Lipa Sales Executive

PERSONAL STATEMENT

A young and Passionate with a unique and bubbly character, a true performer who has a passion for Sales and Customer care. Brian has a great presence and can quickly take ownership of any task and space. He has that extra special flair for hospitality, and will always serve clients graciously and professionally. Having a mature outlook, He can take responsibility for the assigned task of the floor and can maximize clients’ satisfaction by anticipating their requests. He is flexible concerning any work schedules and will be willing to work late nights and overtime at short notice. He believes that success is only as great as the people who work it, and he’s aim is to always create a memorable guest experience for all. He is currently looking for a suitable position with an employer who offers excellent remuneration, as well as comprehensive training & development opportunities. Marketing Social Dynamic Smart

Promoting product

Up-selling

Interaction Pro-active Ambitious

Smart & well Prioritizing Tasks

presented Strong work ethic

Coming up with ideas

Commercial judgement

Customer focus Courteous Goal Setting

High energy level

Detail Client orientated

Sales orientated Etiquette

Effective planning

Good communicator

Articulate Innovative

Development Oriented

Relationships Skills Organizing

ACADEMIC QUALIFICATIONS

Google Digital Marketing Fundamental of Digital Marketing 2020 – 2020 Mount Kenya University Bachelors of Business

Administration

2013 – 2017

GE Foundation Photography and Marketing 2011 – 2013 Homa Bay High school KCSE 2007 – 2010

Homa Bay Primary School KCPE 1999 – 2007

JOB EXPERIENCE

April 2020 to September 2020– Jambo Bet

Position Held: Sales Executive (filed)

Duties:

o Devise B2C (business to consumer) or B2B (business to business) integrated marketing campaigns with the aim of o Organize track and sale ladies for mass acquiring customers. 2

BRIAN OMONDI OTIENO

P.O.BOX 301**-***** NAIROBI

TEL: 071*******

Email:*************@*****.***

Sep 2020 to Date: Transcriptionist at QA World

o Manage the procedure, implementation, tracking and measurement of marketing campaigns. o Brief and oversee the work of internal and external agencies, such as designers, animators and printers, who will deliver much of the campaign activity.

o Work within a budget and report any overspend.

o Write, edit and proofread copy for promotional materials within marketing campaigns. o Ensure that the organization’s brand and identity is adhered to in campaigns and in all communication channels. o Deliver regular reports of campaign results, including web analysis and evaluation of KPIs. o Maintain regular measurement of the ROI of campaigns. o Ensure accuracy of marketing materials and provide formal sign off if necessary. o Collect and use data to inform new campaigns and the evaluation of existing campaigns. o Take responsibility for the organization of any trade shows or exhibitions. o Administer the website(s).

o Keep abreast of current trends in marketing.

Jan 2020 to March 2020– Lipa Later

Position Held: Sales Executive

Duties

o Conduct market research to identify selling possibilities and evaluate customer needs o Actively seek out new sales opportunities through one on one meeting cold calling, networking and social media o Set up meetings with potential clients and listen to their wishes and concerns o Prepare and deliver appropriate presentations on products and services o Create frequent reviews and reports with sales and financial data o Ensure the availability of stock for sales and demonstrations in partner’s store o Participate on behalf of the company in exhibitions or conferences o Negotiate/close deals and handle complaints or objections o Gather feedback from customers or prospects and share with internal teams o Collaborate with team members to achieve better results August 2019 to Dec 2019– Quest Liquor Agency

Position Held: Sales Executive

Duties

o Cold calling potential customers and selling the company’s products. o Researching the target market and finding companies to target. o Attending meetings with potential customers and closing sales. o Building a sales pipeline to ensure a constant stream of sales. o Working to monthly sales and revenue targets as set by the sales manager. o Entering all required data for sales onto the company system. o Creating invoices and sending out to customers following a sale. o Following up with past customers and cross-selling products. o Providing assistance to other members of the sales team. o Following up on leads generated by other departments. o Investigating and resolving queries from customers. Jan 2018 to March 2019– Infinity Capital (Chezacash) gaming Company. Position Held: Gaming

Duties:

o Preparing the Jackpot game

o Monitoring suspicious Bet

o Preparing Daily SMS to customer

o Advising on betting trends

o Reporting to Management on betting progress

Feb 2017 to Dec 2017 – Infinity Capital (Chezacash) gaming Company. Position Held: Supervisor

Duties:

o Delegating tasks

o Monitoring the team’s performance

o Assisting the team by performing the tasks with them o Helping with training and development

o Completing paperwork

o Handling complaints

o Helping to hire new staff

o Reporting to senior management/personnel when required Jan 2016 to 2017 –Fusion systems Communications

Position Held: Supervisor (Managing two accounts. Sawa Pay and Pawame Solar Company). Duties:

acquiring and retaining customers.

o Delegating tasks

o Monitoring the team’s performance

o Assisting the team by performing the tasks with them o Helping with training and development

o Completing paperwork

o Handling complaints

Feb 2015 to July 2015 –Infinity Capital (Zindua Chapaa project) gaming Company Position Held: Customer care agent

Duties:

o Handling outbound and inbound call to solve the customer's problem o Manage large amounts of incoming calls

o Giving customers appropriate information about the company’s product o Identify and assess customers’ needs to achieve satisfaction o Build sustainable relationships and trust with customer accounts through open and interactive communication o Provide accurate, valid and complete information by using the right methods/tools o Meet personal/customer service team sales targets and call handling quotas o Handle customer complaints, provide appropriate solutions and alternatives within the time limits o Follow up to ensure resolution Keep records of customer interactions, process customer accounts, and file documents o Follow communication procedures, guidelines, and policies o Take the extra mile to engage customers

Jan 2011-Nov 20113: Ghetto Exposed Foundation (School job experience) Position Held: Photographer

Duties:

o Student and the same time doing photography jobs for the school o Class leader hence assisting administration as guided by o directors Keeping the records of the teachers and Student’s attendance REFEREES

Victoria Ombogo

Jambo Bet General Manger

********@********.**.**

Lorraine Mzughula

HR Associate Lipa Later

********@*********.***

Anita Onduko

MANAGING DIRECTOR FUSON SYSETEM COMMUCATIONS

Email: *******@*****.***

Contact this candidate