NICHOL SLOAN
*************@*****.*** 209-***-**** Sacramento, CA 94203
Summary
Results-driven [Job Title] bringing demonstrated record of progressive market share growth and sales
accomplishment. Proactive manager and strategic problem-solver with record of achieving challenging
profit goals while consistently acquiring new customers and expanding operations. Tenacious in pursuing
new revenue streams and sales opportunities.
Skills
Supervision and training
Sales team development
Policy/program development
Cross-functional team management
Performance improvements
Salary structure/compensation analysis
Calm under pressure
Sales planning and implementation
Customer experiences
Customer relationship management
Leadership and team building
Team oversight
Compensation/benefits administration
Employee scheduling
Budgeting and cost control strategies
Vendor relationships
Experience
Blaze Pizza Tracy, CA Delivered exceptional client experiences through hands-on
General Manager leadership of associates and managers.
02/2015 - 07/2018
Designed sales and service strategies to improve revenue
and retention.
Managed shrink processes and inventory levels for
corrective action planning to save costs.
Complied with company policies and government
regulations to prevent and detect rule violations and protect
organization from fines and lawsuits.
Developed employee handbook, detailed job descriptions
and workflow plans to formalize operational systems and
procedures.
Directed safety operations and maintained clean work
environment to adhere to FDA and OSHA requirements.
Maximized time and manpower by consolidating data,
payroll and accounting programs into centralized system.
Tracked monthly sales to generate reports for business
development planning.
Pieology Pizzeria Fairfield, CA Established clear performance goals and metrics for
General Manager revenue, P&L, customer service and customer retention.
03/2012 - 01/2015 Delivered exceptional client experiences through hands-on
leadership of associates and managers.
Designed sales and service strategies to improve revenue
and retention.
Managed shrink processes and inventory levels for
corrective action planning to save costs.