Orthodontic Assistant Equipment Technician
Resume:
Manuella De Carvalho
**C Virginia Avenue
Palmyra, VA 22963
(Cell) 571-***-****
**************@*****.***
EDUCATION
Radford University Radford, Virginia
Bachelor of Science Aug 2013 - May 2016
● Major: Biology
● Researcher
Presented research at Society for Integrative and Comparative Biology Annual Meeting 2016, Portland, OR
● Laboratory Teaching Assistant
Teach students proper microbiology laboratory technique
Prepare solutions and equipment before class time
● Member of Alpha Phi Omega, National Community Service Co-ed Fraternity
Over one hundred and fifty hours of community service Northern Virginia Community College Sterling, Virginia Aug 2012 - May 2013
EXPERIENCE
Stryker Richmond, VA
OnSite Specialist May 2021 - Current
● Stryker staff liaison for all quality control and supply matters between Stryker and hospital O.R. staff
● Prepare equipment for surgical procedures and assist with any troubleshooting Sentara Martha Jefferson Hospital Charlottesville, VA Laboratory Support Technician Feb 2020 - May 2021
● Inspect incoming specimens for accuracy and quality
● Answer phone calls from the floor to assist with add ons and urgent testing for patients
● Answer phone calls from doctor offices and patients and assist them
● Work with medical techs to manage the hardware and equipment used in the laboratory
● Maintain computer system records
● Assist with administrative tasks
Stryker INOVA Fairfax Hospital - Falls Church, VA
OnSite Specialist Jul 2018 - Feb 2020
● Evening Shift Lead
● Stryker staff liaison for all quality control and supply matters between Stryker and hospital O.R. staff
● Responsible for addressing and resolving issues as they arise
● Coordinate with the sterile processing department to ensure instruments are ready for procedures
● Provide update for all departments at the end of evening shift
● Developed a phone schedule to provide a smooth shift transition and implement cross training throughout the departments
● Help train surgical staff on Stryker Endoscopy equipment
● Certified Registered Central Service Technician (CRCST)
● Decontamination, inspection, and assembly of surgical instrumentation
● Troubleshoot and maintain Stryker equipment
● Prepare supplies and instrumentation needed for emergent and routine daily surgical caseload
● Assist newly hired O.R. staff on inventory locations
● Complete monthly case cart audits
Northern Virginia Orthodontics Brambleton, VA
Orthodontic Assistant Jul 2018 - Mar 2019
● Ensure a safe and comfortable patient environment
● Supply orthodontist with instruments during appointments
● Chart in detail what was done during each appointment
● Educate patients on dental care and maintenance of appliances
● Take panoramic x-rays
Morgan Orthodontics Lansdowne, VA
Orthodontic Assistant Nov 2017 - Jul 2018
● Certified in radiation safety and 3D x-rays
● Ensure safe and comfortable patient environment
● Supply orthodontist with instruments during appointments
● Ensure sterilization and hygiene of patient rooms and equipment
● Chart in detail what was done during each appointment
● Educate patients on dental care and maintenance of appliances
● Take panoramic and 3D x-rays
Sleep Services of Maryland Rockville, MD
Durable Medical Equipment Technician May 2016 - Nov 2017
● Do inventory and order equipment and supplies as needed
● Test and deliver equipment to patients
● Educate patients on use and maintenance of CPAP and BiPAP machines
● Responsible for contacting patients when they’re due for new equipment supplies Sunglass Hut Roanoke, VA
Sales Associate May 2013 - May 2016
● Greet customers and answer questions regarding product
● Provide outstanding customer service
● Operate cash register, manage financial transactions and balance drawers
● Achieve established weekly goals
Mimi’s Cafe Sterling, VA
Server/Trainer May 2011 - May 2013
● Provide elevated customer satisfaction by offering warm and friendly service
● Responsible for 5-7 tables simultaneously throughout each shift
● Market nightly specials to generate sales
● Demonstrate the ability to multitask in a fast pace environment
● Resolve customer complaints with high urgency
● Train new server staff on restaurant compliance and customer expectations
● Restock and clean restaurant at end of each shift Outback Steakhouse Sterling, VA
Server/Hostess Mar 2010 - May 2011
● Provide elevated customer satisfaction by offering warm and friendly service
● Answer phone calls regarding reservations and specials
● Demonstrate the ability to multitask in a fast pace environment
● Train and mentor new hosts at orientation
● Restock and clean restaurant at end of each shift SKILLS
● Over eleven years of customer service
● Learning agility, high level of energy, and proactive
● High attention to detail, effective at problem solving, and reliable
● Work well in teams as well as independently
LANGUAGES
● Portuguese - Fluent
● English - Fluent
● Spanish - Intermediate
REFERENCES
● References provided upon request
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