Jacqueline Ann Garris

adorbu@r.postjobfree.com

Current Address: **** ********** **. ****** *****, FL 33572 Phone: 610-***-****

OBJECTIVE: A challenging and rewarding position which will utilize my skills, abilities, experience, and education; while offering possibilities for professional development.

EDUCATION

The Pennsylvania State University, Smeal College of Business University Park, PA

Major: Business Management

Minors: International Business and Spanish Studied Abroad: Seville, Spain: Language and Cultural Program

SKILLS

Patient, caring and comfortable with all clients and coworkers

Intermediary Spanish speaking ability

Proficient in Microsoft Word, Excel, Access, Power Point, Internet Explorer, etcetera

Great communication skills from working with people in all of my previous careers

Extroverted team player focused on achieving goals constantly

EMPLOYMENT

Financial Advisor Intern/Producer, December 2006 to June 2007, Primerica/Citigroup, State College, PA

oPerform FNAs

oRecruit team members

oExecute presentations for new recruits and potential clients

oCertified Pennsylvania Mortgage License and Life, Accident, and Health Insurance License

Marketing and Sales Representative Promoted to Owner/President, June 2007-December 2010, JAG Inc., Federal Way, WA

oIn charge of the lead generation, direct marketing & sales for DirecTV and US Remodelers, subdivision for Home Depot

oManaged and trained 10-30 employees to hit client demand

oAnalyzed financial reports, and individual and office production

oCompleted payroll and scheduling

Licensed Relationship Banker Promoted to Business Specialist and Manager on Duty, December 2010-2016, JPMorgan Chase, WA and NJ

oResponsible for opening all new business and personal accounts and ensuring the right account with conveniences

oProspect for business opportunities in the branch, and retain and grow Premier Business customers

oAnswer client questions and help other bankers with business questions and opportunities

oPerform overrides, assist in scheduling, covering in other branches, running meetings, and training

oCompliance with FINRA, SEC, CTR, MIPL, NMLS, CRA, UAR and regular audits

oPassed all audits, internal and external for federal regulations using proper controls and operations

oObtained Series 6, 63 and life insurance licenses and promoted to Registered Representative for Chase Wealth Management

oProfile and interview clients and prospects to minimize risk and avoid illegal banking activities

oNotary

oATM and instant issue debit card custodian, auditing and performing maintenance

Personal Bank 2 Registered and Brokerage Associate, September 2016-August 2017, Wells Fargo and Wells Fargo Advisors, VA

oProactively contact customers by phone to follow up to ensure customer satisfaction, build relationships, and address any additional financial needs based on the customer’s financial priorities

oAssist customers with more complex needs such as personal financial reviews, lending services, small business needs, investments, and retirement

oOffer/negotiate terms and take applications for a dwelling secured transactions, other secured and unsecure loans and lines.

oExplained common investment concepts such as asset allocation, diversification, and retirement planning

oPartner with Specialists (Financial Advisors, Mortgage Bankers, payroll specialists, merchant services and Business Relationship Managers), to connect customers to experts who can help them with specialized financial needs

Licensed Relationship Manager, Lending and Investment Ambassador, 2017-2018, PNC Bank and PNC Investments, NJ

oCollaborate with Wealth Management, Lending Director, Director of Financial Advisors, and business Specialists

oWork with book of business of 450 affluent clients to manage their portfolio of banking, credit, and investment needs

oUtilize tools and techniques for cross-selling, understanding client needs and value selling

Personal Banker promoted to Investment Advisor Assistant, 2018-2021, SunTrust Bank/BB&T now Truist, MD/FL

oExecutional excellence in same responsibilities as previous banker roles; Awarded regional recognition in the first 6 months multiple times for perfect VOC scores while bringing in over 1.2MM in deposits and IA monthly

oObtained Series 7, 65 and SIE license while managing investments of book of business of 200 affluent clients

oPrepared multiple reports including for all clients performance quarterly while establishing new relationships and placing trades for profitability

EXPERIENCE

Trained and coached new employees

Volunteered for Pennsylvania Office of Attorney General and Baltimore County Animal Shelter

Integrated business laws and ethics to mediate between clients to resolve issues before taken to court

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