Sales Executive Representative
Resume:
MANDY PROCTOR
****************@*****.***
PERSONAL DETAILS
Nationality:
South African
Residential Area:
Table View, Cape Town, South Africa
Languages:
English and Afrikaans
Drivers’ License:
Yes
Willing to Relocate:
Yes
EDUCATIONAL DETAILS
1987
Grade 12 National Senior Certificate, Paarl Girls High School, Western Cape, South Africa
Subjects:
English
Afrikaans
Biology
Afrikaans Letterkunde
Home Economics
Typing (45wpm)
COURSES COMPLETED
1999
Public Relations, Damelin School of Business, South Africa
1995
Putting The Customer First, Thomas International School, South Africa
COMPUTER SKILLS
Microsoft Excel
Microsoft Word
Internet
Syspro
REFERENCES
Will gladly furnish personal and professional references on request.
PROFESSIONAL SUMMARY
I am an accomplished, knowledgeable and versatile Sales Professional, offering extensive experience in providing exceptional service in the Retail and FMCG Industries. I leverage strong communication, interpersonal and leadership skills to effectively resolve problems and provide superior customer service. I am comfortable working in fast-paced, target-driven environments as part of a team or on an individual basis. I possess the ability to take initiative and manage time effectively. My diverse skill set also covers negotiation, planning and organising. I consider myself a dedicated and detail orientated individual, who always strives to deliver more than expected. I am known for building strong working relationships and I am committed to be a confident and respected member in my environment.
AREAS OF EXPERTISE
Sales
Cold calling
Product knowledge
Generating new business
Building client relationships
Dealing with client complaints and resolving issues
Assisting with staff training
Public relations
Customer service
Customer liaison
Marketing
Reception
CAREER HISTORY
August 2019-June 2020
Sales Field Representative, Oryx Desert Salt, South Africa
Responsibilities:
Extensive cold calling
Introducing new products to clients
Calling on the restaurant industry, built up own client base
Servicing existing clients
Attending weekly meetings
Travel
Reason for leaving: Retrenched
April 2018 to December 2018
Sales Representative, The Mousetrap, South Africa
Responsibilities:
Reach out to customers leads through cold calling
Servicing existing clients
Generating new business
Introducing new products to clients
Coordinate sales efforts with team members and other departments
Make sure all required paperwork is complete
Perform needs analysis of existing / potential clients to meet their needs
Customer service and problem solving
2015 to April 2016
Sales Executive (FMCG), Checkers Food Services, South Africa
Responsibilities:
Calling on existing clients
Educating clients on basket of 8000 products
Generating new business
Assisting client with credit application, business buying card
Completing 3 monthly contract pricing
Reviewing top customer targets and taking action on target shortfalls
Quoting clients on product range
Familiarizing clients with price lock deals
Attending weekly meetings
Forecasting weekly movements on sales
Dealing with telesales regarding client issues and deliveries
Customer service
July 2012 to March 2015
Sales Executive (Retail), Food Lover’s Market, South Africa
Responsibilities:
Managing the Fruit n' Veg stores and Caltex Fresh Stop locally
Develop and maintain relationships with each store
Investigate store problems and find solutions
Resolve complaints and order issues
Oversee product exchanges and returns
Planning weekly travel route and handing in sales report
Merchandising and rotating stock on a weekly basis (deli meats)
Arranging weekly promotions with stores
Up-selling of incoming products to the store
Attending weekly meetings and resolving client issues
Assisting with store openings and travel
August 2009 to June 2010
Sales Representative (FMCG), Liquor Island, South Africa
Responsibilities:
Overseeing a basket of (400) products
Servicing Hospitality and Commercial Industry (Hotels, Restaurants, Coffee Shops)
Generating new leads and securing new business
Managing appointment diary and following up on appointments
Managing daily invoicing and delivery route sheet for staff
Calling on existing clients and maintaining client relationships
Researching products for clients and assisting with client functions
Informing clients of price changes and weekly specials
Assisting with collection of outstanding money
March 2003 to January 2005
Sales Representative, Clipper Food & Beverage, South Africa
January 1999 to August 2000
Receptionist, Safcon Freight, South Africa
1994 to December 1998
Marketing Assistant, Psimark / Psitek, South Africa
1988 to 1991
Banking Duties, Trust Bank / First National Bank, South Africa
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