Divya Das Contact Number: 00-965-********; Email:

adorl4@r.postjobfree.com

Business Administrations Professional

Human Resources Management

Customer Service Expert

- 1 -

Education

Masters of Business Administration in Marketing and Management, Mumbai University Bachelor of Business Administration in Marketing and Management, Mumbai University Training Courses

Secretarial Course from Kuwait University – Khaldiya Computer Skills

MS DOS, Word Process, Windows, MS Word, MS Excel

Others

Possess excellent knowledge of all routine office works and equipments Personal Profile

Date of Birth 5 March 1976

Sex Female

Marital Status Single

Nationality Indian

Languages known English, Arabic (speak only), Hindi Interests Traveling, Music, Crafts, Teaching etc.

Residency Transferable

Divya Das Contact Number: 00-965-********; Email:

adorl4@r.postjobfree.com

Business Administrations Professional

Human Resources Management

Customer Service Expert

- 2 -

Work Experience

Jul 2019 to Present

Apr 2015 to Jul 2019

Jun 2006 to Sep 2014

Sep 2005 to May 2006

PRIVATE COMPANIES

Title: Temporary Teaching / Admin jobs

KOC Ahmadi Hospital, Kuwait (Company Project)

Title: HR SUPERVISOR (NURSING DIVISION)

Duties

Liaising between different departments also performing a range of other clerical functions.

Supervising staffs, duty roster, Absenteeism, sick offs etc.

Coordinating with the Company and KOC Hospital personnel regarding staff issues.

Preparing Travel schedules, Leave planners and Emergency leave schedules.

Preparing Time sheet and payroll on monthly basis.

Call in staffs’ overtime and prepare the overtime schedules accordingly.

Maintain an updated record of Staff detsiks.

Royale Hayat Hospital, Kuwait

Title: ADMISSIONS/CUSTOMER SERVICE PERSONNEL

MEDICAL RECORDS DEPARTMENT

Duties

Maintaining Admissions records in the Track Care System

Offering assistance to patients and visitors over the phone and in person

Liaising between different departments also performing a range of other clerical functions.

Kuwait Reconstruction House

Title: ADMINISTRATION ASSISTANT, LOGISTICS DEPARTMENT Duties

Assisting with issuing of Licenses

Updating residencies for Sponsored Employees

Divya Das Contact Number: 00-965-********; Email:

adorl4@r.postjobfree.com

Business Administrations Professional

Human Resources Management

Customer Service Expert

- 3 -

Divya Das

66642075

2001 – 2005

1999 – 2001

Preparing residency, Civil Id packages for Sponsored employees

Attending calls, updating schedules and meetings

Coordinating with the camp staffs over the phone

Preparing reports of the employees for overview by the end of the month.

Armed Forces Hospital

6th RR under contract for Al-Nisf Cont. Co., Shuwaikh Title: SECRETARY CUM COMPUTER OPERATOR

Duties:

Print and distribute Work Orders for different departments

Maintain the daily and monthly job done records

Act to the Staff complaints and report to the senior officials if required

Attend to the respective intercom telephone complaints and other Hospital requirements and report to the concerned departments

Maintain the files

Fix meetings, reconfirm them and ensure the presence of the personnel at the fixed time and place. Confirm reasons for absence of personnel.

Update a detailed monthly record of the meetings, personnel involved, meeting topics and the monthly job done reports of the different departments and submit the reports to the chief in charge and get it signed and filed accordingly

Express Catering Co., Al-Rai

Title: SECRETARY CUM DATA ENTRY OPERATOR

Duties

Attend phone calls

Book orders and record it in the computer data

Update the attendance record of inside and outside catering staffs

Collect sick leave applications and record the same

Maintain the letters and faxes in and out

Prepare salary, overtime and bonus records

List the pantry requirements

Deal with staff complaints and report to the officials if required

Contact this candidate