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Sales and marketing, customer service,retail sales

Location:
Qibla, Kuwait City, Kuwait
Salary:
400kd
Posted:
September 18, 2021

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Resume:

Brijesh Jiju

Mobile: +91-819*******

E-mail: adoqei@r.postjobfree.com

No.2, Lakshmiah Block,

11th Cross, Ganganagar, Bangalore 560 032

Bangalore, Karnataka

Business Development and Marketing Professional

OBJECTIVE:

To be part of a highly competitive Business Development and Planning Team to chalk out business strategies for the industry and successfully implement the business plan for the growth of the industry concerned.

Result oriented professional with in-depth knowledge of business planning and development, training sales and marketing team, key accounts management performance in the last 9 years in the printing and label industries, 5 years direct sales in Opticals and Customer liaison and customer relationship in the hospitality industry for 5 years. Expert in designing and delivering comprehensive, highly successful marketing initiatives; creating demand for new products, identifying and targeting niche markets; providing excellent customer service and consistently delivering outstanding sales results. Carries strong aptitude in selling products through provision of training and has strong skills of closing sales deals to achieve targets.

STRENGTHS:

Business planning and development and key accounts management

Strong commercial sense and business acumen

Excellent negotiation and communication skills

Skill in targeting & penetrating potential markets

Strong commercial sense and business acumen

Effective team player and strong manager

EMPLOYMENT HISTORY:

1.M/s. Stars Printing & Labels L.L.C, Ummal Quewin, UAE

Position : Business Development Manager

Period : December 2015 to till March 2019

Planning business strategies and business development plans for the company

Researching organizations to find new opportunities

Establishing contacts with potential clients in the market

Imparting training to marketing and sales personnel for improving their skills and output

Establishing annual marketing budget and meeting the target

Create and manage satisfied and loyal customer Network and Maintain the existing clients

Effectively promote new product launches through direct mail and fax and during group presentations

Prepare & submit MIS Reports to Management on sales activities.

Developing proposals and competitive quotes for the clients

Supervise and analyze the performance of the sales staff and the merchandiser based on their assigned product and given target

Liaison with the branch offices

Communicate all sales activities to senior management so as to ensure maximum operational efficiency & total customer satisfaction

Making analysis for achieving the target set & gives the best

Co-ordinate with the Production Department to Ensure Best Service to the Market

Review of sales targets with the marketing team

Attending conferences, meetings and industrial events

2.M/s. Labelco International Freezone, Sharjah, UAE

Position : Business Development Manager

Period : From September 2014 to November 2015

Planning business strategies and business development plans for the company

Researching organizations to find new opportunities

Establishing contacts with potential clients in the market

Imparting training to marketing and sales personnel for improving their skills and output

Establishing annual marketing budget and meeting the target

Create and manage satisfied and loyal customer Network and Maintain the existing clients

Effectively promote new product launches through direct mail and fax and during group presentations

Prepare & submit MIS Reports to Management on sales activities.

Developing proposals and competitive quotes for the clients

Supervise and analyze the performance of the sales staff and the merchandiser based on their assigned product and given target

Liaison with the branch offices

Communicate all sales activities to senior management so as to ensure maximum operational efficiency & total customer satisfaction

Making analysis for achieving the target set & gives the best

Co-ordinate with the Production Department to Ensure Best Service to the Market

Review of sales targets with the marketing team

Attending conferences, meetings and industrial events

3.M/S. Ajanta Group of Companies, Sharjah, UAE

Position : Sales Manager

Period : From April 2010 to Till July 2014

Act as primary point of contact between clients, sales team & the employer.

Consistently achieve quarterly sales targets, reaching annual revenue.

Coordinated with clients & the organization and acted as good will ambassador.

Process sales orders accurately & timely.

Implement work efficiencies and cost reduction measures in main facility.

Responsible for after sales activities; ensured that the customer service is at its best.

Understand customer requirements and recommend appropriate products to home owners, applicator, architects, consultants & retail dealers.

Give Regular feedback on Product and sales report to Sales Manager.

On-site Visit to Assist the Customers and Contractors to solve their queries if any.

Provide excellent customer service at all times and work as a part of team.

Ensure that each customer’s needs are met, with the goal of increasing sales.

Maintaining the highest standards of appearance and personal hygiene in compliance with the company guidelines, policy and dress code.

Updating the routine Logs maintained for customer.

Maximum operational efficiency & total customer satisfaction.

Follow up on regular basis for commitments made for delivery.

Time to time follow up the projects and enquire about their future requirements.

Customer enquiries, Marketing/Sales lead, Preparation of Quotation, price negotiations and follow- ups for closing Deals.

Establishing and maintaining strong customer base for the products.

Implementing and measuring marketing strategy effectiveness

Taking feedback from the customers.

4.M/s. Yateem Group, Abu Dhabi, UAE

Position : Sales Manager

Period : From Nov 2005 till April 2010

Overall in-charge of the Optical Store

Consistently achieve quarterly sales targets, reaching annual target

Responsible for after sales services; ensured that the customer service is at its best

Understand customer requirements and recommend appropriate products to customers

Give Regular feedback on Product and sales report to the Management

Provide excellent customer service at all times and work as a part of team

Ensure that each customer’s needs are met, with the goal of increasing sales

Maintaining the highest standards of appearance and personal hygiene in compliance with the company guidelines, policy and dress code

Maximum operational efficiency & total customer satisfaction

Follow up on regular basis for commitments made for delivery

Taking feedback from the customers

Take care of Sales Return issues

5.M/s. Sankara Nethralaya, Chennai, Tamil Nadu

Position : Customer Relationship Manager

Period: From Jan 2001 to October 2005

Performs all clinic operation tasks for the Health care Centre as well as Wellness services

Ensures consistent delivery of clinical services as well as excellent service quality to patients

Plan and manage staffing requirements and focus on staff development and training

Lead a team of twenty and provide excellent service quality in line with the quality service framework and initiatives of the center

Work closely with the Head of Departments, Clinical departments and specialists to ensure smooth delivery of care to patients

Develops and implements policies and directives of health care for effective patient service

Monitors as well as settles budget requirements

Attends meetings, handles communications and make purchasing decisions

EDUCATION

Master in Business Administration (MBA-Marketing) from Preston University, Ajman, UAE in 2011

Bachelor of Science (B Sc in Bio Chemistry) from Madras University, Chennai in 2000

IT SKILLS

Proficient with MS Office, e-mail applications, internet surfing and web research

PERSONAL DETAILS

Date of Birth

Nationality

: 07th February 1979

: Indian

Sex

: Male

Marital Status

: Married

Languages

: English, Hindi, Malayalam and Tamil

License

: Valid Two-Wheeler Driving License



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