Assistant Matric
Resume:
ABOUT ME
Dedicated Administra ve
Assistant with experience in
customer rela ons and managing
challenges in busy office
environments. Proven ability to be
decisive and make good
judgments. Adept mul -tasker
who is self-mo vated. Able to
collaborate with team or work
independently. Commi ed to
mee ng deadlines.
LINKS
h ps://www.linkedin.com/in/moni
que-swart-a97038201/
LinkedIn:
h ps://www.facebook.com/moniq
ue.swart.3304
FaceBook:
SKILLS
SALES
CUSTOMER SATISFACTION
COMPUTER LITERATE
CUSTOMER SERVICE
CREATIVE PROBLEM SOLVING
APPOINTMENT SCHEDULING
ADMINISTRATIVE OPERATIONS
ENGLISH
EDUCATION
Durban
2019
Matric Equivelent.
JHB
2020
Microso Office Suite 20181
Customer Service
Google Apps
Communica ons
WORK EXPERIENCE
Durban
May 2019 - Feb 2020
• Recorded customers' orders and worked with team members to serve food and beverages in a mely manner.
• Ensured orders were correct and food quality was maintained before delivering to customers.
• Responsible for following opening and closing procedures, emptying trash, storing alcohol safely and polishing utensils.
• Graciously welcomed guests to the establishment and took orders for drinks while they perused the menu.
• Provided informa on to kitchen staff regarding customer allergies, dietary needs, and other special requirements.
• Mixed alcoholic and non-alcoholic drinks as ordered by the patrons and delivered beverages to tables or the bar efficiently and consistently without spilling.
Durban
Jan 2018 - Jan 2019
Holiday Posi on
• Staged game rooms a er each event.
• Greeted customers and provided support.
• Maintained cleanliness of the offices.
• Built unique decor pieces for the rooms.
• Provided any other assistance required.
Durban
Mar 2017 - Jan 2019
• Prepared dough for making bread, rolls, cookies, cupcakes, croissants, pie crusts, etc.
• Paid close a en on to customers' concerns and addressed their queries and achieved an excep onal level of customer service.
• Prepared raw ingredients for cooking recipes according to company direc ons.
• Arranged a rac ve dessert trays for catered events. Durban
Dec 2016 - Dec 2018
Holiday Posi on
• Ensured storage areas were well-organized and secure to protect company's inventory.
• Protected items to be moved by wrapping in cling film, padded blankets and tape.
• Ensured outbound shipments had the proper documents a ached: PO receipts, packing slips and bill of lading.
• Responsible for preparing inventory for shipment by preparing shipment documents, tagging, labeling and securing items on pallets ready for transport.
HOBBIES
COOKING, DRAWING, READING, ONLINE GAMING, LEARNING AND FITNESS. GED
GED ACADEMNY
CERTIFICATES
ALISON.COM
WAXY O'CONNORS Cashier/Server/Waitress
MINDGAME ESCAPE Assistant
MAYFLOUR GIRLS Assistant Baker
IMPORT IT ALL Assistant
MONIQUE
SWART
ACTIVELY SEEKING EMPLOYMENT
Herpo Road, Craighall Park, 2196, South
Africa
**************@*****.***
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