Industrial Training Quality Controller

Professional profile of Kaushik Das

email id : *******.*****@*****.*** Handphone : 997*******/ 770*******

Profile Summary

A zealous, MBA & seasoned Hospitality professional with more than two decades of experience in 5 Star hotel, specialty Food Joint, Food Court, Healthcare organizations & Market research organization.

A data driven professional, comfortable in working with cross-functional teams

Expertise in office administration and training, process implementation of changes in process and service system for effective working, direction on quality control and inspection systems and better reporting and operating procedure.

MBA in Operations management which helped in impressive success in enhancing operational effectiveness by modifying existing traditional methods and processes better for customer satisfaction & cost optimization.

Experience in NABH, ISO, JCI audits.

Achievement oriented professional with strong decision-making skills for enabling effective solutions.

Professional journey:

Presently working as Manager Admin.& Ops. with NEO market research Pvt Ltd in Delhi NCR region since September 2020. Looking after Security and safety of the premises, office administration, liasioning with local authorities, repair and maintenance, Vendor management, Purchase of office stationery, Housekeeping, and pantry, Tour and travel management.

Worked with Pappa Hospitality concepts, New Delhi ( A QSR Chain) as Senior Operations Manager since December 2019 to 31st August 2020 . Resigned due Lockdown due to Covid 19 first wave emergence.

Worked from November 2018 to December 2019 with Apollo Hospitals, Lucknow as Senior Manager.

Aakash Healthcare, New Delhi (June 2016- Nov2018) Left as Senior Manager F&B.

Associated with Chef Xavier Gomes of Electrolux International to understand and getting exposure about international cuisine, kitchen lay out, designing and modern techniques of cookery from December 15 – June 2016.

Fortis Healthcare Ltd-New Delhi –(May 2013-December 2015) Left as Head F&B.

Max Healthcare Ltd,New Delhi (April 2007 to May 2013),Left as Assistant Manager F&B

Pan Foods ( Jv Pantaloons & Blue Foods)- (August 2005 – April 2007) – Food court Manager.

RODEO ( Tex Mex Restaurant),New Delhi-(June1998 -July2005) – Executive Manager

Holiday Inn (5* Hotel), Surat in F&B Dept-(October1993 – May 1998) – Senior

Captain

Academic and professional educations:

Graduate from North Bengal University.

3 Years Diploma in Hotel management catering technology and applied nutrition from Indian Institute of Science, Ranchi in 1989-92 batch with 1st Division.

Advance Diploma in marketing management from Indian school of labour education- Chennai in 1998.

MBA in Operations management from NIBM in 2018.

Training attended.

06 months industrial training in Taj Ganges.

02 months vocational training in Asia resorts.

First aid training from St. Johns ambulance association.

Six Sigma training from Max Healthcare ltd.

Basic Life support training from Max healthcare and Apollo healthcare.

Rewards and reorganization

04 times recipient of “DIL JEET LIYA AAPNE” in Fortis Healthcare.

Recipient of Outstanding performer award in Aakash Healthcare.

Core competence :

Good people’s Manager

A mentor and a trainer.

A Competent leader who leads by example.

Strong quality controller.

Team player.

Soft skills :

Change agent Team Player Analytical

Collaborator Communicator Planner

Personal details:

Date of birth : 29.12.1968

Address : H1/6, Ground floor, Bengali colony

Mahavir Enclave, Palam

New Delhi 110045.

India

Native Home Town : Jamshedpur ( Tata)

Languages Proficiency: Oriya, Hindi, English, Bengali, Punjabi.

Place :

Date : Kaushik Das

Present official email id: *******.***@**************.***

Present office web site: https://www.theneoresearch.com/

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