Sales Producer Customer Service

David Park

ISSAQUAH, WA 703-***-**** DAVI ****@*****.*** BUSINESS DEVELOPMENT

Sales & Marketing Strategies

Strong Customer Service Foundation

Energetic and Positive Attitude

Consultative, Solution-Based Sales

CORE COM PET EN CI ES

Attentive & Responsive, Customer Focused

Prospecting, Cold Calling & Appointment Setting

Developing Relationships, Partnerships & Alliances

Mobile CRM Applications and MS Office Suite

JUNIPER CAPITAL ISSAQUAH, WA 2018 - 2021

VP Business Development

Built business through business development activities to increase reoccurring production, including: maintenance of a client database, and client and customer calling/monitoring efforts in support of sales. Contacted prospective clients to develop and maintain referral sources, and meets with prospective clients at outside locations. Made in-person calls on bankers, real estate agents, commercial mortgage brokers, financial advisors and other potential referral sources to develop borrower leads. Obtained all information deemed necessary to process loan requests in a timely manner, including but not limited to borrower financial information, appraisals/BOVs, leases, etc. Worked with underwriting team to prepare effective loan proposals. Provided customers with a superior level of customer service - quickly and accurately answers all customer inquiries in a professional manner. Provided assistance to applicants and solves all problems that may arise between application and closings. Stayed informed of developing trends in the commercial mortgage industry. Attended scheduled meetings and industry relevant networking events as a representative of Juniper Capital. NORDSTR OM BELLEVUE, WA 2010 - 2018

Senior Account Executive

Built business from the ground up through prospecting, customer service and account management. Establishes relationships through cold calling, appointment setting, consultative selling and consistent follow up. Serves as a trusted adviser, selling custom solutions to CEO, CFO, COO, CTO, Celebrities, Politicians, and host of high value professionals. Attends to customer needs, offers product education, presents custom solutions, and provides outstanding ‘red carpet’ service, resulting in a repeat and/or referral based business. Presents solutions in-person and via mobile applications to global executives using Facetime. Strong knowledge of advanced CRM solutions.

Top 1% of All Sales Executives at Nordstrom Yearly out of 70,000~ Employees

Achieves “Top Seller/Million Dollar Club” award annually for surpassing sales quota

Annual Recipient of a Pacesetter/President Club Recipient Award

3 time “Customer Service All-Star” award for exemplary customer relations

Dramatically increased repeat and referral based business

Selected by management team to lead strategic sales meetings for various company properties

Recognized organization-wide for securing a large international sale over Facetime NEI M AN MAR CUS MCLE AN, VA 2006 - 2010

Account Executive

Built business from origin. Functioned as a trusted advisor and product expert. Identified opportunities then presented the appropriate solutions including cross-selling and up-selling relevant offerings to enterprise and small/midmarket professionals. Managed complete sales cycle from direct prospecting, to appointment setting, to fulfillment. Sold solutions in-person and via mobile applications and technologies. Formed alliances at the executive level to ensure the best in class product offerings to clients. Worked with teammates to achieve company goals and facilitate smooth internal implementations.

Achieved “Anniversary” and “Recognition” honors for reaching aggressive annual sales quota

Promoted to manage the top 50 key accounts/clients due to consistently high annual sales performance

Served as primary contact for strategic global partners; led internal sales team on all associated deals Award winning, energetic Sales Professional with a 20+ year success record driving revenue and surpassing client expectations. Performance driven with demonstrated success in achieving personal and corporate sales goals. Cultivate strong loyal relationships with clients and understand the client’s objectives before developing/presenting the appropriate solutions. An independent self-starter with a solid history of utilizing out-of-the-box approaches adapting to new business environments.

NORDSTR OM MCLE AN, VA 2001 - 2005

Account Executive

Built business from scratch through prospecting, networking, lead follow up, and client relations. Earned new clients business by prospecting, building trust, and superior customer service. Gained advanced knowledge of the product, industry, and trends to be an expert. Worked as an individual sales producer while collaborating as an active team member focused on reaching company objectives

Attained “Million Dollar Club” for hitting $1.2M in annual sales

Achieved “Platinum Pacesetter” for top sales performance all four years

Received “Customer Service All Star” awarded for top-notch customer service and relations

Provided outstanding customer service with 85% of sales generated from repeat or referable based business EDUCATION

Bachelor of Science in Psychology — George Mason University, Fairfax, Virginia

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