Valley High Maintenance Technician
Resume:
PERLA DE LA CRUZ
Thousand Oaks, CA *****
805-***-**** - adoqk3@r.postjobfree.com
Pඋඈൿൾඌඌ ඈඇൺඅ Sඎආආൺඋඒ
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results. Well-qualified team lead proficient in handling complex customer issues and promoting positive experiences. Efficiency- driven and organized with team-oriented mentality and dedication to customer satisfaction, business goals and sales excellence. Skilled in coordinating documentation and handling payments.
S අඅඌ
ISP Systems, Microsoft Word, Excel,
Outlook, Adobe PDF, APEX, Maximo
and
Computerized Management System
(CMMS)
Adobe
Cash register
Customer service
Documentation
Fashion
GMP
Inventory
ISP
Team leader
Managing
Meetings
Excel
Office
Outlook
Microsoft Word
Communicator
Personnel
Policies
Profit
Quality
Sales
Scheduling
Team player
Telephones
Wඈඋ H ඌඍඈඋඒ
09/2019 to 11/2020 Environmental Support Technician Jones Lang LaSalle – Thousand Oaks, CA
Work closely with manufacturing, GMP Operations Manager and quality teams to manage scheduling of sanitization in areas.
Managed and ordered inventory for any supplies needed to complete tasks. Reviewed and signed off on all cleaning documentation. Performed sanitization and cleaning per governing SOPs in GMP spaces in addition to non-routine cleanings.
Responsible for verifying that the proper sanitization disinfectant rotation is followed and that the proper sanitization disinfectant is used for each cleaning assignment.
Responsible for completing required GMP documentation to ensure records are properly and accurately maintained.
Dispose of all waste from GMP manufacturing process areas daily. Manage organization and upkeep of sanitization supplies in areas. 11/2018 to 09/2019 Building Maintenance Technician Perform flushing of RO/DI system.
Collect samples of WFI, PUR and Clean Steam systems. Work closely with peer technicians and mechanics as required to support plant operations; Communicate with Planners/ Schedulers and managers regarding completion timelines and workload priorities.
Ensured all Work Orders were completed and closed with appropriate documentation within the time constraints of the request. Handled preventative maintenance tasks and non-routine activities when needed. 06/2018 to 11/2018 Scan Coordinator
Sprouts Farmers Market – Thousand Oaks, CA
Verify price accuracy Manage advertisement sales and weekly updates Generate and assess work requests placed for store equipment and maintenance. 04/2016 to 11/2018 Guest Service Attendant
Target – Thousand Oaks, CA
Supervise all cashiers and guest service desk personnel Count all cash payments and manage cash office as well as cash distribution Manage guest incidents that team members are unable to resolve Ensure guests have a positive experience and maintain brand standards Oversee staff to ensure standard operating procedures are followed as required.
04/2016 to 11/2018 Starbucks/Target, Barista – Thousand Oaks, CA Prepare coffee-based and other beverages on request; serve prepared pastries and other food items.
Cleaned and maintained the beverage area, display cases, equipment, and order transaction areas per standard procedures.
Maintain and manage Starbucks serving area when support is needed. 07/2012 to 01/2016 Assistant Manager
McDonalds – Tehachapi, CA
Responsible for shift success of all employees Delegate crew trainers to assist new crew members with on-the-job training Manage changing of cash drawers to ensure all balances are correct during and after shifts Input daily profit and sales using ISP systems Resolve customer grievances Maintain a clean restaurant according to the restaurant's sanitation procedures and policies Document all activities to ensure compliance with procedures Maintain inventory of food and supplies stock Conduct weekly meetings with management to discuss opportunities and strengths.
11/2014 to 11/2015 Front Desk Receptionist
North Ranch Dry Cleaners – Westlake, CA
Oversee all shift transactions, personnel and daily reports Effectively deal with customers in a timely fashion Incoming/Outgoing assembly of customers' clothing orders Answer telephones, cash register operation, daily transaction calculations. Eൽඎർൺඍ ඈඇ
High School Diploma
Conejo Valley High School - Newbury Park, CA
05/2022 Associate's Degree: General Studies: Social And Behavioral Studies Moorpark Community College - Moorpark College
Lൺඇ ඎൺ ൾඌ
Spanish
Native or Bilingual
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