Credentialing Manager Executive Assistant

LESLIE MEADOWS

Cell: 210-***-**** • Email: ******@*****.***

PROFESSIONAL SUMMARY

Skilled and resourceful Executive Assistant with a diverse background that is highlighted by progressive advancement to positions of increased challenges and responsibilities that include Human Resources functions and office team management. Adept at creating and managing professional relationships with internal and external stakeholders.

CORE STRENGTHS

Team Leadership Human Resource Management Multitask Management Executive Support Office Management Microsoft Office HR Regulations Employment Law Onboarding

Employee Relations Time/Schedule Management Vendor Relations Performance Management Talent Acquisition

PROFESSIONAL EXPERIENCE

UT Health San Antonio, Texas 6/18 – Present

Office Manager/Executive Assistant

Provide executive-level support for Gorden Whiting – Director of Population Health Department and Dr. Edward Sankary, MD, Chief Health Information Officer, Interim Chief Value Officer, Interim Chief Medical Officer.

• Promoted to Office Manager and manage 33 staff that include Administrative Staff, Nursing, Case Managers, LVNs, and Clinical

• Review employment applications, conduct interviews, and make hiring decisions

• Handle all Human Resource functions that include Training, Onboarding, and Employee relations

• Ensure compliance with state and federal regulations associated with human resource management

• Manage daily activities for the office while providing exceptional support for two executives

• Consistently receive Exemplary Reviews

• Provide proper scheduling of various appointments, meetings, and conferences

• Generate and maintain schedules of several executives

• Create and send documents and correspondent Emails for multiple departments heads

• Conduct research for documents and presentations

• Collaborate with Senior Leadership to complete routine and ad hoc various projects

• Schedule ACO Participants’ meetings as well as Zoom meetings for Share Saving information

• Function as Credentialing Manager for the department Alamo Concrete San Antonio, Texas 9/14 – 6/18

Executive Assistant - QC Department

Provided administrative support that included answering phones, processing of concrete submittals, filing, and data entry of all Aggregate/Concrete Testing for 74 plants in Texas.

• Handled booking of hotel and airline reservations for staff members

• Prepared expense reports, marketing ads, and budget reports

• Completed payroll and timesheets for all field technicians

• Created spreadsheets to correlate expense reports with budget Prime Staffing San Antonio, Texas 3/14 – 8/14

Executive Assistant

Completed a temporary assignment at University Health Systems and provided executive level support for Bill Phillip-CIO/Ted Lemon-Deputy CIO.

• Managed schedules, onboarded new employees, completed conference registration, prepared presentations, and made travel arrangements.

• Played a role in the opening of the SKY Tower

• Handled Directors scheduling and on-call scheduling for Information Services LESLIE MEADOWS

Cell: 210-***-**** • Email: ******@*****.***

• Used ADP for time management for all directors and processed reimbursements for directors

• Submitted a quarterly report of expenses per department

• Processed all DEA and DPS renewals

• Set up appointments for all technology installation

• Scheduled conferences in the Tech Center and conducted building tours Bruce I. Lobar, MD San Antonio, Texas 9/08 – 1/14

Office Manager – Managed all daily activities for a single MD practice that included patient registration, insurance verification, referrals, and authorizations for WCI patients, patient check in/out, collection of co-pays and/or outstanding balances.

• Processed all medical records request and court order documentation for attorneys and disability claims

• Increased profits by converting from external billing service to internal management of office accounts

• Successfully transitioned the office to electronic medical records

• Completed insurance claims, posted checks, prepared daily bank deposits, and completed monthly reconciliation

• Credentialed the doctor with hospitals and insurance companies and kept records for DEA, DPS, and CME.

• Managed the Referral Roster for patients needing specialist referrals South Texas Oncology & Hematology San Antonio, Texas 3/06 – 9/08 POS Front Office Manager

Worked for Dr. Scott Ulmer at the Northeast Office and handled all data entry that included hospital charges, fee tickets, referrals, and payment posting.

• Itemized patient prescription audits and month-end allocation audit of medications

• Obtained referrals for office visits, chemotherapy treatments, and medications

• Audited patients’ charts for proper documentation on the administration of IV medications and insurance referrals

• Set up counseling appointments with patients to facilitate financial assistance for uncovered payments

Diabetes & Glandular Clinic and Research San Antonio, Texas 2/00 – 11/05 Executive Assistant/Assistant Office Manager

Managed daily clinic functions that included front desk check-in procedures to clinic staffing/laboratory services as well as scheduling of patient appointments in a multi-physician office

• Functioned as a staff advocate for the clinic on staffing issues and medication shortages

• Conducted pre-employment interviews for HR for all clinical/laboratory positions

• Handled all credentialing for 8 physicians, 4 nurse practitioners, and 3 dieticians

• Managed records for CME hours along with DEA, DPS and medical licenses for all physicians and nurse practitioners

EDUCATION & CERTIFICATIONS

Roosevelt High School, San Antonio, Texas Graduated 1985 Attended The University of Texas at San Antonio (1986-1989) Completed 18 hours PROFESSIONAL DEVELOPMENT

• KRONOS Time Management

• Hiring Manager

• Human Resource Management/Employment Law

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