Employee Relations Executive Director

Haley McDaniel

*****************@*****.*** / 678-***-**** /, Peachtree City, GA

Summary

Motivated, driven Executive Director and Director of Operations with 9+ years experience as an Accounting, Managerial and Payroll expert. Synergetic and agile, highly skilled in guiding teams toward business expansion and revenue goals. A flexible leader capable of navigating complex situations with minimal effort. Experience

Caregiver

Independent Contractor • Peachtree City, GA

04/2020 - Present

Took time away from work to care for family

Executive Director

Action Limousines • Stockbridge, GA

03/2019 - 04/2020

Utilized change management expertise to introduce new organizational structure to staff of Appx. 40, boosting employee morale.

Researched and implemented company procedures, resulting in cost savings for company Spearheaded customer service initiatives to reduce response time. Recruited and onboarded employees with a 100% employee retention rate Collaborated with owners on creating new vehicle tracking system, resulting in reduction in unnecessary expense report approval and expenditures

Utilized analysis skills to complete payroll for staff members with 100% accuracy for each paycheck and timecard submitted throughout position tenure

Groups Manager

Cooper Global • Atlanta, GA

02/2018 - 03/2019

Analyzed costs and other financial information to prepare cost proposals for groups of 100+ Made use of analytical skills to create process improvements for booking, logistics, vehicle choice and affiliates Used people management and negotiation skills to successfully mediate and navigate contract discussions with affiliates and vendors

Coordinated with employees and managers on implementation of new time tracking procedures for payroll purposes

Served as sole point of contact for escalated customer issues, seeing to it that all problems were thoroughly investigated, identified, and resolved within 48 hours to retain business Director of Operations

Hennessy Transportation • Roswell, GA

07/2012 - 02/2018

Streamlined vehicle maintenance request procedure, resulting in lower response time between submission and completion for vehicle service

Simplified interpersonal communication process to improve collaboration and decrease customer complaints, leading to boost in customer satisfaction scores

Lowered cost of operations overhead cost by improved inventory control, waste reduction, unnecessary expenditures and better communication with the building's leasing department Helped company lower excess spending by identifying and negotiating favorable contract terms with affiliates, suppliers, vendors, and contractors

Skills

Education

High school diploma

Starrs Mill High School

Human resources Proposal writing Accounts receivable Organizational skills Bank reconciliation Management Payroll Operations Accounts payable

Accounting People management Employee relations

Customer service Collaboration Leadership

Budgeting Contract management Financial statements Recruiting Supervision

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