Elisabeth Manso

Pine brook, New Jersey ***** ● 973-***-**** ● adopkb@r.postjobfree.com

Summary Statement

Professional airport customer service agent who is able to stay focused on the job hand even at stressful situations and with diverse populations. Possess resourcefulness, self-confidence, and Effective communication with strong listening skills. Ability to hold two jobs at the same time for long time. Fluent in English and French. Ability to adapt quickly to unforeseen situations

And able to multi-task and carry out duties in a dynamic environment.

Peace Care St. Joseph’s Jersey City, NY March 2015-2018

Social Worker

Discharge planning and long term placement involving following activities home care service referrals, follow-up and durable medical equipment orders

Advance directive Education to patient family and interdisciplinary staff

Provide support and 1:1 counseling to resident and families and initial interventions for residents experiencing emotion distress

Take part in interdisciplinary care planning meeting on long term units

Minimum Data set 3.0(MDS) assessments for all new and long term residents

Interim Director

Initial intake assessments of new admission to sub-acute rehabilitation and

dementia units

Supervise LTC Social Work weekly

Provided weekly clinical update to nursing mangers regarding resident

progress and coordinate with interdisciplinary team for discharge planning

Processed medical appeals when patient insurance was denied.

Work Experience

JASA East Bronx Care Management July 2014-2015

Prepare applications and managed case record for homebound clients

Developed outreached sources and performed outreached services within the community

Advocated to develop positive outcomes and acted as a liaison between client and agencies.

Mental Health Association, Mountain Lake, New Jersey September 2013-April 2014

Social Work Intern

Facilitated group discussions and activities

Conducted initial intake interviews and evaluations of recently discharged clients from mental health facilities

Provided individual counseling

Connected clients with resources in the community such as food stamps, housing and transportation

Roosevelt Care Center Edison New Jersey January 2013-June 2013

Social Worker

Conducted initial assessments of patients with various diagnoses

Assisted and coordinated discharge planning arrangements on the dementia floor, referring patients to the most appropriate level of care

Outreached to families and facilitated family meetings before and after discharge.

Participated in care plan meetings to reflect completion of goals and issues

Completed MDS 3.0 assessment

New York Presbyterian Hospital Manhattan, New York November 2011-November 2012

Social Work Assistant

Coordinated discharge planning to rehabilitation centers for Cardiac patients

Provided supportive counseling to residents and family members

Assisted with discharge planning arrangements by contacting health insurance companies and arranging for appropriate care

Concourse Rehabilitation Nursing Home, Bronx, New York November 2009-October 2012

Nursing Assistant

Instructed patients in need of ambulatory help in the proper use of crutches, wheel chairs, and canes

Provided skin, dental and basic respiratory care

New York Presbyterian Hospital Manhattan, New York November 2009-2012

Nursing Assistant

Basic nursing care for various mental challenged patients in Psychiatric Department

In addition to 15 and 30 minute rounds, provided vital signs and clinical data collection

Monitored family members during visiting hours

Kings Harbour MultiCare Nursing Home, Bronx, New York September 2008-May 2009

Social Work Intern

Coordinated discharge planning on the sub-acute rehabilitation unit

Provided supportive counseling to residents who were mentally and physical challenged along with their family members

Facilitated weekly interdisciplinary meetings to address care plan goal completions

Assisted with discharge planning arrangements

Completed MDS 2.0 assessment

Skills

Proficient with Excel, Word, PowerPoint and Access. Knowledge of infection control, safety, universal precaution, and OSHA regulations. Understanding of patients’ and customer Bill of Rights, and Medical Ethics and medical terminology

Education:

Monmouth University, West Long Branch, New Jersey

Masters in Social work (MSW)

Dominican College, Orangeburg, New York

Bachelor of Social Work (BSW)

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