A.KARTHIK

No. S-**, West Vanniyar Street,

West K.K.Nagar,

Chennai-600078,

Mobile no:744-***-**** MailID:adoqpb@r.postjobfree.com.

OBJECTIVE:

To work In the a firm with a professional work driven environment where I can utilize and apply my knowledge skill which would enable me a fresh graduate to grow while fulfilling organization goals.

ACADEMIC PROFILE:

QUALIFICATION

NAME OF INSITITUTION

NAME OF

UNIVERSITY

YEAR

PERCENTAGE

OF MARKS

B.COM

(General)

St.Joseph’s

Arts and Science college,

Kovur,Ch-128

Madras University

2015-2018

79%

HSC

C.H.S.S.School,

Nesappakkam,Ch-78

State Board

2013-2015

83%

S.S.L.C

C.H.S.S.School,

Nesappakkam,Ch-78

State Board

2013

75%

CO-CURRICULAR ACTIVITIES:

Computer Skill

Ms.Office

Excel

Tamil Typing

AREA OF INTEREST:

Finance and bank

Administration part

Work Experience:

A.R.KRISHNAN & ASSOCIATES (April 2018 to July 2019)

Reviewed internal audit operating procedures and workflow, assessed internal

controls and produced report on government company financial status.

Audit test work

Financial verification

Records maintenance

TEELEPEFORMANCE GLOBAL SERVICE PVT LTD(August 2019 to Till date)

Banking process – Payment Protection Insurance (Worked for BARCLAYS client)

Locating customer account detail, policy information and complaint received mode. Updating the customer information given by the TPT. Checks of vulnerability (Customer suffers regarding any health issues or financial difficulties) depending upon those queries given high priority. Finally query has been valid then the payment will be processed and hit into customer account

Handling Customer query in PPI process.

Verifying the existing customer data in PPI whether the given document match

with System or not.

Post validation of the data, if we found any data mismatch or any irrelevant then

the observation forward to concern for further verification.

Checks of vulnerability (Customer suffers regarding any health issues or financial difficulties) depending upon those queries given high priority.

Checking whether the complaint raised first time or multiple time to avoid

duplication of assigning and Check whether the necessary document attached along with PPI form if its valid then will forward to payment team for payment processing.

Finally the payment acknowledgements hare to customer via email and physical Mode.

EOD process–MIS share to team TL for maintain the day to day productivity.

Logistics process:-

Worked in multiple ship liners like maersk, cosco, hapag-Llyod ect.

Locate the shipment through BL (Bill of lading) number. If unable to locate the shipment, mail forwarded to the relevant branch.

Update the shipment ETA (Estimated Time of Arrival) by the given TPT.

Update the IT information and IT location.

Update the container weight and quantity.

Update the payment details and payment code.

Finally payments acknowledge and released.

PERSONEL PROFILE:

NAME : A.Karthik

FATHER NAME : S.Anbarasan

DATE OF BRITH : 09.03.1998

AGE : 23

GENDER : Male

NATIONALITY : Indian

RELIGION : Hindu

LANGUAGE : Tamil, English

HOBBIES : Reading and listening music

DECLARATION:

I hereby declare that information furnished above is true to the best of my knowledge.

Signature

Place:Chennai (A.Karthik)

Date:

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