Billing, accounts receivable, reconciliation, month end closing, g/l

DESIREE WALKER

*********@*****.*** 860-***-**** New Britain, CT 06053

Summary

Astute Accounts Receivable Specialist with 12 years' experience in accounting, auditing and cash management for corporate sector organizations. Expert in accurately and efficiently executing time-sensitive processing and reporting of regulatory-compliant financial documentation. Adept team leader and employee trainer with outstanding communication abilities. Successful in aligning cross-functional objectives to facilitate productivity and deliver on-time project completion.

Skills

Adjustment posting

Investigative research

Bill processing

Credit and collections

Billing dispute resolution

Audit procedures

General ledger

Invoicing proficiency

Experience

Waterlogic USA Farmington, CT

Billing Specialist/Case Management

11/2017 - 05/2020

Performed various accounts receivable functions, including cash receipts posting, updating cash flow reports and researching chargebacks and write-offs and credit memos.

Performed day-to-day financial transactions, including verifying, classifying, computing, posting and recording accounts payable data and reconciled daily totals to confirm proper accounting.

Investigated billing discrepancies and implemented effective solutions to resolve concerns and prevent future problems.

Generated, mailed and monitored invoices.

Resolution of complex billing and customer service issues

Otis Elevator Company Farmington, CT

Billing Coordinator

09/2011 - 01/2017

Developed effective invoicing procedures alongside accounting staff and contracts department to maximize effectiveness of billing operations.

Processed and sent invoices, adjustments and credit memos to customers.

Answered customer invoice questions and resolved issues discovered during invoicing and collection process.

Performed data import, scanning or manual keying processes to verify invoice accuracy.

Month end account reconciliation. Resolved variance issues for elevator projects due to financially close. Contract value and billing amounts must equal

Responded to telephone and in person inquiries with friendly demeanor and full knowledge of billing department processes.

Completed documentation, reports and spreadsheets of financial information.

Provided new and onboard training for new team as all functions for new equipment and modernization billing dept transitioned to new location, from CT to FL.

Otis Elevator Company Farmington, CT

Vendor Master Coordinator

04/2008 - 09/2011

Filed and maintained vendor records in accordance with established guidelines, maintaining vendor integrity. Performed annual reviews of vendor activities, policies and procedures.

Updated vendor master records in main frame, processed documentation and prepared timely and accurate reports.

Keep records of vendor W9 and/or SS for private vendor maintaining integrity and privacy

Assisted outsourced A/P team with both internal and external customer purchase orders

Weekly upload and record of G/L accounting for internal miscellaneous checks, direct to bank site for US and Canada

Education and Training

J E Brown High School Atlanta, GA

High School Diploma

ACE (Achieved Competitive Excellence) Certified

ACE is a program corporate uses to ensure all employees have the highest training, ethics, and safety. Program allows for streamlining processes, time management, and organization. Program put in place to assist with daily workplace functions and can also incorporate into home life.

Formerly held a license in Real Estate

Former certified Notary

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