IVANDRO STRYDOM

PROFESSIONAL SUMMARY

Confident individual with commended ability to work with others to achieve set outcomes. Young yet mature school leaver with developed employ-ability skills and personal attributes that support the transition from education to Part-Time or Full-Time employment.

Leadership and communication skills developed and demonstrated through engagement with sport and strong morels in school. Key strengths include strong attention, Detail and willingness to learn and develop professionally.

WORK HISTORY

February 2021 - Current Abu Dhabi EDITION Hotel (OakRoom Steakhouse) - Waiter/Server, Abu Dhabi, Al Bateen Marina, Abu Dhabi

I as a server collaborate with Cooks,Chefs,Restaurant Managers & other foodservice staff to provide extraordinary Guest service. I maintain a positive reputation for the organization. In this capacity I was responsible for the following: October 2019 - February 2021 Abu Dhabi EDITION Hotel - Bellman/Concierge, Al Bateen Marina, Abu Dhabi

Experience in a Luxury Hotel setting.As part of lateral service it includes assisting guests with luggage, meeting and greeting guests upon arrival and departure. Provide assistance to front desk staff and Concierge, as well as providing lobby door coverage. In this capacity I was responsible for the following : Food and drinks orders must be taken from guests accurately and with the best of attitudes

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Engaging with guests in friendly manner to create personalized connections

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• Preparing checks that itemize and total meal costs and sales taxes To be dedicated to authenticity in design and gracious and personalized service

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strydomivandro999@gm

ail.com

+971-*********

Abu Dhabi, UAE

EDUCATION

High School Diploma

June 2020 - August 2020 Abu Dhabi EDITION Hotel - Security Guard

(Task force), Al Bateen Marina, Abu Dhabi

Maintains safe and secure environment for guests and employees by patrolling and monitoring premises and personnel.

In this capacity I was responsible for the following : February 2019 - September 2019 DZ's Car Wash - Car Wash Manager, Parkrand, Brakpan

In change of the location maintenance (Cleanliness of sites, equipment maintenance/repair & chemical care and quality of the wash service). Maintain accountability for the operations of the car washer (Deposits, Inventory, Cashier machine functionality & Discount codes).

In this capacity I was responsible for the following :

• Greeting arriving guests and retrieving their luggage.

• Escorting guests to their rooms, explaining the room facilities. Deliver luggage, messages, packages to the guests and to undertake various other requests in order to ensure their comfort.

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• Assisting with keeping lobby area clean and orderly. Ensure that luggage has been stored safely according to prescribed procedures.

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• Provide gracious, sophisticated and personalized service.

• Control traffic by directing drivers.

Secures premises and personnel by patrolling property; Monitoring surveillance equipment; Inspecting building, equipment and access points; permitting entry.

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• Obtains help by sounding alarms.

Maintain organization's stability and reputation by complying with legal requirements.

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Contributes to team effort by accomplishing related results as needed.

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Build a loyal customer base by establishing a trusting relationship based on integrity and fairness.

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Listen effectively to understand and communicate in a business-like manner to both customer and employees, all subjects matter.

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Present a warm,knowledgeable and professional image to customers.

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Handle customer complaints,employee conflicts and daily operational problems in an even-tempered, fair and consistent manner.

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June 2018 - January 2019 SpeakGeek - IT Administrator, Sunward Park, Boksburg

An IT Administrator, otherwise known as a system Administrator, is responsible for the upkeep, configuration, and reliable operation of client computer systems, services and data security systems. In most organizations, Administrators manage all services, network equipment and other related IT infrastructures.

In this capacity I was responsible for the following : March 2016 - April 2018 MeatMonger - Waiter/Server, Sunward Park, Boksburg

Waiters or Waitresses are responsible for taking orders and serving food & beverage to quests. I play an important role in guest satisfaction as I am also responsible for checking on guests to ensure that they are enjoying there meals and take action to correct any problems.

In this capacity I was responsible for the following : Learn to understand the performance business data and applies fairly to daily operations and decisions in effort to increase productivity.

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• Manage electronic equipment.

• Install network and computer systems.

Maintain, repair and upgrade the operating system including hardware and software.

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Monitor the performance of existing computer systems and IT infrastructures.

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• Provide excellent customer service.

• Always strive towards best guest satisfaction.

• Greet guests and present menus.

• Make suggestions based on their preference.

• Cooperate and communicate with all serving and kitchen staff. SKILLS

• Strong verbal communication.

• Emotional Intelligence.

Computer Literacy (Word &

Excel).

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• Time Management.

• Problem solving.

Computer Software and

Application Knowledge.

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Contact this candidate