Customer service, marketing, computer skills, communication skills, b

Contact

MIMI

DOOMARI

E Tel:********************77

e-

mai l:mi

misown@y ahoo.com

I

CHULL Address:M32Mar engestate,

Ci

ti

zenshi

p:NI

GERI

AN Li

fecamp,Abuja.

Li

nkedI

nProf

il

e

ht

tps:

//www.

li

nkedi

n.com/

in/

mimi

doo-

mar

ie-

ichul

l

-41667891

PROFI

LESUMMARY

Communi cati

onspecial

istwith10y earsexperi

enceinTelecommuni cati

on,andseveralmont

hsas

marketi

ng managerwi th a background in corporat

e communi cati

on,di

git

almar keti

ng,

publi

c

rel

ati

on,

mar ket

ingcoordinati

on,

cli

entretenti

on,

writi

ngandediti

ngandmar ketresear

ch,al

sohighl

y

ski

ll

edinusi ngsocialmedi atocr eatepositi

vei mages.

Experi

encedi nnet worki

ngwi t

hmedi a

outl

etstocreatest

rongst at

ementsinbr andandcompanypr esence.

KeySkil

ls

Ma r

ketingStr

ategi

es&Campai gns Publi

c&Medi aRelat

ions

CorporateCommuni cat

ions Research

Creati

veTeam Leadership Digi

talMarket

ing

BrandandReput at

ionManagement Soci

alMedi aMarket

ing

Development CopyWr i

ti

ng

FocusGr oup&Mar ketResear

ch Management

Proj

ectManagement

Educat

ion

B.Sc.MassCommunicat

ion

BenueSt

ateUni

ver

sit

yMakurdi

(2008)

Professi

onalExperi

ence

LeaseandRel at

ionshi

pManager

(Mar

ch2020unt

ildat

e)

Market

ing/

Event

sCoor

dinat

or(

Oct

ober2016-December2019)

Dut

ies

Conductmar

ketanal

ysi

sandst

udyt

het

rendsi

nthemar

ketandpl

anni

ngpr

oper

mar

ket

ingst

rat

egi

es

Cr

eat

est

hemar

ket

ingpl

anbywhi

cht

hecompanyusesasagui

del

i

nef

orev

ent

s

t

hroughoutt

hey

ear

Devel

opspr

esent

ati

ons,

planspr

omot

ional

event

sandgener

alpubl

i

cit

ypr

ogr

ams

Conduct

smeet

ingswi

tht

hemar

ket

ingt

eam andanal

yzesr

equi

rement

sofi

ndi

vi

dual

s

t

eam memeber

sdeci

dingt

hebudgetast

hecasemaybe

Col

lect

sst

ati

sti

cal

rev

iewsoft

hei

mpactofmar

ket

ingst

rat

egi

esadapt

edandt

he

i

ncr

easei

nsal

esofapar

ti

cul

arpr

oduct

Assi

stst

hemar

ket

ingt

eam i

nmaki

ngchangesi

nthemar

ket

ingst

rat

egi

esandaspert

he

changi

ngmar

kett

rendsandl

easewi

thnewadv

ert

isi

ngagenci

esandev

entpl

anner

s

Assi

gngoal

sanddeadl

i

nest

othemar

ket

ingt

eamsensur

ingt

hatt

hatt

het

eam meet

s

i

tssetgoal

s

Mar

ket

ingCoor

dinat

or(

par

t-

ti

meconsul

tant

)Lexi

tonsept

ember

-oct

ober2016

Duti

es

Superv

isi

onofst aff,operat

ionsandpr ocesses.

Eval

uatecurr

entsi tuati

onoft hecompany .

Coordi

nateandof feradv i

seorsol uti

onswhi chinyourpr

ofessi

onalopi

nioncouldhelp

tur

nthecompanyar ound.

Gett

ingup-t

o-datei nformationaboutcompet it

ivecompani

esandoffer

ingstr

ategi

esthat

wil

lenabl

eclient-companysur passthei

rcompet i

ti

on.

Customercaret

eam l eaderGl owor l

d(may2012-may2016)

Dut

ies

Managi ngal l

compl aintsandr eportandr epor ti

ngt ot hemanager .

I ni

tiatest epstor esol veissuesandpr obl emsaf fect i

ngcust omerstimeously.

I ncaseofcompl aint sordi f

fi

cultsitiationst hatarenotcl earcutincumbentr ecommends

appr opriateactiont omanagement .

I ni

tiateact ionplansf orserviceconsul tant sandgl owor l

dexecutivestomeetandex ceed

cust omerser v i

ceexpect ati

on.

Pr oper l

ydi rectcust omer stor i

ghtdepar t menti ncaseofesl at

ionofi ssuesbey ondmy

cont rol

Maki ngsur edai lytar getsareachiev ed

Maki ngsur et urnar ound time,compl iancewi t

hpr ocedures,

accur atedocumentationis

adher edt o

Maki ngsur ewor kloadf iti

sachieved

Respondi ngtocust umercompl ai

nt s,requestandenqui ri

esfacetof ace

Responsi bl

ef ordai l

ysal esactivi

ti

esofcompanypr oducts

Educat ingcust omer soncompanypr oduct sandser vices

I dent i

fyi

ngoppor tunit i

eswithcustomer st ocr oss-sellproductsandser vi

ces

Bui ldingandmai ntainingsuccessf ul relationshipwi thnewandexi stingcustomers

Achi

evement

BenueGuar

dianNewspaper

Posi

ti

on:

edi

tor

/col

umni

st(

int

ern)

Responsi

bil

it

ies

Sourcingf oradver

tstofeatureinourweekl yprint

swhi chenhancesourfi

nancial

str

enght .

Planning, str

uctur

ing,r

eporti

ng,wri

ti

ngnewsf ort hemediaplatf

orms.

Enhanci ngthenewscont entwithoutsi

delinks, maps,sli

deshows.

Assisti

ngi ncoverageofmaj ornewsev ents,breakingnewstoensurehighqualit

y

consistentcommuni tycoverage.

Buil

dingoutspeci alsecti

onsandsitefeaturest oenhancecov er

ageandincreaseuser

engagement .

Writ

ingandedi t

ingcontenttoenhancecov erage.

Niger

ianCommunicati

onsCommi ssi

on(

NCC)

august2008-

sept

ember2009(

NYSC)

Posit

ion:

Publ

icRel

ati

onsOff

icer

Responsi

bil

it

ies:

Deali

ngwi t

henquir

iesfrom thepubl i

c,

thepr

essandr

elat

edor

gani

sat

ions.

Writ

ingandpresenti

ngpr essreleases.

Analysi

ngmediacov er

age

Undertaki

ngrel

evantmar ketresearch.

Bl

issAsset

sandResour

ceManagement(

Januar

y–August2008)

Posi

ti

on:

Mar

ket

ingCoor

dinat

or/

Assi

stantMar

ket

ingManager

Responsi

bil

it

ies:

Adv ertisi

ngpr oduct sandser vicesfornewandexi stentcustomer s,

highli

ghtingthe

benef it

sofi nv esti

ngi nt hecompany .

Cr eatingmar keti

ngpl ansont acklingt hecompany '

spr esentsi t

uation,st

rategical

ly

reachingourt argetaudi enceandcr eatingideastomai ntainnewandexi sti

ngcust omers.

Resear chi ng, forthreat sandoppor tuniti

est o/f

orcli

ents

Ensur i

ngi nv estment sbycust omer st oenhancegr owthandadv ancementi nt he

companyandsat isfact i

ont othecust omer

Serv i

ngasaf aceoft hecompanyt ot heclientsandensur i

ngt hatt hefinancest hehave

i

nv estedi sputi ntogooduse.

Managi ngandeducat ingcust omer saboutt heproductsandser vicesoft hecompany .

Quickl yest ablishingt rustandbui ldingr el

ationshi

pswi thcust omer s,aswell asint

ernal

andext ernal par t

ner s.

Successf ullyiniti

at i

ngcampai gnswhi chext endcompanyv aluest husat t

ract i

ngsponsors

andi nv estorsi ncompanypr oj

ects.

Dev elopingcl osei nteractionwi t

hint ernalandexternalpartner s.

Achiev

ements(sal

es):

Bui

l

treputat

ionforwor

kingwi

thpr

evi

ousl

yunhappycl

i

ent

s.

Salepr of i

tsr oseby15 per centdur i

ng t hef i

rst3 monthsofempl oy mentwi ththe

company,duet oanaly si

ngtheneedsoft he t ar

getaudi

encest r

ategical

lysegment i

ngthe

targetaudi enceandt acti

cal

lymeet i

ngt hoseneedsorcr eati

ngneedswhi cht hecompany '

productsandser vi

ceswi l

lmeet .

Dur i

ngt hedur ati

onofsi xmont hs introducedt hecompanyt othegov ernmentsector

whi chatt het imewasov erlookedandgr ossl

yunderesti

mat edi ntermsoff i

nancial

i

nv estment,t

hissi ngularactopenedv ariousbuisnessopportunit

iesandexpansi oninto

otherbui snessv entures.

Promot edt omar keti

ngcoor di

natoraftert hr

eemont hsforsurpassingexpect at

ions.

Queenoftherosar

ysecondaryschool(j

unior

),

MbaakpoughSecondar

yschool(NECO),

Ni

geri

ancommuni cat

ionscommi ssionFCTabuja(Nati

onalYout

hServi

ceCorps)2008-2009

Pri

mari

lyengagedasapublicaff

airsoffi

cer

Acti

viti

esandInter

est

s

Reading:

enter

tai

nment,

motiv

ati

onal mat eri

als,

resear

ching onli

ne f

or new and v

aluabl

e

i

nformation,

watchi

ngdocumentar

ies:

fashion,

heal

th,

trav

ell

i

ng,wri

ti

ng.

Languages

Engl

ishLanguage

Ref

ereesav

ail

abl

euponr

equest

.

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