Environmental Service Services

Julius J. Howie, Jr.

*** ******* **

Columbus,Ohio 43209

904-***-**** (cell)

Email address: ************@*****.***

Objective

To obtain a challenging position in related job history that would allow a direct impact on organizational core beliefs, core values and personal advancement. Skills and Qualifications

Excellent oral, written, analytical and interpersonal communication skills; profound organizational and problem-solving techniques; self-motivated; detailed oriented; excellent time-management and proficiency skills; and proven skills in handling and developing innovative approach to negotiate conflict; proficient in Microsoft Office (Word, Excel and Power Point).

Career Summary

Mar 2009 – April 2021 J&J Cleaning services

Environmental Service Manager

· manage housekeeping and laundry staff for a 138 bed facility

· ensures staff receive proper orientation and ongoing education

· maintains a high level of cleanliness in every area of facility

· inspect work and investigate complaints regarding housekeeping service

· consistently target areas for improvement

· maintain a safe work environment at all times

· ensures all equipment is clean and operable at all times Jun 2008 - Dec 2008 Sodexo Inc. Gaithersburg,

MD

Environmental Service Operations Manager

· supervise, hire and train housekeeping staff for a 344 bed facility

· maintained a high level of cleanliness in every area of facility

· screened applicants, hired and trained new employees

· ensured staff received proper orientation and ongoing education as needed

· assigned personnel to established work areas

· plan and coordinate project work to ensure proper frequencies are maintained

· ensured proper supply control guidelines are followed and staff is trained in the use of all chemicals

· proactive approach and timely follow-up to identifying and correcting facility quality assurances concerns and performed quality assurance inspections as assigned

· monitored and discipline issues with staff

· ensured all equipment was clean and operable at all times; assigned equipment to staff

· maintained a safe work environment at all times

· handled special requests and/or projects when needed Jan 1995 – May2008 Christopher Inn Columbus,

OH

Director of Housekeeping

· supervise work activities of housekeepers to ensure clean and orderly rooms for a Five Star

“Triple A” rated hotel

· assigned duties, inspect work, and investigate complaints regarding housekeeping service

· inspect work, and investigate complaints regarding housekeeping service

· screened applicants, hired and trained new employees

· maintained departmental budget

· maintained a high level of cleanliness in every area of facility

· screened applicants, hired and trained new employees

· monitored and discipline issues with staff

Jan 1990 – Jan 1995 Mayfield Extended Care Columbus, OH

Director of Operations

· developed and executed company policy

· developed and executed patient procedure

· act as a mediator between patients and administration staff to improve customer satisfaction

· directed research activities and evaluated statistical process controls

· consistently targeted areas for improvement

· maintained departmental budget

· proactive approach and timely follow-up to identifying and correcting facility quality assurances concerns and performed quality assurance inspections as assigned

· monitored and discipline issues with staff

· ensured all equipment was clean and operable at all times; assigned equipment to staff

· maintained a safe work environment at all times

· handled special requests and/or projects when needed Certifications and Training

· C.H.E.S.P. - Certified Healthcare Environmental Services Professionals

· Hazmat Certified – Safe Disposal of Hazardous Material

· JCAHO (Joint Commission Review)

· Press Ganey

· IEHA (International Executive Housekeepers Association)

· HCAHPS (Hospital Consumer Assessment Of Healthcare Providers & Systems) Education

1979 Bristol University Bristol, TN

· Bachelor of Arts – Communications

References

· Submitted upon request

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