Logistics Supervisor Operations Manager
Resume:
Keith Greenlee
*****************@*****.***
EXPERIENCE
Hackbarth Delivery Services Memphis, TN
Operations Manager 2020-2021
Responsible for 31 IC drivers leaving depot/delivering routes/stops on time
Made sure all manifests were signed by customers/drivers with correct delivery time
Responsible for getting updated vehicle registration/insurance and DL from drivers
Responsible for line-haul drivers picking up daily loads of pharmaceuticals
Processed all pharmaceutical returns daily
Ran delivery routes when needed
Performed monthly safety audit of facility
Approved PTO of supervisors and associates
Performed inventory cycle counts of other accounts
Managed associates' daily duties and performance
Williams-Sonoma Olive Branch, MS
Seasonal Operations Manager 2019-2019
Managed a team and demonstrated excellent communication, inclusiveness, and collaboration skills
Provided leadership, direction, training, and guidance to associates
Lead by example and supported Williams-Sonoma Inc.'s Mission, Vision and Core Values
Managed the productivity, accuracy, and efficiency of the distribution staff
Met all required metrics and set new standards as the operation progressed
Drove continuous improvement and customer service
Developed plans and executed successfully to ensure KPI's (Key Performance Indicators) were met pertaining to safety, service, cost and inventory integrity
Worked independently to accomplish objectives and projects
Held self and others accountable in a fast-paced distribution/ manufacturing environment
Assisted distribution center with design implementation and project rollouts
Federal Express Memphis, TN
Handler/Warehouseman/Tug Driver 2017-2019
Maneuvered packages of any weight above 75Lbs.
Loaded containers on planes with appropriate equipment and/or with assistance from other people
Operated tug loaded with containers for pick up and drop off
Successfully completed all basic and recurring training
Communicated both timely and effectively, in a noisy Operations Environment
Completed tasks with minimal supervision
Contributed to a safe operational environment by complying with all FEDEX safety regulations
Consistently met deadlines and productivity standards and requirements
Performed successfully all tasks assigned by Supervisor or designee
XPO Logistics Olive Branch, MS
Operations Manager 2015-2019
Was responsible for the overall safety, quality, performance, and service commitments of the inbound and outbound distribution center operations to ensure customer commitments were met
Interacted with all levels throughout the organization including employees and outside vendors
Prepared and managed various reports ensuring all records/reports were completed on time and maintained appropriately
Worked closely with contract labor on-site agency representatives to ensure the needs of the operation were being met each day
Provided guidance to supervisors with respect to personnel, quality, and safety
Managed, trained, and developed facility managers and supervisors in hiring, training, planning, assigning, and directing work, appraising performance, rewarding, and coaching associates, addressing complaints, and removing obstacles
Managed cross-functional teams to identify, prioritize, plan and implement process improvement opportunities
Managed equipment and coordinated all maintenance needs with the maintenance team
Adhered to and enforced all safe work practices, ensuring the warehouse was compliant with OSHA and other appropriate standards
Demonstrated an understanding of XPO Supply Chain quality policy
Instrumental in new facilities Start-Ups, at various locations, in and out of state
Menlo Logistics Memphis, TN
Logistics Supervisor II 2005-2015
Supervised shipping operations, operations Leads and Associates
Managed performance evaluations and appraisals on employees
Hired, trained and mentored associates
Maintained a safe and positive work environment
Conflict resolution
Implemented and enforced new strategies and initiatives that exceeded the requirements of the customer expectations
Commuted to different sites for Start-Ups of new facilities
Menlo Logistics Memphis, TN Lead 1999-2005
Implemented UP transfers and no charge packers proforma invoices
Coordinated and supervised daily work procedures
Assigned daily duties and examined for exactness, neatness, productivity and conformance to policies and procedures
Conflict resolution
Trained and did troubleshooting
Managed quality assurance and associate development
Commuted to various sites for Start-Ups of new facilities
Instrumental in Start-Ups of HP/Tuggle RD., Nike Golf, New Era, and Coty accounts
OTHER EXPERIENCE
Experience in AS9100 and ISO environment
Able to communicate with all levels of an organization from hourly associates to senior management and customer contacts
Proven ability to multi-task, set and manage priorities based on customer requirements
Sit-down Forklift, Stand-up Forklift, Reach Truck, Order Picker
EDUCATION
Introduction to Beginning Spanish, Southwest Tennessee Community College, 2008
PowerPoint 2003-Basic, New Horizons, Certificate, 2007
Microsoft Excel, New Horizons, Certificate, 2007
Foundations in Management, Menlo Worldwide, Certificate 2006
Menlo Way for Supervisors, Certificate, 2001
Microsoft Office Applications, Messick Vo Tech, Certificate, 1999
Hamilton High School, Diploma, 1977
ADDITIONAL SKILLS & TRAINING
Proficient in Microsoft Office, WMS functions, RF Scanners, Warehouse management and database systems
Broad technical supply chain experience, including 35+ years in operations within the distribution logistics field
Six Sigma knowledge and experience
Successful leadership and excellent time management and attention to details
Contact this candidate