Management Quality Technologist
Resume:
Shanet Oliver
************@*****.*** 615-***-**** LinkedIn
SUMMARY OF QUALIFICATIONS
● Clinical lab professional with 20+ years of experience, 2 Bachelors of Science, and MBA.
● Proven people, projects, and operations leader focused on transformational change and results.
● Passionate about data analysis, increasing productivity, and efficiency while decreasing costs. EDUCATION
Western Governors University, Salt Lake City, UT, MBA, Business Administration 2021 Tennessee State University, Nashville, TN, B.S., Clinical Laboratory Science 2001
● Betsy Pearson Achievement Award- recognizing academic excellence Meharry Medical College, Nashville, TN, B.S., Clinical Laboratory Science 2001
● Meharry Medical College Student of the Year
LICENSES
American Society Pathologist Present ASCP Certification Medical Technologist PROFESSIONAL EXPERIENCE
Southern Hills Medical Center, Clinical Lab Manager, Nashville, TN Apr 2017 - Present 126-bed comprehensive facility run by 495 staff members offering a variety of acute care services.
● Reported directly to the department director; COO was skip level manager.
● Developed a training system for students and new employees to provide quality and interactive learning.
● Created efficient workflow processes by writing new procedures, resulting in faster lab result turnaround times.
● Managed stock inventory and analyzed data to budget accurately and ensured all materials were in compliance while monitoring quality control.
● Partnered with the IT department to implement a new LIS (Laboratory Information System).
● Manage 4 direct reports; responsible for employee work schedules, training, compliance, and team deliverables.
● Generate monthly reports that documented technicians competency, resulting in data driven decision making.
● Establish quality assurance programs by auditing testing volume and pulling reports to monitor and ensure the accuracy of test results.
● Prepared the department for the CAP (College of American Pathologist) Survey. St. Thomas Hospital, Medical Laboratory Technologist, Nashville, TN Aug 2015 - Apr 2017 541-acute-care-bed health care facility run by 3,500 staff members.
● Correctly identified patient diagnosis by identifying and observing the growth of microscopic organisms such as bacteria, algae, and fungi.
● Performed susceptibility testing on microorganisms for antibiotic therapy. Vanderbilt Medical Center, Medical Laboratory Technologist, Nashville, TN Jul 2012 - Aug 2015 1019-bed facility, highly acclaimed teaching hospital, known for groundbreaking efforts in electronic medical records.
● Developed a new BCR ABL PCR test to help with diagnosis of leukemia disorders.
● Partnered with physicians and geneticists to do DNA extraction in clinical lab science, research, and development in molecular genetics.
● Assisted in developing new genetic tests to identify mutations in tumor cells for cancer patient therapy.
● Performed high complexity molecular genetic clinical testing to correctly identify genetic markers to aid in cancer treatments and therapy.
Southern Hills Medical Center, Medical Laboratory Technologist, Nashville, TN Jun 2011 - Jul 2012 126-bed comprehensive facility run by 495 staff members offering a variety of acute care services.
● Performed differential cell counts looking for abnormal cells to aid in the diagnosis of anemia and leukemia.
● Established quality assurance programs to monitor and ensure the accuracy of test results.
● Examined and analyzed blood, body fluids, tissues, and cells.
● Responsible for prioritizing care within the highest volume department (chemistry) with the shortest times to analyze, resulting in accurate and fast turnaround times of 10 mins (on avg).
● Cross matched blood for transfusion.
St. Thomas Hospital, Medical Laboratory Technologist, Nashville, TN May 2008 - Feb 2011 541-acute-care-bed health care facility run by 3,500 staff members.
● Developed organized action plans to meet aggressive deadlines within microbiology.
● Assisted lab director in creating efficient workflow for employees resulting in increased productivity and employee satisfaction.
Vanderbilt Medical Center, Medical Laboratory Technologist, Nashville, TN Nov 2001 - Mar 2003 1019-bed facility, highly acclaimed teaching hospital, known for groundbreaking efforts in electronic medical records.
● Collaborated with healthcare providers to resolve issues and improve patient care by running chemistry clinical analysis, hematology clinical analysis, and examining and analyzing blood, body fluids, tissues, and cells.
● Performed differential cell counts looking for abnormal cells to aid in the diagnosis of anemia and leukemia.
● Established quality assurance programs to monitor and ensure the accuracy of test results. SKILLS
Laboratory Experience Office Management Quality Assurance Microbiology Administrative Experience Hospital Experience Microsoft Office Microsoft Word Microsoft Powerpoint Microsoft Outlook Excel Cerner Meditech
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