Nuclear Generating Station
Resume:
Melissa Black
Cell 623-***-**** ****************@*****.***
Summary of Skills
Extensive persuasion and negotiation skills developed by working with a variety of personalities and organizations includes Federal government, local business, large companies, small companies
Exceptional organizational, listening, verbal, and decision-making skills
Developed and managed processes for pre-event analyses, ongoing tracking, and post-event analyses for all marketing events
Developed policy and procedures for all medical clinic & Palo Verde
Monitored and analyzed expenditures for budgetary accuracy and efficiency
Research, evaluate, and analyze information, to reach target audiences
Collaborate with over 200 clients/customers as a single point of contact in the valley 8+ years
Excellent analytical skills and experience
Supervised and planned group’s daily workflow
Well-honed collaboration skills
Extensive knowledge in specialized functions in Mapping realm
SRP Externship for Strategic Account Manager
Completed Designer Class
Education & Training & Professional License
University of Phoenix, Master of Management 2016
University of Phoenix, Bachelor of Science in Business 2012
Work History
Salt River Project, Tempe
Realtime Power Trader May 2019 - Present
Evaluates the daily generation plan for meeting SRP retail load and procures wholesale power supplies to improve plan economics.
Identifies energy that is surplus to SRP's retail need and markets that energy on a next hour basis.
Negotiates with other utilities and marketers to buy and sell wholesale power.
Identifies and procures cost effective transmission paths to facilitate wholesale power transactions.
Manages the daily plan for generating unit commitment to optimize the use of SRP's gas supply.
Coordinates emergency actions relating to wholesale power transactions with generation dispatchers.
Updates the same-day load forecast.
Provides data and computations in response to management's request for information beyond that supplied in the normal course of business.
Identifies, negotiates and executes wholesale purchases and associated sales when opportunities for arbitrage exist.
Complies with applicable FERC and WECC requirements regarding energy transactions.
In accordance with NERC policy, exchanges electronic tagging information (ETAGS) with all counterparties.
Senior Mapping Technician June 2013 – May 2019
Map jobs using Small World software ensuring accuracy per redline drawings
Extensive knowledge in specialized functions in Mapping realm
Designated Subject Matter Expert for Design Mapping
Perform pre-defined engineering calculations
Interpret, extract, validate and integrate engineering and geographic data from internal and external customers
Instructed classes to implement deployment of personal tablets in the field
$Help DDA plan, schedule, oversee GIS and Smallworld updates as well as track job status to ensure job is on schedule.
Work with multiple departments to ensure processes run smooth and data is shared accurately with each team to ensure the data is secure according to company policy
Scheduler December 2012 - June 2013
Created tracking document for workload for department
Provided various reports to management and supervisors regarding in schedule performance
Supported Design, Construction, Maintenance, and Inspection staff through accurate and timely collection of job-related tools such as reference maps/files and customer records.
Maintained systems of record including Maximo, SAP, and Phoenix
Develop procedures to improve departmental effectiveness
Developed procedures the Designers utilized in the field for deployment of personal tablets
American Express, Phoenix
Compliance Specialist June 2012 – December 2012
Managed/Tracked and updated Filing product licensing Charts
Staged product files to be submitted to Department of Insurance
Document testing for implementation
Communicated with other departments to verify reports were being completed and project timelines were met
Relied upon as a resource to troubleshoot software problems with Word, Adobe Acrobat, Power Point, and Outlook
APS – Phoenix (Utility CO.)
Executive Analyst- Corporate June 2011 – June 2012
Developed policies and procedures for different departments to ensure continuity between departments
Prepared budget for division budgets and administer section expenses for labor, material, transportation and equipment.
Provided input to management on department budget, as well as monitored and analyzed expenditures for budgetary accuracy and efficiency.
Assisted upper management in coordinating off-site meetings/functions for all site leaders
Acted as ambassador for APS in relations with general public, governmental agencies, and businesses affected by division operations.
Coordinated campaign coordinator for yearly United Way fund drive
Customized events to the appropriate audience
Assisted management with planning and policy administration. Compiles and presents verbal and written reports on group workload. Identifies issues and existing or potential problems, as well as recommends process improvements and solutions.
Managed/Created large project documents to track the hours and jobs completed.
Collaborated on site-wide research for VP- level projects
Communicated with other departments to verify reports were completed and project timelines were met
Coordinated and implemented holiday parade logistics
Processed purchase orders
Palo Verde Nuclear Generating Station
Engineering Technician January 2010 - June 2011
Worked on special projects requiring advanced skills and business knowledge
Writing Criters/Crai’s
Assisted management in Performance Improvement group with planning and policy administration. Compiles and presents verbal and written reports on group workload. Identifies issues and existing or potential problems, as well as recommends process improvements and solutions.
Cigna Medical Group Corporate
Executive Analyst/ Assistant/ to CEO July 2009 – January 2010
Developed policy and procedures for all medical clinic & Palo Verde
Supervised 200+ pharmaceutical reps, lab personnel, vendors and stakeholders.
Request quotes from vendors on new medical equipment
Monitored and analyzed expenditures for budgetary accuracy and efficiency
Scheduled equipment demonstrations for physician evaluation
Gathered metric on annual project event effectiveness
Developed and implemented a strategy for determining pre-and-post event market analysis (Internal medicine, general surgery, ENT, etc.
Participated in Steering Committee, budget meetings
Facilitate communications to develop creative and diplomatic solutions (i.e. obtaining medication for patients that could not afford the medication.
Extensive planning including a contingency plan for marketing events
Assisted management with planning and policy administration. Compiles and presents verbal and written reports on group workload. Identifies issues and existing or potential problems, as well as recommends process improvements and solutions.
Developed signage appropriate to the event using internal and external vendors
Developed and managed event budgets for internal and external vendors
Customized events to the appropriate audience
Provide staff development and training as required
Campaign coordinator for yearly United Way fund drive
Astra Medical Clinic
Back Office Supervisor September 2000 – May 2007
Worked with 75+ medical sales representatives and 200+ pharmaceutical sales representatives
Manages corporate card program receivables, ensuring profitability while maximizing recovery of patient balances
Ensure quality control over processes and equipment calibrations
Provide staff development and training as required
Design, coordinate and instruct patient and family education
Coordinate referrals for all medical specialties
Utilize MARS, and MS Word to document, monitor and track patient records
Volunteer Experience
Volunteer for SRP/APS Community events (parades, fund raisers) 2007-2013
Volunteer for Big Brothers and Big Sisters of Georgia 1990-1998
Coached Pop Warner Football Cheerleading 2000-2005
March of Dimes 1990-2005
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