HUMAN RESOURCE CONSULTANT
Seeking a position in Corporate Training / Development î Recruitment Selection î Employee Retention î
Labor & Strategic Planning
Career history includes coordinating up to 450 employees through 4 shifts at a single manufacturing site. Serving as an HR generalist coordinating up to 350 personnel in seven operational/ sales sites in 2 states. I was recently in an organization of 850 sales and distribution personnel in 3 states and one territory.
Offers more than thirteen years of documented success creating strategic programs to effectively manage personnel, resources, and budgets across diverse environments. Reported directly to CEO, CFO. Effective communicator at all levels from strategic organizational development to grass roots training and performance level evaluations. Designs effective coaching and mentoring initiatives to empower and propel employees through career progression. Creates plans to maximize company growth and drive personnel satisfaction. Proficient in Chinese. Holds a Master of Business Administration in Management and a Master of Public Administration in Human Resources. Hands on experience includes 401k administration, compensation systems design, benefits analysis and development, and performance management. Familiar with building training programs at all levels to enhance efficiency and increase productivity.
Professional strengths include:
Succession Planning
Benefits Analysis
ISO 9000/9001,Green Belt
Compensation Planning
Change Management
Strategic HR Assessment
Organizational Development
EEO/Affirmative Action Plans
Community Action Plans
HR Administration
Security/Safety /OSHA
Policy/Procedural Compliance
Technical Skills: MS Office Suite, Kronos, PeopleSoft, Access
EXECUTIVE PERFORMANCE – OVERVIEW
Corporate Training/Development & Recruitment Selection:
Coordinated and led training/development programs for IT, operations, call center, and sales departments, which drove gross revenue and increased customer satisfaction levels 25%
Recruited key personnel within the initial six weeks of a job opening, facilitating an empowered, proactive team to drive company momentum and productivity
Employee Retention:
Improved recruitment and selection processes and issues resolution as well as claims, transfers, and promotional procedures, lowering annual staff turnover to below 15% in less than 2 years
Successfully managed an acquisition of a smaller company with 150 personnel into an existing organization with significant cultural differences, enabling a smooth transition and reorganization of the existing infrastructure with minimal loss of incorporated employees
Designed and deployed several employee retention programs, including monthly rewards, awareness training, and referral incentives for new hires, cultivating a positive, more productive environment
Executed a three-step procedure to resolve employee issues in a timely manner while ensuring compliance with union regulations
Labor/Strategic Planning:
Effectively analyzed project deadlines and created flexible, customized construction crew and installation schedules, reducing operational issues while providing backup methods for unexpected problems, which enhanced completion time and improved quality on completed projects
Recruited and staffed seven overseas offices including locating and hiring two subject matter experts in specialized locations
Implemented an effective applicant tracking and recruitment system to maintain a 40 sales locations’ organization.
CAREER CHRONOLOGY
Data Recognition Corporation; Jinko Solar, USA, JAX, HR bi-lingual Consultant 12/2017-current
HR Handbook and Policies, Systems, Assessment, Hands – on training, Implementation of procedures, and HR project completion.
THE PARTS HOUSE, JAX, HR and Benefits Manager 01/2015-9/2017
Benefits, Payroll, 401k administration, Training, Employee Relations, Site Visits,
Recruitment of key positions, maintained 100% retention record for those recruited through sound selection and retention policies
Trained new HR staff and implemented new payroll, health coverage plan design and liability insurance plans within the expanding company.
Trained site managers for over 40 locations within an 850 employee company spanning 3 states and Puerto Rico.
LOWES, Store 1842, JAX, Human Resources Mgr., 08/2012-07/2014
Recruitment, Community Relations, Discipline, Payroll, Employee Relations
AMFUEL, Magnolia, AR Human Resources and Safety Director 01/2007-08/2012
Coordinates and recruits for multiple specialized positions in a Aerospace parts manufacturing environment. Conducted manpower and matrix planning to utilize manpower analysis and matrix planning to establish specialized work crews and maximize efficiency. Directed Safety and environmental procedures to be compliant with both confined space and hazardous materials. Developed sub-contractor, and site management relations. Simultaneously directed and completed 15 projects on time and under budget dealing with both human resources and operations.
THE HOME DEPOT, Kissimmee, FL Human Resources Manager, Regional Trainer 2004-2006
Led recruiting efforts for non-exempt positions; posted internal openings, and managed leave and absence programs. Administered the Workers Compensation programs. Served as the employer and vendor liaison. Compiled and prepared statistical reports monthly, quarterly, and annually. Coordinated turnover, external hires/EEO, affirmative action, training/development, and diversity analysis functions.
Enhanced employee retention 10% over the previous year.
FDN COMMUNICATIONS, Orlando, FL Human Resources Director 2000-2004
Served as an HR generalist coordinating 550 employees in 7 operational and sales sites throughout 2 states. Managed manpower and recruitment strategies to ensure optimal performance and productivity. Implemented an ATS system to track and hire prospective candidates. Directed developmental and training initiatives. Monitored and adjusted health benefit programs, claims, and compensation plans. Implemented succession planning and security/safety initiatives. Aided in writing and implementing the emergency disaster preparedness plan. Led five reporting HR employees in payroll, sales recruiting, HR generalist functions, benefits, and training/development activities.
Reduced the cost of the health and ancillary benefit program for the company and personnel by 20% over a three year period.
U.S. Army, Retired
CREDENTIALS
Master of Business Administration in Management, Anna Maria College
Master of Public Administration in Human Resources, Central Michigan University
Bachelor of Science in Engineering/International Relations, US Military Academy
Member of the Central Florida Chapter, Society of HR Managers
Member of the Society of Human Resource Managers
SPHR, 2001