Office Assistant Customer Service
Resume:
Anna Book
Little Rock, AR *****
501-***-**** **************@*****.***
Objective: Customer Service
Employment History:
COOK
The Town Pump (Aug 2021 - Sept 2021)
Follow the recipes and guidelines for temperatures
Prep foodstuffs as appropriate for the atmosphere
Prep food for cooking
Cook
Housekeeping
Stocking
COLD FOOD PREPARER
Bruno's Little Italy (June 2019 - Feb 2021)
Prepare and plate cold dishes
Follow the 1st generation recipes
Slicing, filling, plating and garnishing of desserts.
Preparation of the meats, cheeses, olives and peppers, etc. for appetizers, salads and ala carte.
The restaurant's daily waste disposal
The maintenance of appliances
Spring of 2020: COVID:
The Bruno's updated their business model, overnight, from full-service dine-in to curbside and contactless delivery.
DISHWASHER
Bruno's Little Italy (July 2018 - June 2019)
Customer Service
Maintenance of dining-wares, glasswares, flatwares;
Performing routine cleaning maintenance of the "ECOLAB:" dishwasher
Gained an understanding of the electrical and mechanical cycles allowing me to troubleshoot failures: ruptured houses, full filters, bad sensors, etc…
Able to communicate concisely the issue to ECOLAB's regional maintainer.
During this period, I often found time to learn Expo duties:
the specific garnish a dish received
how to read the order tickets
table placement, and use my Customer Service knowledge.
ASSISTANT MANAGER
Sonic (Dec 2014 – Mar 2016)
Customer Service
Server
Food Prep
Inventory
Drink Prep
Cook
Machine cleaning
Drive-thru
Deposit
Team player
Housekeeping
Time-keeping
CARHOP
Sonic (Apr 2013 – Dec 2014)
Customer Service
Cashier
Server
Drink Prep
Drive-thru
Housekeeping
SANDWICH ARTIST
Subway (Jan 2013 – Mar 2013)
Customer Service
Cashier
Food Prep
Food Assembly
Housekeeping
SERVER
Paper Moon (Nov 2012 – Jan 2013)
501. 562.9044
Customer Service
Server
Cashier
Host
Housekeeping
CARHOP
Sonic (Dec 2011 – Nov 2012)
Customer Service
Cashier
Server
Drink Prep
Drive-thru
Housekeeping
CASHIER
Crackerbox (Jul 2010 - Nov 2011)
Customer Service
Cashier
Food Assembly
Housekeeping
OFFICE ASSISTANT
TDA – Telephone Directories of Arkansas
(Mar 2006 – Jun 2010)
Customer Service
*MS Excel
*MS Office
*MS Word
Wpm – 40
Multi-line phone
Ten-key
Housekeeping
Contact patrons for proof of ad verification, remittance and receipt, check graphic copies for accuracy, maintain salesperson agendas
Education & Training
ServSafe: Cert. #: 11987815 Issue: 2/11/2015 Exp. 2/11/2020
Food Protection Manager Certification
Rison HighSchool: Academia (Aug 1994 – May 1998)
Pulaski Technical College: Paralegal (Sept 2005 – Nov 2005)
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