Robyn Gertze
Marital Status: Single Health: Excellent Languages: English & Afrikaans
Attributes & Skills:
• Computer literate & well versed in Microsoft Office.
• Strong Administrative & Customer Service Skills
• Work equally well individually as well as part of a team.
• Attention to detail.
• Excellent time management skills
• Always willing to learn new things & take on new challenges.
Education:
High School:
Mondale High School- Grade 12
Year: 2013
Subjects:
1. English
2. Afrikaans (distinction)
3. Mathematics
4. Life Sciences
5. Physical Science
6. Accounting
Tertiary Education:
College Of Cape Town
• National Certificate – Business Management N4
• National Certificate – Business Management N5
• National Certificate – Business Management N6
Years: 2014 – 2015
Experience:
Consumer Legal Assist
Administrative Clerk
August 2016-May 2018
Reference – Naema Fortune (Operations Manager)
Duties included;
- Drafting of legal documents.
- Liaising with Corresponding Attorneys.
- Calling clients and obtaining documentation and information from them required for Debt Review Court Applications.
- Liaising with Debt Counsellors and obtaining relevant legal documentation and information from them required for court Applications.
- Attending to queries from clients, credit providers and correspondent attorneys.
- Keeping clients up to date with their court applications and the outcomes thereof.
- General administration. Filing, updating workflow spreadsheets, sending documents to correspondents via couriers, etc.
National Debt Advisors
Legal Administrator
May 2018 - July 2021
Reference – Nasiera Abrahams (Department Manager)
Duties include;
- Drafting of legal documents.
- Compiling of documents for debt review court applications.
- Obtaining Case Numbers for Debt Review Court Applications via the National Consumer Tribunal Case Management System.
- Updating of all relevant systems such as Simplicity & NCR Debt Help System.
- Obtaining Court Orders on all court applications.
- Liaising with Debt Counsellors and Credit Providers to obtain the relevant documents and information required for court applications.
- Communicating with clients via telephone and email in order to keep them updated with their court application process and the outcome thereof & also in order to request relevant documents &information required for the court application.
- Attending to queries from clients, credit providers and correspondent attorneys.
- Conducting monthly internal audits to track which applications still have outcomes pending and ensuring all systems and workflow spreadsheets were updated accordingly.
Debtline
Legal Administrator
July 2021 - Present
Reference- Fallan White (Team Leader)
Duties include:
-Drafting of legal documents.
-Compiling of documents for debt review court applications.
-Ensuring the court applications go out to the correspondent attorneys via courier.
-Obtaining Case Numbers and serving same to the credit providers.
-Obtaining granted court orders on all debt review court applications.
-Liaising with Debt Counsellors and Credit Providers to obtain the relevant documents and information required for court applications.
-Communicating with clients via telephone and email in order to keep them updated with their court application process and the outcome thereof & also in order to request relevant documents &information required for the court application.
-Attending to queries from clients, credit providers and correspondent attorneys.