Assurance Analyst Lotus Notes

FREDERICK J. FREIER

***************@*****.***

PROFILE

Contact 860-***-****

• Possess over twenty years experience in Software Quality Assurance, ranging from IBM mainframe to Web and Client Server platforms, communications and LANs.

• Proven ability to manage projects, technical/network support, operations and quality assurance.

• Worked within an integrated project and development/ maintenance test teams including offshore.

CAREER JOURNAL

DIRECTV, El Segundo, California 04/13 – 09/14 (Prosum contract)

Project Test Coordinator, Software Quality Assurance

• Act as the primary SQA point of contact for Project Management

• Support Project Managers during project initiation through certification

• Monitor project timelines, support testing, environment readiness, and project/testing documentation, deliverables, risk assessment and mitigation.

• Identify and communicate project risk/issues to stakeholders.

• Ensure project tasks/testing activities are completed within timelines and provide SQA status reports

• Coordinate SQA meetings onshore/offshore with project team regarding defect resolution and ALM execution tracking.

SAFEWAY PHILTECH, Manila Philippines 06/11 – 08/12

Quality Assurance Manager Application Development

• Member of executive steering committee and resource management board

• Over see management of quality assurance teams

• Support resource allocation demands for quality testing deliverables for all offshore engagements

• Manage implementation of manual and automation testing activities (QTP) to streamline testing processes and timelines

• Work with onshore counter parts in project status, guidance and deliverables

SCANTRON CORPORATION, San Diego Ca. 09/10-11/10 (UST contract)

Quality Assurance Test Lead/Coordinator

• Coordinate multiple projects during SDLC and testing between client and offshore resources

• Provide WPSR, Scoping and deliverables for Scantron scholastic achievement products

• Manage testing efforts and documentation based on approved requirements and best practices

• Support validation of testing modules and address knowledge gaps between onshore/offshore

Environment

• SQL 2005

• Microsoft Excel

• TTP problem reporting

SAFEWAY CORPORATION, Pleasanton Ca. 08/09 – 06/10 (UST contract)

Software Quality Assurance Test Manager

• Manage testing POS projects for all phases in coordination with business and development groups

• Coordinate system development and testing between onshore and offshore IT groups

• Validate MC/VISA credit authorizations via Tandem > IBM POS in store processor.

• Assist in the creation of requirement documentation and business requests

• Create Major Test Plans to define and support all phases of testing and resource assignments

• Follow-up and provide project status to Safeway management regarding timelines and tracking

• Insure product integrity is inline with Safeway and industry standards

• Support SDLC processes ( RUP, AGILE, RAD )

Environment

• IBM 4690 POS processor

• Tandem Base 24

• SIMMS DB2

• MVS

HONDA MOTOR CORPORATION, Torrance Ca. 09/04 – 03/09 (contract)

Senior Quality Assurance Analyst - Lead

• Participate in SDLC requirements/code walk through for project and maintenance releases

• Review business documents for change request and user requirements

• Review product feature changes/additions for bundling per business requests

• Create, modify and implement testing strategies and test executions

• Identify, investigate, report and track defects to closure on Web and Backend systems.

• Perform functional, regression and user testing for automotive financial applications/interfaces

• Interact with outsourced development, management and business representatives during test cycles

• Follow up with management on defect tracking and timeline statistics for traceability

Environment

• Windows XP

• .Net GUI and Web applications

• Backend IBM 3270 TSO/ISPF

• Rational ClearCase

• Mercury Test Director / Quality Center

• SQL Query 2000/2005

ARGENT MORTGAGE INC., Irvine CA. 9/03 to 9/04 (contract)

Senior Quality Assurance Analyst

• Analyze mortgage software functional specifications and document ambiguities

• Create test coverage matrix and test cases from functional specification documents

• Perform functional testing on mortgage broker Empower UI running on windows IE 6.0

• Report and follow up on software defects using Mercury TestDirector reporting tool

Environment

• Windows 2000 XP, IE 6.0

• Legacy

• Mercury Test Director

XEROX El Segundo CA. 06/01 to 11/02 (contract)

Quality Assurance Tester

• Perform functional and user software testing for Xerox printer software releases

• Participated in unit testing process through user acceptance and product delivery

for Xerox Remote GUI printer software releases

• Verify product documentation, user requirements and verification of bug fixes during functional and regression testing phases

• Participate in creating test cases, procedures and training documentation

Environment

• Windows ( 98, 2000 ), MVS TSO/ISPF and Unix ( Sun, Solaris ) platforms

• Remedy problem tracking, Lotus notes

TRINAGY SOFTWARE INC., Torrance CA. 11/00 to 06/01

Senior Quality Assurance Analyst

• Performed business application and functional software testing for system performance software

• Tested Web based capacity management suites ( Gray box, black box)

• Participate in project planning, scheduling, test plans and test procedures

• Develop test scripts from business requirements and program specifications

• Report defects found during test cycles and retest fixed programs

Environment

• Three tier system environment

• Windows ( 95, 98, 2000, NT 4.0 ) and Unix ( Sun, HP, NT, ) platforms

• Client Server, SQL database

• Rational ClearCase and ClearQuest problem tracking, Netscape SuiteSpot, Lotus Notes, Access

CONTINUUS SOFTWARE INC., Irvine CA. 12/99 to 11/00

Senior Quality Assurance Analyst

• Performed functional software testing for Change Management software products

• Tested Client Server, Web based change request management suites

• Participate in project planning, scheduling, test plans and test procedures

• Interact with developers during problem determination and test cycles

Environment

• Windows ( 95, 98, NT 4.0 ) and Unix ( Sun, HP, SGI, IBM ) platforms

• WinRunner automated test tool exposure, Visual Basic scripts, Lotus Notes, Office97

VANGUARD INTEGRITY PROFESSIONALS, Orange CA. 10/98 to 12/99

Senior Quality Assurance Analyst

• Performed functional software testing for various Mainframe and Client Server products

• Document and establish test strategies, procedures and follow-up problem determination

• Certify user documentation updates and provide backup to Tech Support

Environment

• MVS TSO/ISPF QS/390 WIN98, NT and Unix platforms

• WinRunner automated test tool exposure

PARAMOUNT PICTURES, Hollywood, CA. 03/98 to 10/98 (contract)

Quality Assurance Test Analyst

• Performed Y2K software testing for Client Server and Mainframe applications

• Provide testing strategy and test plan support and execution

• Document and follow through on problem determination and resolution

• Support users during testing and follow-up with applications supports staff

Environment

• Windows: Running Netscape, IE on Win95 and WINNT4.0 Lotus Notes

• QA-Run automated test tool

CITICORP DEVELOPMENT CENTER, Los Angeles, CA. 11/96 to 2/98 (contract)

Quality Assurance Software Release Coordinator

• Coordinate QA testing of software releases between project management and

QA test group including integration and problem tracking

• Provide documentation support and packaging of software releases to related

development teams within ISO9000 standards

Environment

• Unix / Solaris 2.5.1 server

• Client software on Windows platform using Microsoft and Netscape browsers

QUOTRON SYSTEMS, Los Angeles, CA, 1/95 to 11/96 (contract)

System Support Engineer

• Supported network applications supplying stock market data to brokerage firms and managed networking software connectivity through CompuServe.

Environment

• Unix AIX LAN network

• IBM-COMPATIBLE PC support applications in Windows

GTE DATA SYSTEMS, Tampa, FL., 6/94 to 1/95 (contract)

Quality Assurance Analyst

• Performed system quality assurance software testing for GTE billing voucher system.

• Researched testing cycles and recommended improvements to enhance QA procedure

Environment

• IBM mainframe, MVS/TSO/ISPF support applications

• TPNS test facility

• IBM PC LAN BASE, MS 3.1 Windows, SQL, CICS applications

QUOTRON SYSTEMS, Los Angeles CA., 9/93 to 5/94 (contract)

Quality Assurance Analyst

• Performed systems quality assurance software testing for stock market data development applications

• Analyzed and, performed systems debugging and reporting on UNIX

Environment

• UNIX/AIX 3.2.4 running on IBM RS/6000 and associated LAN network using Windows

THE PACIFIC STOCK EXCHANGE, Los Angeles CA. 8/89/to 1/93

Quality Assurance Analyst

• Performed project management tracking and reporting; enforced project control standards

and trained other operations support staff

• Analyzed, prepared and performed functional and certification testing

Environment

• IBM mainframe, associated hardware and communications devices

• MVS/JES2, TSO/ISPF support applications

FIRST INTERSTATE BANK SERVICES COMPANY, El Segundo, CA, 1/84 to 8/89

Systems test Support Specialist, Quality Assurance Group

• Analyzed and prepared Q/A strategies for individual projects

• Developed test plans and matrices from requirement and design specification documents

• Performed certification testing of ATM banking systems and application software

• Received "Incentive Bonus for Individual Achievement" in 1989

Environment: ACP/TPF with IBM/VM, CMS and MVS applications

• Maintained programs (source, object, and macro) code

• Provided interface for program implementation and change control

Environment: TANDEM with Applied Communications Inc. on Base24 System

• Provided the TANDEM development database administration function by maintaining

accurate profiles of software versions and configurations

EDUCATION

UCLA EXTENSION Los Angeles, California

Computer Science Courses (36 units including: Assembler Language, JCL,

Network Communications and VMS internals

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