Sindhoora Marru
**** ********** ****** ******* ** 77018
***********@*****.***, 832-***-****
Professional Summary:
** ***** *********** ********** ** HR & Business Development in India & United States and predominantly in HR for the last 7 years; Experience with medium and large enterprises with expertise in employee relations and compliances, day to-day administration, program management, Onboarding including I-9,E-verify & other DOL policy and procedure development and implementation, performance assessment, recruitment, payroll, compensation and benefits. Immigration management ranging from issuing I983 forms, TN, L1 & H1Bfilings (CAP & all other regular process’s); Co-ordination for applying GC, PERM Labor etc.
Key Results:
For new and established businesses- Structured and implemented programs and policies in the areas of training, compensation structures, benefits packages and new-employee orientation and on-boarding and all immigration needs.
Fostered a teamwork environment conducive to positive dialogue across the organization for any small & big requests from all employees. Personal efforts were cited as the driving force behind employee-retention rate of 85% within the consulting industry where high turnover is the norm.
Negotiated approximately 100+ salary offers and dozens of sign-on bonuses/relocation packages annually at both the exempt and nonexempt level.
Has been a go-to-point coordinating off-shore and on-shore teams and used to taking calls in early mornings and late evenings.
Brought workers’ compensation program into full compliance. Instituted preferred providers list and trained managers and associates on procedures to follow in case of injury. Educated the team and management on how to bring E&O, WC insurances in subrogation of the company’s favor
Cut benefits costs by 16% by negotiating favorable health insurance plans and ensuring that company could get the most cost-effective solutions including Premium Only Plan structure. Implemented and renewed Medical, Vision, Dental, HSA, FSA, LTD, STD & Life(group & Voluntary)
Built employee manual covering company policies, disciplinary procedures, code of conduct, FMLA policy and benefits information.
Experience with major Payroll and ERP systems (ADP WFN, Workday, Intuit) and have administered 401k program from inception which was a new pay structure added across the company benefits structure.
Introduced company’s first formal performance review program, creating a flexible and well-received tool that was later adopted company wide.
Royal Technocrats, Inc (May 2019- May 2021)
HR Manager & Business Co-Ordinator
Promoted to fulfill a broad range of HR functions, including recruiting and training employees, administering benefits, overseeing disciplinary action and managing HR records. Co-chaired annual flex-enrollment meetings, resolved conflicts between employees and insurance carriers, coordinated health fairs to promote employee wellness and performed exit interviews.
Detailed Description: Co-developed company’s first standardized disciplinary procedures and tracking system that insulated company from legal risk and ensured consistent and fair discipline processes.
Primary coordinator between various legal firms and the company for administering all legal and immigration needs.
Devised creative and cost-effective incentive and morale-boosting programs (including special events and a tiered awards structure) that increased employee satisfaction and productivity.
Reworked new-hire orientation program to include HR information and company resources ensuring new hire packets were accurately completed and company policies were reviewed.
Certified the company with Women Owned Business (WBEN), Minority Business Enterprise (MBE), Historically Underutilized Business(HUB) which helps bid for government projects as the diversity program is majorly included in all RFP’s.
Aligned employee compensation with company strategy, resulting in controlled compensation costs and pay equity in accordance with employment laws like EE0, FMAL & FLSA
Implemented company E-Learning Program, which resulted in employee professional development and HR compliance; Assisted HR team with the implementation of the HRIS system to improve management of tracking relations issues, leaves, corrective actions and unemployment.
Trained other HR staff and temps on HRIS system and payroll process.
Areas of oversight include planning, implementing and administering Human Resource Programs, employee relations, recruitment, retention, training and development, performance management, compensation, payroll and benefits administration.
Oversee performance management including disciplinary, exit interviews and managing HR records. Process all new hires, benefits orientations, termination, and payroll paperwork ensuring compliance with applicable laws and regulatory mandates.
Monitor unemployment claims by reviewing claims, providing documentation, and coordinating responses with management, especially. TWC claims
Manage benefits, including, open enrollment, plan renewal discussions with broker, invoice auditing, and COBRA administration.
Created and modified job descriptions within all departments.
Coordinated and scheduled drug testing and background checks for new hires.
Monitored unemployment claims by reviewing claims, providing documentation, and coordinating responses with field administration.
Entered I-9 documentation daily into E-verify.
HR & Business Executive (August 2015 till April 2019)- EZ2 Technologies, Inc.
Detailed Description: -
Worked as a HR Generalist be responsible for all HR Activities and managing of 150+ employees.
Handle the on-boarding of employees, managed the payroll co-ordination on a bi-weekly & monthly basis, prepare the offer letter and benefits enrollment, communicating with employees on a weekly basis to ensure that there are no issues
Timecard collection on a weekly basis, preparing contracts, invoices and payment reconciliations; Worked on payments follow-up with vendors, worked with Legalshield partners sending in collection letters etc.
Preparing executive reports for the management on employee retention strategies, liaison with the lawyers on H1 or Green card related issues, Background screening, etc.
Preparing all onboarding documentation and follows up with new hire diligent in all the work related and always willing to go the extra mile to ensure employees are happy.
Maintaining all electronic staff files in drives accessible for recruiters, management etc.
Ensuring compliance with company policies, procedures and regulatory standards.
Confirming daily that internal controls are followed and raise any exceptions or discrepancies as related to application and business controls to management.
Manage small to mid-size HR projects, changes, enhancements, and process improvements.
Actively seek out process improvements to speed up service delivery and ensure effective execution of complex processes and solutions.
Verify all employment related documentation and ensures that records are kept current. Participated in DOL, I-9 and IRS audits on behalf of company in keeping with the queries raised and maintaining all the relevant documentation.
Submit requests for employee background checks.
Process various forms related to documenting human resources activities.
Assist with processing of terminations and issuing experience related documentation with them.
Provides weekly reports to business based off working hours for billable employees the week prior.
Generate Offer letter, Employment agreement, Rejection letter, Termination letter, Experience letter, Master subcontract agreement, Purchase order.
Capable to work on any new challenges with technologies such as office suite tools such as docs, excel, ppt etc.
Experienced with Paycom, Intuit QuickBooks in dealing with the whole internal processes of accounts, payroll, payments etc.
Additional Duties:
Generated Invoices, Financial transactions through QuickBooks, account receivable and issue
Purchase order to vendors/clients.
Fulfill immigration requirements for International hires including Filing L1, H1B end to end visa process, I-129, petition, LCA, file amendment, Support letter, Performance review, right to control of employee,
Dealt with the RFE cases and other formalities with Department of Labor and USCIS.
Business Development Manager (September 2010 - May 2015) Worked in Various Project Management Consultancies as a BD Manager
Responsible for developing and maintaining commercially productive relationships with both new and old clients. Also, in charge of identifying every sales lead and of making the most out of every opportunity to increase revenue and profitability.
Promote the company brand to key buyers, ensuring their knowledge is current and appropriate
Generating new business both in face-to-face meetings and over the phone Writing up concise, value-based sales proposals, sales reports, activity reports and revenue forecasts.
Replying to all customer enquiries in a timely and accurate manner
Developing and maintaining a database of all contacts
Tracked RFPs and bids to develop new business opportunities with Government and Private projects in multiple Sectors
Education & Background:
Bachelor of Engineering (Civil Engineering) from Osmania University, Hyderabad, India.
Currently in US on H4 Visa EAD, spouse works in the O&G industry as a Structural Engineer.