Supervisor Assistant Medical Billing

Carol Shippen *** Pig Lane Grindstone,PA ***** email: *********@*****.*** - cell: 206-***-****

PROFILE SUMMARY

Outpatient Substance Abuse - BH/ Drug and Alcohol. Nursing Supervisor Assistant/ IT Liaison. New Hire and workflow process trainer. Create/Implement Procedures. Automate reports and streamlined processes. Inventory control balancing/ Auditing. Participant in Performance and Quality Improvements. Intakes. Proficient in MS software and various proprietary software applications.

WORK EXPERIENCE

Per Diem Consultant - DuVall Hill Company - Perryopolis,PA. March 2011 - Present

Assist in: developing workflow processes,planning, streamlining, or re-organization of business or company, developing materials to fit individual or company needs. Under DHC Assist my responsibilities include: Caregiver part-time for a homebound COPD client that was a candidate for a double lung transplant. Caregiver full -time for a homebound Hospice client with diabetes, congestive heart failure and chronic kidney failure. Companion care for clients with hip replacement, an expressive aphasia.

Licensed Practical Nurse AMHA -

Philadelphia,PA July 2018 - Present

As a weekend Nurse,dispensed Methadone to clients. Check all orders for accuracy. Ensure all supplies are ordered and restocked. Run end of day reports keeping strict counts of Methadone used and on hand. Assist Physician with annual physicals. Administer and chart PPD and results. Perform any and all additional daily responsibilities that Senior Nurse assigns.

Licensed Practical Nurse NHS Philadelphia & Uniontown, PA December 2011- January 2018

Safely dispensed Methadone to clients per protocol after assessing for impairment. Refer clients to Physicians, Counselors and other Departments based on assessments and Doctor's orders.Collect sputum and urine specimens for processing, perform breathalyzer testing per Doctor's orders. Analyze results and consult with Nursing Supervisor/Physician.

My Additional Responsibilities Include:

Medical Unit - Triage clients. Assess clients for admission. Performed PPD testing, blood draws and EKG’s on symptomatic clients. Ensured that all medications and medical treatments are provided as ordered by Physicians. Order supplies. Scheduling . Audit Charts. Provide first aid and emergency services, as required.

Nursing Supervisor Assistant - Create/Development workflow processes. Train New Hires and Nursing staff on software and procedures. Prepare for State Audit. Develop training procedures and tools. Perform client Orientations. Troubleshooting hardware and software issues.

Psychology Department - Assisting Psychiatrists by triaging and scheduling appointments. Utilize time management tools to ensure appointments are scheduled, track missed appointments. Ensure medications orders on processed. Address all clients concerns and are effectively and accurately communicated to Psychiatrists. Coordinate care with Counselors and Clinical Supervisors. Audit Charts.

Caregiver Pool - Performed ADLs,ROM exercises and Medication Prompts and Reminders for Home Based Clients.

Licensed Practical Nurse Pinnacle Treatment Centers - Pittsburgh, PA May 2013 - May 2015

In a fast paced environment :Prepare medications for administration within State and Federal Regulations. Conduct daily inventories of all medication. Administer and interpret Mantoux tuberculosis tests. Assist physician as directed, ensuring medical orders are executed. Obtain medical histories. Maintain all medical records for: individual charts, daily medication charts, dosage records, nurses notes, Doctor's orders and other documentation as required. Assisted with chart audits. Ran Quality Control Reports. Trained new hires. Created automated index for Nursing Supervisor to review charts quarterly.

Administrative Assistant Kelly Services- Pittsburgh, PA May 2011- December 2011

Using Microsoft Word and Excel along with proprietary software maintained Stable and Mature Premium Waiver, Short Term Disability and Long Term Disability files for CIGNA Group Claims Service Center. Verification of 1099 Tax Identification and Beneficiary life change status.

Cash Application Specialist HealthServices NW Renton, WA March 2008 - April 2011

Responsible for medical billing and problem resolution for three hospital facilities. Adhered to regulated Washington state guidelines for Medicaid Claims. Performed manual and electronic adjustments/refunds/ and batch balancing. Resolved carrier issue problems Provided customer service for members, providers, physicians, benefits offices and/or sales.

EDUCATION

Diploma in Phlebotomy - June 2013

National Career School-Lemont Furnace, PA

Diploma in Nursing and IV Certification - January 2013

Pennsylvania Institute of Health and Technology-Mount Braddock, PA

B.A - Self Designed In Communications with Concentration in Business Law

Seton Hill University-Greensburg, PA

CPR Certification -AED/CPR Children to Adults - Current

References and Clearances Available upon Request.

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