Project Assistant Administrative
Resume:
CAITLIN SEIFERT
**************@*****.***
Denver, CO, 80202
SKILLS
A highly organized and detail oriented Administrative Assistant/Project Administrator providing outstanding administrative and personal support in fast-paced, multitasking environments.
Proficient in Microsoft Office programs, Smartsheet, Rehab Optima, Point Click Care, and Citrix. 60+ WPM.
Acquired a very diverse skill set, having had the opportunity to work with large general contractors on projects in Manhattan, NY, agricultural projects in Eugene, OR and working closely with insurance companies to ensure payment to one of the largest therapy companies in Arizona.
Able to prioritize effectively to accomplish objectives with creativity and enthusiasm and to take initiative and execute assigned tasks in a timely and flawless manner.
Intuitive, resourceful and flexible, while being able to adapt to changing priorities and maintain a positive attitude.
Exceptional written and verbal communication skills, excellent read of people, web and tech savvy.
Consummate professional dedicated to the streamlined administration of all projects as a whole.
Excels in research, document procurement, scheduling, and client relations.
WORK EXPERIENCE
Bandera Therapy, Tempe, AZ 11/2017 – Present
Therapy Resource Assistant
Responsibilities/Accomplishments:
Manage insurance authorization process for therapy services for 32 skilled nursing facilities across the state of Arizona. Solely created a profit of over $500k in a previously underutilized area of therapy.
Implemented and trained over 100 people from 32 facilities and our affiliates on Smartsheet, creating a centralized and streamlined process for multiple departments.
Expanded my department by hiring and training part time employee.
Started outpatient programs to generate additional billable income for 10 facilities.
Maintain and communicate critical reports and updates for all facilities to generate more income and areas of improvement: Productivity Report, SimpleLTC, ADL Reports, Payer Snapshots, Managed Care Report.
Handle diverse projects and facility acquisitions as needed.
Onboard new Director of Rehabs and Business Office Managers.
Follow insurance plan changes and train facilities on new processes.
Follow up and complete over 100 patient cases at a time, solving complex and unique problems for each case.
Schedule therapy float personnel between 32 facilities.
KMD Consulting Services / Quality Design & Fabrication 05/2017 – 11/2017 & 10/2013 – 11/2015
Administrative Assistant to Owner (05/2017 – 11/2017)
Responsibilities/Accomplishments:
Extensive research and exploration of concepts and procurement of materials needed for projects.
Administered agricultural subcontractors.
Managed and organized owner’s schedule and priorities.
Met regularly with owner to receive and provide updates on work assignments and ongoing projects.
Proofed and edited contracts and related documents.
Project Assistant/Materials Administrator (10/2013 – 11/2015)
Responsibilities/Accomplishments:
Supported project executive and team through various administrative duties including requests for proposals, schedule notifications, sub-contractor deficiency notifications and specifications compliance.
Coordinated trade sequencing and scheduling.
Prepared correspondence, reports and presentations and provided follow-up to verbal and written communications.
Interacted with Architects, Engineers and Designers for project coordination.
Wells Fargo, Chandler, AZ 11/2016 – 05/2017
Outbound Sales Specialist
Responsibilities/Accomplishments:
Upheld high volume of calls and exceeded sales goals within a fast paces competitive environment.
Worked within a strict, regulated environment.
Maintained great customer experiences while holding to the scripts and regulations required.
Adapted to changing protocols and script changes.
Macayo’s Mexican Table, Ahwatukee, AZ 11/2015 – 11/2016
Cocktail Server
Responsibilities/Accomplishments:
Exceeded customer and managerial expectations daily, in order to reach sales goals.
Worked in a fast paced environment as a team leader and trainer.
Gained extensive sales and customer service experience.
Obtained bartender training.
EDUCATION
Northern Arizona University, Flagstaff, AZ
Arizona State University, Tempe, AZ
3.82 GPA, Deans List
Deans Award Merit Scholarship
Corona Del Sol High, Tempe, AZ
Graduated May 2012
3.9 GPA
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