Tasfia Tabassum

Tel: (***) *** - **** <> ados1f@r.postjobfree.com

Professional Summary

Dynamic, result-oriented Senior Business Analyst/Business System Analyst with experience in all aspects of Software Development Life Cycle (SDLC) including planning, analysis, design, development, testing and production release. Experience in various domains including health banking, insurance, and government service industries. Extensive experience in working with Agile-Scrum and Waterfall development methodologies. Excellent time management, prioritization, and communication skills with the End- Users/Client, Product Owner, Subject Matter Experts, Testers, and Development Team in developing and maintaining any complex Applications/Systems. Strong skills in Functional Testing, Regression Testing, System Testing and UAT Testing. Outstanding communication skills and relationship building with strong inter-personal and conflict resolving skills.

Education

Bachelor of Business Administration, Institute of Business Administration, Jahangirnagar University (IBA-JU) Technical Skills

Documentation BRS, FRS, SRS, Use Case documentation, Product Backlog, User Story Test Plans, Test Cases, Traceability Matrix, Test Summary Report, Risk Analysis, Gap Analysis

Methodologies Agile – SCRUM, Waterfall model

Business Modeling Tools/

Requirement Management Tools

MS Visio, SharePoint

Databases SQL Server, SQL, Oracle

CM Tools Git, Github

Programming Languages SQL, JAVA

Professional Experiences

Unisys Corporation, Washington, DC 05/2019-Present Sr. Business Analyst/Consultant

Work with the Product Owner and users to determine the operational objectives of business needs and elicit requirements.

Analyze complex business processes into clear and actionable User Stories with thorough acceptance criteria.

Partner with business stakeholders and Product Management to understand priorities, requirements, challenges, and goals.

Work closely with the Product Owner to evaluate features, write effective User Stories, and define detailed acceptance criteria.

Assist in post-production validation.

Manage the product backlog and define scope with development team using JIRA.

Assist with User Acceptance Testing (UAT), developing and maintaining quality procedures, and ensuring that appropriate documentations are in place.

Serve as the liaison to facilitate communication between the client & technical teams.

Translate the client's business needs into technical requirements document.

Provide product support, track critical issues, perform root cause analysis, and work with technical resources and business users to resolve issues.

Translates conceptual User Requirements into Functional Requirements in a clear manner that is comprehensible to developers and tester.

Work closely with developers and testers to prioritize any bugs that are found through the QA and UAT process.

Analyze and identify problems, research alternatives, create presentations, test to confirm, and implement solutions for defined business processes.

Assist the Product Owner with user story prioritization before the sprint planning meeting.

Perform demos for the stakeholders of new functionality that was created in the current sprint.

Provide guidance to Project Managers, Product Owners, Development Team and Subject Matter Experts to resolve outstanding issues and action items in the review meeting.

Conduct sprint planning based on new and backlogged requirements. Wells Fargo Home Mortgage, Chantilly, VA 01/2017-05/2019 Business System Analyst

Analyzed and verified requirements for completeness, consistency, comprehensibility, and feasibility.

Gathered and documented business requirements for resolving issues, enhancements, and projects.

Analyzed business strategy and user needs, documented business processes, and translated business objectives into proper system requirement specifications.

Participated and conducted JAD sessions for requirement gathering.

Worked with testing team to assist in developing Test Plans and Test Scenarios.

Used SharePoint to ensure all team members have easy access to all created documents.

Elicited information from end-users and senior management to display requirements in a format that allowed for easy review, approval, and implementation.

Arrange ICCB-Change Control Board meeting to review defects.

Documented Business Scripts after understanding the system thoroughly and translating them to the developers to help incorporate the current system features into the future system.

Created and verified user stories and use case specifications with activity and state diagrams.

Worked closely with the QA team and Developers to clarify and understand functionality, resolve issues and provide feedback to identify defects.

Participated in the team meetings to discuss issues flagged by the Quality Assurance (QA) Testing Team and provided appropriate feedback from the requirements perspective.

Wrote SQL queries to extract data from the database for Backend Testing. World Bank, Washington, DC 08/2015- 01/2017

Requirement Analyst

Prepared Traceability Matrix for mapping the Requirements with the Test Cases.

Analyzed requirements to validate the quality of the requirement.

Performed Backend Testing by extensively using SQL queries to verify the integrity of the database.

Participated in weekly meetings with the management team and walkthroughs.

Coordinated software defect tracking efforts to ensure satisfactory defect resolution.

Developed and maintained project timelines with necessary project objectives documented.

Created Test Cases, performed execution of Test Cases manually to verify the expected results, and recorded results of Test Cases using JIRA.

Developed & executed Test Scenarios for User Acceptance Testing.

Interacted with the QA Managers for regular updates of the project.

Tracked outstanding defect reports and documented resolution after successful testing.

Worked closely with Software Developers to isolate, track, and troubleshoot defects.

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