****

CURRICULUM VITAE

OF

MS. LINEO MATSOSO

SERVICE ORIENTED

- I am a service delivery and result driven individual with experience in various departments within the industry.

- I have excellent organizational, leadership and management skills, with the ability to integrate and align myself to the vision of the business or organisation.

- I have strong interpersonal and technical skills spread across various areas.

- I am a strategic individual with a passion for customer service, sales, self-development with a vision of building an over achieving individual of myself.

I possess the following skills;

- Customer Service

- Sales / Retailing

- Cash Handling

- Presentations

- Health and Safety

- Marketing and Promotions

- Computer Literacy

- Working unsocial hours

- Quality Assurance

- Staff Recruiting and Training

- Micros, Odyssey, and GAAP Expert

I have a B-tech in Hospitality Management which I completed at the Vaal University of Technology.

In terms of interpersonal communication, I am responsive to my colleagues and am eager to help whenever possible. I am good at team work, able to consider and analyze different opinions and take the lead when necessary. I am good at persuading others by creating relationships based on mutual trust and understanding.

An opportunity arose to join in nourishing a new baby Ashwood Guest House & Spa as a Restaurant Manager, where I had to recruit and train my own team with the Operation Manager from scratch which together in less than a year we were awarded 5 star by the Tourism Grading Council of South Africa and won the MEC`s Lilizela leadership award. I have learned to have an excellent level of commercial awareness, build and maintain relationships with internal and external guests, being responsible for highlighting short/medium/long-term issues and formulating solutions.

I later joined the YUM Equity Family, KFC, as a Shift Supervisor, developed to an Assistant Restaurant Manager within a year, where I learned running great restaurants, reaching all targets and passing all Restaurants Operations Compliance Checks Audits, Training and developing my Team, Shift planning, Leading a shift, Handling Complaints and winning back customers, and not limited to Stock control.

Besides work experience I participated in a vast range of social activities. During those activities, I sometimes lead teams and sometimes was part of a team. If you would like to have more information about my qualifications and skills, please contact me personally, by e-mail or phone.

Thanking you in anticipation.

Kindest Regards,

Lineo Matsoso

+27-78-181-**** / +27-76-950-****

1.PERSONAL INFORMATION

Surname: Matsoso

Full names: Lineo Justina

Address: 502 Roquefort, 35 Kellner Street

Bloemfontein 9301, South Africa

Email address: adoqkq@r.postjobfree.com

Telephone numbers: +27-78-181-****(Cell phone)

+27-76-950-****(Cell phone)

Date of Birth: 07 February 1983

Home Language: South Sotho

Other Languages: English, Pedi, Tswana,

Zulu, Afrikaans

2.EDUCATIONAL BACKGROUND

Tertiary Education

Name of Institution: Central University of Technology

Years Attained: 2009- 2010

Course: B-Tech in Hospitality Management

Name of Institution: Vaal University of Technology

Years Attained: June 2005 - June 2008

Course: N DIP in Hospitality Management

Name of Institution: National University of Lesotho

Years Attained: 2002 - 2004

Course: LLB

Secondary School Education

Name of School: St. Catherine’s High School

Dates attended: 1996-2000

Qualification obtained: COSC

3.OTHER QUALIFICATIONS

First Aid Course: Yum Equity Restaurants! KFC

OHS: Yum Equity Restaurants! KFC

Wine course: Vaal University of Technology

Word Power: Vaal University of Technology

Fidelio: Vaal University of Technology

Behavioral Skills: Vaal University of Technology

4.CAREER EXPERIENCE

Name of Company: YUM Equity Restaurants! KFC

Position Held: Assistant Restaurant Manager ( Bench)

Year: December 2017 – July 2020

Name of Company: Ashwood Guesthouse and Spa

Position Held: Bar and Restaurant Manager

Year: November 2015 – 2017

Name of Company: Friends 4 Coffee (Bram Fischer)

Position Held: Assistant Admin Manager

Year: October 2014- April 2015

Name of Company: Ekaya Restaurant (Bram Fischer)

Position Held: Assistant Unit Manger

Year: 2014

Name of company: Cafe 72,

Position Held: Supervisor

Year: 2013

Name of Company: Coco c

Position Held: Trainee

Year: 2011-2012

Name of Company: Emfuleni Conference Centre

Position: Chef

Year: 2007

Name of Company: Sandton Sun

Positions Held: Guest Relations Attendant, Receptionist,

Chef; Concierge; Food and Beverages;

Reservations; Housekeeping;

Banqueting; Call Centre

Year: 2008

Name of company: Alfresco Student Training Restaurant

Positions Held: Waitress, Chef

Year: 2006

Name of company: Scripture Union Office

Position: Volunteer

Duties: Peer Educator, Primary and High Camps Coordinator and Leader

Year: 2001-2005

Name of company: Independent Electoral Commission

Position: Polling Officer

Year: 2002

5.INTERESTS AND HOBBIES

Swimming, Canoeing, Baking, Writing, Camping

REFERENCES

Mr Tladi Labaane

Restaurant General Manager

YUM Equity Restaurants KFC

Cell no. +27-83-967-****

Mrs Motshidisi Mmatli

Assistant Restaurant Manager

YUM Equity Restaurants

KFC

Cell no. +27-83-418-****

Mrs Hilda Potyo

Clients Service Manager

ACSA Bloemfontein

Cell no. +27-62-399-****

Contact this candidate