Travel Consultant Tourism

Shamseer V U

Abudhabi, UAE.

E-mail: *************.***@*****.***

Contact No: +971-*********

PROFESSIONAL SUMMARY

UAE Experienced Travel Consultant with more than 4 years of working experience in the travel and tourism industry (More than 2.5 years in UAE) . Certified IATA holder with airport training at Calicut International Airport providing Excellent Customer Service and Airline Reservation Skills. EXPERIENCE

1.Travel Consultant–Aajel Tourism and Travels LLC, Dubai, UAE (12/2018– 06/2021)

• Deals with Clients and Customers on a daily basis.

• Book flights, ticket sales & attending inquiries of walk-in customers.

• Performed all functions relating to the booking, administrative and accounting tasks necessary to process electronic and other travel documents as it related to customer requests and industry requirements.

• Maintain strong client relationship.

• Worked in different shifts as assigned.

• Designed time to time Brochure for the company.

2.Travel Consultant - Akbar Travels Pvt Ltd, Chennai, India

(04/2017 - 10/2018)

• Worked in corporate department.

• Handled corporate clients dealing with enquiries both over phone and e-mails.

• Airline Ticket booking using GDS software like Amadeus.

• Worked in both day and night shifts.

• Complaint Handling and Ticket Reissue.

• Attend evaluation meetings and provide constructive feedback to the evaluators on improving their evaluation deliver

• Managed Single implant in house corporate Client.

• Ensured travel needs of employees and involved in arrangement of planned/unplanned business trips to optimize travel program.

3. Airport Trainee - Calicut International Airport (Ground Staff)

(November 2016)

• Greeting and welcoming passengers, and responding to questions.

• Checking in baggage and making sure all baggage is delivered.

• Confirming the identities of passengers, and providing them with boarding passes.

• Giving Special Assistance to disabled passangers. EDUCATIONAL QUALIFICATION

• Diploma in aviation hospitality and airport management - Akbar academy of airline studies

(2016).

• Diploma in travel and tourism - Akbar academy of airline studies (2016).

• Diploma in Computer reservation system(Abacus,Amadeus,Galileo,Sabre) - Akbar academy of airline studies (2016).

• Degree in Bachelor Of English –(2012-15)[Kannur University]

• +2 [Commerce] Kerala Higher Secondary Education Board (2010-12). CERTIFICATIONS

• IATA Certification.

• Animation Pro

• AutoCAD, Adobe Photoshop,3D Max

• Galileo travel port training program.

• Ott(Online Travel Training )Course

Jet Airways Ott, Ukraine International airlines Ott, Air India Ott

• Certified Copenhagen specialist

LANGUAGES KNOWN

Language Read Write Speak

English

Malayalam

Hindi

Tamil

STRENGTH & WEAKNESS

• Adaptability and Willingness to learn accompanied by good analytical and problem solving skills, enthusiastic and can produce results under deadline constraints.

• Communication and documentation skills.

• Outgoing and friendly personality.

• Ability to work for long hours.

EXTRACURRICULAR ACTIVITIES

• Travelling, Gym, Gaming and Driving.

PROFILE

Nationality : Indian

Sex : MALE

Religion : ISLAM

Marital Status : Married

Date of Birth : 15.05.1994

Father's Name : Haneefa C P

Passport Number : M0024338

Visa : Visit

Visa Expiry Date : 07-10-2021

DECLARATION

I do hereby declare that the particulars of information and facts stated here in above are True, Correct and Complete to the best of my knowledge and belief. PLACE : Dubai SHAMSEER V U

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