LOVEY SHARP
SUMMARY
Over ** years work experience, nationally and internationally with
Amazon (USA), Northrop Grumman, Barclays Bank, Stanbic Bank, Camuset Telecoms, LongRich International, (Botswana,South Africa) GOALS - Utilize my leadership and management abilities in HR, Banking, Office/business administration, sales and marketing, project management and as a team leader
EXPERIENCE
Inbound Stower, 03/2020 - 04/2021
Amazon - Carteret, NJ
Project Manager, 05/2013 - 07/2018
Northrop Grumman Botswana - Southern Africa
HR Assistant, 08/2011 - 08/2013
Longrich Bioscience International
CONTACT
Address: Elizabeth, NJ 07202
Phone: 908-***-****
Email: ***********@*****.***
SKILLS
Extensive retail background •
Experience with banking•
Outstanding Customer service •
General math and financial skills •
Ability to work under pressure •
Strong Organizational skills and
attention to detail • Strong
Negotiating Skills Leadership •
Understanding of diversity and
culture • High Level of Inter-Personal
and communication • Ability to work
as a team player and independently •
Excellent analytical thinker and
problem solver • Strategic planner
Scanning products and preparing for customer's consumption, inspecting items for defects and escalating damaged items to the department ensuring adequately labeled products.
•
Arranged incoming and outgoing shipments according to dates and weights.
•
Maintained necessary inventory to meet shipping and receiving demands.
•
Being the primary point of contact for contract execution and coordination of Botswana and US, Managing personnel assignments and reassignments to different in-country training tasks and missions.
•
Maintaining accountability, quality, and efficiency standards of productivity for deployed personnel.
•
• Ensured total compliance with legal requirements.
• Creating policies and handbooks that detail company operations. Emailing new hires with details about the company, including parking information, work schedules, and dress codes.
•
• Welcoming new hires with prepared onboarding kits and an office tour. Providing new hires with manuals, guidelines, and passwords, as needed.
•
Gathering and filing all paperwork related to new hires, including contracts and non-disclosure agreements.
•
Guided new hires through orientation and on-boarding and explained documentation requirements to facilitate HR process.
•
Land Acquisition Specialist, 03/2009 - 08/2011
Camuset Telecoms
Project leader in the expansion of the mobile network in Botswana, South Africa, Identify and target areas of service, select and guide the acquisition of land for towers, ensure that land surveys,site acquisitions and approval of tower construction was executed within budget and in accordance with local regulations.
Teller/ Customer Service Rep/Retail Banking Representative, 04/1988 - 02/1992
Barclays Bank - South Africa
EDUCATION AND TRAINING
Higher Diploma, Business Management, 10/2004
UNISA - South Africa
Higher Diploma, HR- Personnel & Training Management, 06/2002 Damelin School of Management - Botswana, South Africa ACCOMPLISHMENTS
Amazon Safety Recognition Certificate. Extensive leadership and professional development courses and workshops. • Training in professional in motivational selling, integrity selling, management, and labor-relations. • Advanced SharePoint Activities . Active in charity organizations (Botswana) Southern Africa
• Processed all onboarding paperwork for new hires and rehires. Conducted job applicant background checks in accordance with policy and procedures.
•
Prepared and posted job openings to appropriate job sites and newspapers.
•
Liaised with HR management to devise and update policies based on changing industry and social trends.
•
Progressed from Teller to Customer service representative, Answer all accounts- and banking-related inquiries and queries, Performing basic office and clerical duties.
•
Cross-selling financial services and products and providing reports to the bank management,, Build and maintain customer relations by providing high-quality services.
•
Fielded customer complaints and queries, fast-tracking them for problem resolution.
•