Educational Assistant Education Coordinator
Resume:
Objective
To obtain a career in a growth-oriented, competitive environment that will utilize my experience and knowledge to improve the organization. I have extensive office management experience, well-developed problem-solving abilities, technical skills and excellent customer service skills Key Competencies
Detail oriented with well-developed problem-solving abilities
Excellent time management and customer service skills
Extensive experience in interviewing, hiring, and training staff
Ability to work independently and as part of a team
Extensive experience in solely managing a large food service franchise
Technical skills including Microsoft Office - Access, Adobe Creative Suite, Sound Forge, ImgBurn, Camtasia, Handbrake, and various DVD rippers and file converters and compression programs
Professional Experience
Gateway Community College
Educational Assistant August 2017 – Present
Maintain proper storage of invoices, checks and other confidential documents for students by logging, scanning and filing them
Responsible for handling administrative tasks for Education Coordinator and handle any special projects assigned for deployment of new and emerging technologies
Working closely with the Coordinator of Educational Technology department for creating a better office management system
COVID-19: Training and supporting faculty on how to use videoconferencing software such as WebEx, Zoom, and Microsoft Teams to create online synchronous virtual learning environments
Assisting faculty with Blackboard, uploading assignments, and managing videos using Kaltura
Responsible for troubleshooting and resolving technical problems with AV equipment in classrooms and other specialty rooms on campus
Working closely with the Coordinator of Educational Technology department for creating a better office management system
Maintaining up to date knowledge of open computer labs and putting together statistical information about student use of those computer labs
Responsible for maintaining a better filing system for tracking off-campus equipment requests
Proficient in Digital Signage system and responsible for uploading and creating informational slides for college community
Experience in using various types of portable PA systems, soundboards, microphones and related accessories
Implementing the use of any typical audio-visual and imaging equipment and responsible for its operation and general maintenance
Asha Rani
***********@*****.***
Floral Park NY
Instructing and advising staff and faculty on multi-media production techniques and methods
Managing and maintaining various lecture capture systems such as Echo 360 and Fusion RV
Responsible for managing AMX, Crestron, and Extron classroom control systems
Experience in using Digital cameras and Digital video recorders for on campus and off campus events
Performing any additions or updates to the Educational Technology web page as needed
Managing and assisting students in open computer labs and Educational Technology office
Assisting in interviewing and fulfilling the hiring and training needs of the department
Responsible for providing training to faculty in Smartboards, Smart TVs and Smart Podiums for use in classrooms
Extensive knowledge in IMovie, Windows Movie Maker, Adobe Premiere for editing videos Office Assistant September 2012 – May 2017
Monitored and managed open computer labs and was responsible for putting together statistical information about student use of those computer labs
Handled phone calls and directed them to the appropriate parties
Responsible for checking room functionality and resolving technical problem with AV equipment in the classrooms
Performed testing of equipment that were used by teachers such as Digital Document camera, classroom response system, Digital presenter, digital camera, audio, and Shure mics.
Assisted students with navigating through Rosetta stone North East Food Company
Manager March 2008 – 2018
Developed and maintained exceptional customer service standards
Addressed customer inquiries and resolved complaints in a professional manner
Managed store staff by recruiting, interviewing, orienting, and training employees
Ensured availability of merchandise and services by approving contracts and maintained store inventories
Promoted a positive work atmosphere and went above and beyond to guarantee each customer received exceptional service
Prepared for and successfully executed new menu implementations
Maintained effective, professional relationships with subordinates, vendors and service providers
Managed and assigned tasks appropriately to ensure the stores were clean, adequately stocked, organized, well-kept and priced correctly
Safe guarded company assets and accounted for all cash received and disbursed and was responsible for all banking requirements
Also developed special training program for employees to become managers
Ensured compliance with North East Food companies’ system of Internal Control Education
Associate in Liberal Arts and Sciences, 2014
Gateway Communicate College, New Haven, CT
Bachelor of Arts, 2007
National Girl College, Punjab, India
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