ABOUT ME

Dedicated Administra ve

Assistant with experience in

customer rela ons and managing

challenges in busy office

environments. Proven ability to be

decisive and make good

judgments. Adept mul -tasker

who is self-mo vated. Able to

collaborate with team or work

independently. Commi ed to

mee ng deadlines.

LINKS

h ps://www.linkedin.com/in/moni

que-swart-a97038201/

LinkedIn:

h ps://www.facebook.com/moniq

ue.swart.3304

FaceBook:

SKILLS

SALES

CUSTOMER SATISFACTION

COMPUTER LITERATE

CUSTOMER SERVICE

CREATIVE PROBLEM SOLVING

APPOINTMENT SCHEDULING

ADMINISTRATIVE OPERATIONS

ENGLISH

EDUCATION

Durban

2019

Matric Equivelent.

JHB

2020

Microso Office Suite 20181

Customer Service

Google Apps

Communica ons

WORK EXPERIENCE

Durban

May 2019 - Feb 2020

• Recorded customers' orders and worked with team members to serve food and beverages in a mely manner.

• Ensured orders were correct and food quality was maintained before delivering to customers.

• Responsible for following opening and closing procedures, emptying trash, storing alcohol safely and polishing utensils.

• Graciously welcomed guests to the establishment and took orders for drinks while they perused the menu.

• Provided informa on to kitchen staff regarding customer allergies, dietary needs, and other special requirements.

• Mixed alcoholic and non-alcoholic drinks as ordered by the patrons and delivered beverages to tables or the bar efficiently and consistently without spilling.

Durban

Jan 2018 - Jan 2019

Holiday Posi on

• Staged game rooms a er each event.

• Greeted customers and provided support.

• Maintained cleanliness of the offices.

• Built unique decor pieces for the rooms.

• Provided any other assistance required.

Durban

Mar 2017 - Jan 2019

• Prepared dough for making bread, rolls, cookies, cupcakes, croissants, pie crusts, etc.

• Paid close a en on to customers' concerns and addressed their queries and achieved an excep onal level of customer service.

• Prepared raw ingredients for cooking recipes according to company direc ons.

• Arranged a rac ve dessert trays for catered events. Durban

Dec 2016 - Dec 2018

Holiday Posi on

• Ensured storage areas were well-organized and secure to protect company's inventory.

• Protected items to be moved by wrapping in cling film, padded blankets and tape.

• Ensured outbound shipments had the proper documents a ached: PO receipts, packing slips and bill of lading.

• Responsible for preparing inventory for shipment by preparing shipment documents, tagging, labeling and securing items on pallets ready for transport.

HOBBIES

COOKING, DRAWING, READING, ONLINE GAMING, LEARNING AND FITNESS. GED

GED ACADEMNY

CERTIFICATES

ALISON.COM

WAXY O'CONNORS Cashier/Server/Waitress

MINDGAME ESCAPE Assistant

MAYFLOUR GIRLS Assistant Baker

IMPORT IT ALL Assistant

MONIQUE

SWART

ACTIVELY SEEKING EMPLOYMENT

Herpo Road, Craighall Park, 2196, South

Africa

065*******

adoqqg@r.postjobfree.com

Contact this candidate