Client Services Account Executive
Resume:
HITEN
SUKHRANI
**************@*******.***
www.linkedin.com/in/hiten-sukhrani
About me
Hiten has over 4 years of experience, spanning across various job roles including but not limited to acting as a PMO, account management, business operations. Proven success in building a trusting rapport with clients and team members.
In the current instance, Hiten is looking at expanding his horizon by exploring the consulting field and leveraging his industry experience in different business units of various organizations.
EDUCATION
CIPD Level 3 HR Practices
Human Resources Management and Services
( 2021)
Symbiosis Centre for Management Studies
Bachelor’s in Business Administration –
Marketing & Finance (Dual Majors)
( 2012 – 2015)
The Indian High School, Dubai
IHS Supremo – Accounting (1 s t position) &
B a t ch Topper within Commerce
Curriculum (3 r d position)
( 1998 – 2012)
EXPERIENCE
The Message House
(Location: Dubai)
Account Executive – Client Services
December 2018 – June 2020 (1 year 7 months)
HONORS & AWARDS
The Duke of Edinburgh's Award
2011
Umbrella Aegis LLC
(Location: Dubai)
Executive – Business Operations
October 2016 – August 2018 (1 year 11 months)
Westcon – Comstor Group ME
(Location: Dubai)
Executive – Orders Processing
September 2015 – May 2016 (9 months)
Further
details
WORK EXPERIENCE DETAILS
The Message House
Account Executive – Client Services (December 2018 – June 2020)
• Lead project management duties including coordination and communication with all external and internal parties
• Acted as point of contact with 10+ key accounts in UAE, Oman, UK and Afghanistan, building a comprehensive partnership
• Reviewed documents including project brief, client reports, and create advisory where necessary
• Prepared project technical and financial proposal to kick-start projects, managing financials till execution and completion
• On-boarded new clients; and organized client database: visuals, logins, Statement of Account and updated information timely
• Evaluated projects, address discrepancies, tactfully recommended appropriate action throughout the cycle
• Retained 2 large accounts, providing excellent customer service and ensuring a professional image of the organization is maintained
Umbrella Aegis LLC
Executive – Business Operations (October 2016 –August 2018)
• Conducted market research identifying vendors directly involved in production and wholesale trade of corporate gifts, uniforms and acrylic fabrication, to support strategic business development and nurturing a positive business relationship with all providers
• Coordination of purchase costs and develop sales pricing for efficient sale and revenue
• Supervised order fulfilment, accepting final ready goods supplied, quality checking for damages and in packing
• Keeping up-to-date with movements and schedules; establishing a streamlined work flow and timely completion
• Prepare and maintain necessary documents before delivery, record invoices and lead completion of orders and payment Westcon – Comstor Group ME
Executive – Orders Processing (September 2015 – May 2016)
• Enter data into the ERP system for further processing, displaying strong data entry skills and being keen to details as required
• Performed pre-requisite check of client documents and create orders into ERP system, ensuring full compliance with company policies
• Cleared backlogs, improved efficiency and performed with minimum turnaround, maintaining high levels of accuracy
• Assisted in training new team members and supervised their performances, providing constant support
• Able to quickly learn and utilize new software programs and tools
Contact this candidate