Committee on software development project status and implementation schedules. Installed PC-based time- reporting software (Timeslips) to replace manual system of tracking programmer productivity and to provide basis for client billing.
• As Manager: Scheduled and reviewed work for programming staff of eight. Served as project manager for all software development projects relating to company’s tour wholesaling system, including on-line reservations, batch process/reporting, and machine-to-machine resource sharing. Performed operating-system maintenance and database reorganization.
Warner Elektra Atlantic Corp, Burbank California
May 1979 – April 1984
Director, Development Programming
Manager, Development Programming
Systems Analyst
• As Director: Planned and scheduled software development projects for enhancements to in-house business system. Directed development and implementation of computerized project-control system. Designed enhancements for in-house data- management routines. Designed system for clearing inter-company payables. Developed procedure manual for operating system maintenance.
• As Manager: Scheduled and reviewed work for programming staff of 8. Prepared annual salary budgets. Developed manual project-control system to organize department work-flow. Performed operating-system maintenance.
• As Systems Analyst: Designed centralized system for returns pricing. Designed and coded changes to order-entry pricing routines. LA Unified School District, Los Angeles, California September 1968 – May 1979
Data Systems Analyst
Senior EDP Programmer/Analyst
EDP Programmer/Analyst
Assistant EDP Programmer/Analyst
EDP Programmer Trainee
• As Data Systems Analyst: Scheduled and reviewed work for programming team of 4. Performed as designer/team-lead for comprehensive survey/reporting system which supported the District’s State and Federal compliance reporting. Developed on-line COBOL program generator.
• As Senior EDP Programmer/Analyst: Scheduled and reviewed work for programming team of 5. Performed as lead-programmer for development and implementation for complex job-cost and management-planning system for District’s Maintenance Transportation, and Construction Branches.
• As EDP Programmer/Analyst: Designed and coded a file-maintenance subsystem which prevented a major file-structure change and enabled updating 4 sequential master- files from a single input source.
• As Assistant EDP Programmer/Analyst: Designed and coded programs to support District’s State and Federal food-subsidy claims. Designed and coded programs to produce profit and loss statements for district’s Food Service Branch.
• As EDP Programmer Trainee: Designed and coded programs for vehicle cost- accounting system. Documented manual accounting and bookkeeping procedures in preparation for system design.
Related Skills:
Desktop Tools - Microsoft Office (Word, Excel, Project, Outlook, Visio) Languages – HTML (novice), C++(novice), SQL*Plus (novice), FORTRAN, COBOL Hardware – Sun (Solaris), Data General MV, Eclipse, Nova, Univac, IBM-360/50 Operating Systems – UNIX (novice), AOS/VS_II, AOS, RDOS, EXEC-8, OS/MFT Education:
University of Detroit – Engineering
Milwaukee Institute of Technology – Liberal Arts
Glendale College – Data Processing and Accounting
Oracle Education – Designer/Developer 2000 Series
Caltech – Project Management Certificate
Boeing Leadership Center – First Line Leadership