MANDEEPKAUR

*** ******** ******, ********, ** L*Z OE1, +1-647-***-****

adorlv@r.postjobfree.com

PROFESSIONAL SUMMARY

Passionate and knowledgeable Office Administrator with vast experience providing administrative and management skills in office settings. Accustomed to addressing the changing needs of an office and supporting colleagues and superiors with excellent assistance skills.

SKILLS

Excellent interpersonal, communication and organizational skills;

Highly organized and detailed focused, Expertise in Microsoft Office (Word, Excel, PowerPoint, E-mail);

Demonstrated competencies in planning, time management, ability to determine the priorities of duties and tasks and to be self-directed in their completion;

Excellent typing with speed of 45 wpm

Profoundly skilled in customer relation;

Goal-oriented, internalize organizational goals and apply best practices to assist in attaining those;

WORK HISTORY

JUNE 2016 – MARCH 2017

CUSTOMER SERVICE Gray Matters English Academy IN

Interact with customers to provide and process information in response to inquiries, concerns and requests about services offered;

Direct requests and unresolved issues to the designated resource;

Keep records of customers interactions and transactions;

Prepare and distribute customer activity reports;

Provide feedback on the efficiency of the customer service process;

Communicate and coordinate with internal departments;

JANUARY 2018 – FEBRUARY 2019

RECEPTIONIST Greenway Retirement Village Brampton, ON

Answer all incoming calls, and respond to caller’s inquiries in a positive, professional manner;

Redirect calls as appropriate and take clear, concise messages when required;

Greet, assist and direct all visitors;

Pick up and sort internal mail;

Prepare packages and arrange courier pick up;

Arrange meeting room schedule and bookings;

Update phone and distribution lists;

Maintain a clean, safe, fully stocked and well-organized reception area;

Uphold and promote the organization’s values and philosophy relating particularly to ethics, morality and integrity as set out in Revera’s Code of Conduct

MARCH 2019 – FEBRUARY 2021

RECEPTIONIST Extendicare Halton Hills Georgetown, ON

Accounts payable and receivable processing as well collection;

Processing resident census;

Maintain records as required and performs clerical work as assigned following Extendicare policies and procedures, maintain current, orderly filling system;

Establish policies and procedures regarding quality assurance, fire, safety and environmental and infection control;

MARCH 2021 – AUGUST 2021

LEARNING COORDINATOR Amazon Logistics Brampton, ON

Mapping out training plans and schedules;

Designing and developing training programs;

Choosing appropriate training methods per case like virtual, simulated, mentoring, on the job training etc;

Coordinating with Human Resource and Management to identify training requirements for training new and existing employees;

EDUCATION

2016 High School Diploma:

International Public School, Kurali, IN

2017 GED: Evergreen College, Brampton, ON

Coursework in Personal Support Worker

2018 GED: Sunview College, Brampton, ON

Coursework in Office Administration Professional

2021GED: Canada College, Montreal, QC

Coursework in Business Administration and Commerce

CERTIFICATIONS

Ontario's Food Handler Training Certificate, Expiring in March 2023

Certified in CPR and First Aid by Canadian Red Cross

AVAILABILITY

Full Time

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