Eleni Dallas-Demiris

Clifton NJ

Mobile: 973-***-****

E-Mail: ados0i@r.postjobfree.com

Profile

Business professional offering organizational, administrative and communications skills together with the ability to offer customer service, sales support management & marketing coordination, administrative and executive assistant support, pricing analysis and staff supervision. Ability to follow through and meet deadlines. Experience with Microsoft Office Suite. Fluent in Greek.

Professional Experience

Hamburg Sud, a Maersk Co. -- Morristown, NJ 2016 –2020 Pricing Analyst

• Quoted, analyzed and managed pricing, bids of container cargo, OOG from the US to Australia/New Zealand, Africa, South America and North Europe trades

• Managed and updated pricing for existing customers

• Analyzed Piers stats to maximize both financial and volume results as budgeted by management

• Developed pricing strategy to handle quote requests for global key account customers

• Liaised with Regional Management, Sales and Sales Support and Trade Management

• Evaluated service contracts performance

• Worked with Product teams to identify market trends, rates and change FMC regulations

• Ran customer’s lifting reports to evaluate booking performance UASC – Cranford, New Jersey 2013 –2015

Commercial Sales Support Manager

• Supported the Sales Director and Sales Executives with day-to-day management of assigned customers (provided rates, qualified customers, traced bookings, assisted with demurrage/detention issues, etc.)

• Managed daily calendar, arranged domestic and overseas travel, coordinated business luncheons/ events

• Prepared memos, correspondence, excel spreadsheets, presentations, internet-research, etc.

• Set-up teleconferences and web-ex meetings, as well as face to face meetings

• Assisted with various trouble-shooting issues and finding quick resolutions

• Coordinated and maintained weekly attendance and annual vacation records for a department of 18 employees

• Generated customer forecast and allocation reports

• Processed monthly expense reports for the Director and the Sales Executives

• Focused on VIP accounts inquiries/requests and ensured they were addressed in a timely manner

• Liaised amongst all impacted departments to ensure proper communications and reporting practices P&O Nedlloyd / Maersk Line Inc. (P&O was acquired by MAERSK) – Madison, New Jersey 1999 – 2013 Executive Administrative Assistant /Sales Support Specialist

• Executed all professional tasks for a Senior Vice President and two Vice Presidents

• Managed daily administrative tasks for a department with over 22 employees

• Scheduled travel arrangements both domestic and overseas

• Handled daily complex issues such as mis-rated bills, global container tracking, maintained and created new service contracts, qualified and provided quotes to the customers

• Supported Sales Executives with day-to-day management of assigned customers

• Assisted with mitigations of demurrage and detention over-seas and in the USA

• Processed expense reports and handled personal requests such as visa renewals for traveling overseas

• Ensured timely and accurate updates of crucial Sales Support Systems

• Monitored customer performance reports to evaluate year to date volume and identify potential new business Education

TAYLOR BUSINESS INSTITUTE – Paramus, New Jersey

Business /Administrative

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